Home goods store in Leeds

“Four years' use of our Pocket Plush 2000 and counting. Without doubt, our best mattress purchase. We look forward just as much to getting into bed now as we did when we first got the mattress. Hotel beds rarely beat it - which, at this price, is awesome value. No obvious signs of mechanical wear - confident that we'll get the expected 6-8 years' use of it.”

“Large showroom with plenty of options available to look at. Would absolutely recommend going to this store, especially if you can deal with Nicola who worked with us over 2 separate days before we finalised our purchase. Nicolas service was exceptional, talking us through all possible options and configurations and being understanding and not pushy at all as we had our 2.5 year old toddler with us who was a distraction at times when she was trying to talk us through options. She’s a credit to the store and company and hope they know and she is recognised as she made our sofa buying journey smooth and simple and enjoyable. And even made friends with our toddler which is a rarity as she does not like strangers at all ☺️☺️”

“Big store too many options variety of stuff. Highly recommend for monthly shopping. Reasonable price.”

“I had a faulty INDESIT tumble dryer and needed an address change, customer service was brilliant, im not confident on the phone but Lucy did everything she could to help me on Friday, and thank you Anna for finalising the visit for repair for me today , we'll done and thank you again ,”

“I couldn't be more pleased with the is I have frequently purchased from BHF. The staff both in the shop and the delivery people have always been great, polite, informative and knowledgeable. The store items are good quality - no 'tat' - in my view. Prices are good and it means my money is going to a worthy cause. Thanks Wakefield British Heart Foundation.”

“It's a nice big store plenty of choice and loads of parking but the main reason I go is for the pharmacy they are brilliant very fast with my prescriptions and very knowledgeable”

“Excellent friendly and very knowledgeable service from Gail and Simon.They were extremely patient explaining the qualities of the items we were interested in and made sure we were very satisfied with our purchase.I will definitely be shopping there again. Keep up the good work SCS. Dr C Sands.Ph.D”

“Went in today to return some economic remote control cars and the lady that served me was brilliant I’m not well and keep getting a it confused she was really patient with me and helped me to return them and then helped me with a high chair I was purchasing so just wanted to say say the customer service was really good and really appreciated”

“Top quality furniture at a great price. Really good customer service too.”

“Excellent service - ordered 30m of Velour carpet Friday lunchtime - arrived Monday morning UPS. Excellent quality product, amazing value, well packaged with same day shipping. Can't ask for more! A++++”

“Brilliant experience. Ordered sofas in October and were told they wouldn't arrive until February - which we understood because of current delays. BUT got a call last week to say they were arriving today - just in time for Christmas!! We're delighted with them, the delivery was friendly and easy and I would recommend highly. Going to sit down with a nice mug of tea now on a very comfy sofa...”

“Very pleased with my new bed, thank you to Andrea and the fitters kind regards Michael”

“Really surprised at the poor reviews in terms of staff at Dill and Sons Leeds Each time I called they were very pleasant and helpful Today the engineer Jordan could not have been more charming and efficient . My washer needs a new part and I am confident in the ongoing service Full marks to Dill for great customer service !”

“Excellent service and product! I ordered a adjustable bed at short notice following knee surgery. The bed is excellent quality at a very reasonable price. Very happy with the purchase.”

“I purchased a number of Ultra (Hudson Reed) furniture and ceramic items for the refurbishment of our en-suite and cloakroom. We purchased from Ergonomic Designs who were very helpful and delivery (direct from Ultra) was extremely prompt and effective. I would however like to comment very positively about the service received from Jemma and Phil on customer support at Ultra. We had a problem where one of the furniture panels was damaged during fitting. I rang Ultra Customer Services and was advised that the particular part was not stocked as a spare however Jemma said she would check whether this part was available as a salvage item from a previously returned item. I was very lucky. Jemma emailed me back later in the day to say one had been located and would be posted to me at a very fair price. I later spoke to Phil who was also really helpful on the phone whilst taking my order. I get the impression customer care matters at Ultra. Thanks very much.”

“Purchased a new AEG washing machine from here a few weeks ago which I'm really pleased with. Proprietor arranged next day delivery, fitting and removal of my broken washing machine. Great value and service from the proprietor and the two guys who came to fit it.”

“Absolutely amazing service from BedWord!! Following a serious health condition my mum required an adjustable bed on her return from the hospital. I called BedWorld on a Sunday evening and a fella named Kamran answered. I asked if they could deliver the bed prior to my mum’s return from the hospital on Thursday of the new week. Kamran informed me that the store was closed and he was simply completing some paperwork in the office and that he could not take my order. Kamran advised me to place the order online and to add notes in relation to when I require the bed and their team will do their best. I placed the order with little hope. However, I was pleasantly surprised to receive a call the following day, on Monday, to be informed that, given the circumstances, they will expedite and the bed will be delivered on Wednesday. As promised the bed was delivered on Wednesday. Brilliant service! Following a period of 4 months I returned to BedWorld and I placed an order for another adjustable bed. On this occasion I explained that mum would now be moving back to her bedroom and to assist her we are installing a stairlift and require the bed before the stairlift is installed on Thursday. Otherwise the bed will be difficult to move upstairs. I placed my order on Monday morning. That very afternoon I received a call informing me that they will expedite and deliver the bed on the next day, Tuesday, albeit it will be late in the afternoon/evening. As promised the bed has arrived. I appreciate these are very particular circumstance and no doubt this is not BedWorld’s usual service level. That said, BedWorld should not be expected to adhere to such service level at all times. The purpose of this detailed review is to showcase a company who will go over and beyond when called upon. On this occasion, BedWorld has achieved excellence in service. Thank you to the team at BedWorld for your excellent service during this difficult time. Highly recommended!!”