Pet pharmacy in Reading

“A great practice - staff friendly and brilliant with the animals.”

“Very new to being a pet dad, phoned with a list of questions about setting up a health plan, neutering and all the rest and Karen clearly and concisely walked me through the whole lot, I felt very at ease and not at all the bother I was expecting to be for her despite my own incoherencey! Very glad to have this team as my local branch!”

“Had a really excellent experience there last week with my cat. The lady on the front desk was really friendly and helpful, and the vet was very caring and did a great job trying to figure out why my (terrified of the vet) cat was limping. Highly recommend.”

“The staff are absolutely amazing, from those at front of house answering phones and inquiries, to the nurses to the vets. They have given our Doug the best care for the last 5 years.”

“What a great little shop, everything you need and more, great animal gifts for us humans as well as a wealth of treats for our pets. It also has a fantastic delivery service which is so helpful at these uncertain times. The service the owners Amanda & Mike give is really friendly, helpful and professional. Any thing they haven't got they will get it for you and at great prices too. I highly recommend this local little treasure.”

“My bunny last week had an urgent pain, Abi and the team found out it was the liver twist. Glad we agreed with the team’s decision to give my baby an immediate surgery, he managed to survive. Thanks to Abi, Ben, Meg and the team for saving my bunny and let him back to my life ❤️”

“I would like to write some positive experiences with Lower Earley branch. Proactively remind me about next collection of medication. Answers all questions over telephone calls. I had to do 2 claims recently and learning about the process, when you raise any claims on pet insurance portal if you give direct branch email, process will be smooth because branch is very responsive once they receive email from insurance provider. Very happy with service.”

“Best recommendation - our two dogs love going to the vets!! We've moved to Essex now but still return to Blackwater Valley Vets for non emergency treatments. Everyone is so dedicated & friendly.”

“Two years ago Sophie went in with dehydration and loss of appetite. We weren’t too sure what was causing it but it turns out she needed IV fluid, 9 mile is the best place we could’ve taken her to because two years later she’s got more energy than ever before. She’s now 16, due to be 17 in May I could see her going for a few more years. I don’t know what they did to her at that place but they’ve given her a whole new life.”

“I can only say how amazing this visit was, Emily treated my boy with care, compassion and was expertise. Emily could see how nervous he was and found the two areas that were causing him pain and gave us the medicine he requires and discussed a plan moving forward so his pain could be managed on a day to day basis. Her professionalism not only put my boy at ease but also me and is a credit to your practice.”

“Been coming to Elm Cottage with all our animals (cat, dog and bunnies) for several years and always had a great professional service. We recently had to put our cat to sleep and the service received by the vet team was superb, caring yet professional. Our dog looses her usual bouncy confidence once in the door but at each vet visit gets given so many treats and cuddles from the vet so she doesn't mind going. Highly recommend!”

“Absolutely Amaizing Staff.Last year one of our cockpoo she was run by a car near stanlake road . around twyford.We took our dog there they didn't even charge us any money for the consultation.They tried everything with our dog.I will give them highest rate.Our dog died they wrap our dog in the towel.Also our dog was not registered with them.the staff they deserve highest rate.xxx”

“I had never used this practice until one of my cats was hit by a car and he needed to be seen before my regular vet was open in the morning. The staff were really lovely, kept him comfortable and arranged his referral to a specialist vet for surgery. 100% recommend this practice and my huge thanks to all who looked after Cuddles. He’s recovering well at home now.”

“Chris felstead- I have been with him for 10 years. Other vets fail to correctly diagnose and their response to all appointments has been in leave in Overnight or carry out extortionate tests. 99% have failed to identify, where Chris has always recommended at home treatments where possible. I no longer have insurance since it was tripled with no explanation and no ongoing illnesses, and so all treatments are self funded. I really wish that veterinary practices were more fairly/reasonably priced, but understand that this is a huge money making industry. I am very nervous and sceptical about booking any other vet than Chris. Have standards / qualifications dropped in this field or do many no longer care? Perhaps their owning companies have set financial targets per appointment?”

“Such a caring vets. Makes pets and their owners so welcome. Have been a customer for years. I moved away a couple of years ago but still visit for Stanleys annual checks and ad hoc appointments. Sally.”

“I have used Castle Vets for over 20 years. Everyone is lovely and kind and I always feel like they love my pets (nearly) as much as I do! It’s a bit out of the way from where I live now, but I still can’t bring myself to change. My dog might never forgive me!”

“My puppy of 5 months got hit by a car on the main A325 farnborough rd. We called our vets in the car on the way to them who then said take her to the vet hospital in farnham which we did ... absolutely 1st class treatment and amazing lovely staff. Couldn't fault it. We met a lovely vet who went through everything with us and was extremely informative and caring. This place is amazing and such a support in a worrying and dramatic time. The best I've been to. A massive thanks to all staff for today. Pippa will be on her road to recovery.”

“It's taken a few weeks for me to write this after the painful loss of our family dog. But on his passing the vet Clare was magnificent with the managing of him. She made his last moments before crossing the Rainbow bridge, the best it could have been. Thank you Clare and all the team for all the love and care you showed him and us.”

“Got same day appointments on both occasions that my little dwarf hamster was unwell. The staff treated and handled him very gently, and got back to me quickly when I called up for advice regarding his medication. They clearly care very much about their patients, no matter how great or small. Cannot recommend enough!”

“We sadly lost our beloved family cat, Maxine, in a road accident. She was taken to the vets by a local person and after scanning her chip, they called us to give us the sad news - everything was handled with amazing care and professionalism, and without charge hair clippings and a paw print taken. Thank you Oakley Team.”

“Always friendly, efficient and fairly priced. The best vets I've experienced so far.”

“I want to praise the receptionist, Michele, who could not have been kinder. Also vet, Rachel. It’s an anxious time when your animal is unwell and they really helped.”

“I have always found GP Vets are about the animal and the human, they understand that they are not only treating the animal but also caring and giving sound advice and support to the human, you are not treated like an oddity because you care deeply about the furry or feathered valued member of your family, I personally would not trust my dogs with any other practice.”

“Wonderful staff throughout. Went above and beyond to provide comfort to our Charlie Boy in his last hour and gave us all the support and more needed. Some will say "part of the job" but to me everyone that was involved with us was more than respectful to us and Charlie in our hour of need. Thank you for providing the care we needed and placing our boy to rest peacefully.”

“Huge supermarket surrounded by other stores in a vast Carpark . Very close to M4, we have a 7metre long camper vehicle but we were able to navigate the access without difficulty”

“So easy to order last minute products to be collected at this little shop when you're going through the train station before you go on holiday. Next day collection after 12 midday if you order before 8pm!”

“What lovely people. I visited yesterday following a horrible experience at Heath Hill Surgery around the corner. Such a massive contrast in customer and patient care. The delightful pharmacist and her team showed genuine understanding and compassion for my situation. I left without the urgent medication I needed (thank you for nothing Heath Hill Surgery) but the kindness showed to me by the team at the pharmacy lifted my spirit and restored my faith in human nature. Thank you!”

“Very good chemist. Prescriptions are always ready when you come to collect. Could not fault it! Very pleased with the efficient service.”

“I had the pleasure of being helped by Lauren in nyx , she was so kind and helped me choose the right bronzer and blush as well as the best skincare for me. She has amazing customer service skills and I will definitely be returning. Also Emma in Clarins Thank you for not rushing me and giving me the chance to try out products until choose what I liked, I will be coming back to get the products recommended to me again. Thank you both so much”

“I had the pleasure of being helped by Lauren in nyx , she was so kind and helped me choose the right bronzer and blush as well as the best skincare for me. She has amazing customer service skills and I will definitely be returning. Also Emma in Clarins Thank you for not rushing me and giving me the chance to try out products until choose what I liked, I will be coming back to get the products recommended to me again. Thank you both so much”