Athletic shoes in Liverpool

“Just want to say a massive thank you to the girl on the till today. Got my daughter some new trainers and she double checked that I had the right size for her as theyre usa displayed sizes. Thank you.”

“Amazing Experience and Expertise from Dave, from our first visit to collecting all the suits for our wedding party he looked after us all the way…. it was basically effortless. 1st class service and a wonderful guy to have on your side when organising your wedding. Thanks Dave”

“Absolutely exceptional service and a massive variety of products! Will definitely be back”

“Not sure who reviewed previously but calling Gap expensive? I think they were supposed to be reviewing the Jean's store. I hadn't used Gap until I started work on my own home, I will use them again, have already been back and the chap that is behind the desk at warrington is always happy to help and advise (and with a smile).”

“Was in last Friday for new trainers, was having knee problems so went on treadmill for some analysis, came up with a number of trainers suitable for me,ended up having the Mizuno wave that were on offer at the time very comfortable, thanks to Hannah for all her help with this.”

“The gait analysis service was excellent. I purchased a pair of ASICS "on the spot". Thanks very much”

“Big thanks to Kerry and Brian for helping to identify a fake pair of trainers my son bought from a non New balance website, with their help and knowledge we were able to go back to his bank and get his money refunded. Excellent customer service, thank you.”

“Have purchased four or five items from here and all are of exceptional quality and a really good fit too. Staff are very knowledgeable of their product and extremely helpful in doing their jobs Good to see another local company doing well and well worth a visit if you haven’t already”

“Good collection and offers; nice staff”

“Matt was very helpful and advised what running shoes would be best for me from the large selection on offet. Went for the Gel Nimbus 26. Good price and great shop and service. Recommended.”

“We visited this branch of JD and was so impressed with the staff member named Steve. He was so helpful, polite and helped us greatly with finding our sons trainers. Thank you again Steve you are a credit to this company.”

“Excellent service from Gavin the manager. He was so patient and helpful. Staff were knowledgeable of there the store products. Thanks for an amazing shopping for trainers experience. Keep up the great work Gavin and your staff ⚕️”

“Great shop for all your sports wear, Staff are great always friendly and helpful”

“Used this store on my way to Majorca ..my partner needed some holiday trainers and a few bits...we were served and advised by Kieran ..who was very helpful and informative..will deffo use again based on our experience”

“Well stocked with clearance items, running outfits were a bit sparse but the fact it's an outlet it all depends on what stick they have left to clear. Was still able to find something to purchase.”

“Love this shop, great selection of kids designer shoes, staff are wonderful, good prices…wouldn’t go anywhere else.”

“Popped in for some shoes (what else?) and not disappointed. Must have tried 8 different pairs on and driven the sales staff to dementia, but the young man helping me had the patience of a saint and I walked away with 2 pairs of very comfy shoes. Staff here are lovely and nothing seems too much for them. They offer suggestions without being pushy or trying to sell you something you don't want or need and that is very welcome indeed. Definitely recommended.”

“It's a JD. Expensive but covers the basics”

“Shopped at Liverpool one store on 11.09.25 we found the staff very helpful and friendly. The store was very well stocked with lots of brands with plenty of choice. At the till I used my clear pay account. This was the first time using this method of payment within a store. I was so grateful to the staff Hollie & Connor who helped me through the process. They were both extremely patient, knowledgeable and friendly. Jd you should be so proud of your staff these two young people made my day thank you so much.”

“Lovely shop, great customer service from lovely staff.”

“Staff are great. I get a lot of click and collect parcels and nothing is to much trouble for them.”

“I bought a pair of Nike shoes from the store about two weeks ago and unfortunately one of the lace eyelets snapped after very light use. I went back today not really knowing what to expect, and Luke on the shop floor was absolutely brilliant. He listened properly, checked everything quickly, and swapped them for a brand-new pair on the spot with no fuss at all. He was friendly, polite, and made the whole thing really easy. It’s rare to get service that good these days, so a massive thank you to Luke and the team. I’ll definitely keep shopping here because of experiences like this. Highly recommend!”

“Helpful staff with some great bargains”

“The store is large, and organised the same as any sports direct: shoe and textiles and in the textiles its split between gender and age; purpose and then brand. Admittedly the store is over crowded with stock, and it is difficult to manoeuvre a wheelchair at the front. However, if you ask a member of staff (usually there is one at the front) they will move stands for easier access. Stock is placed very high, though self-help hooks are available for customers to use, and usually staff will help you out (if they're available). Unfortunately, like all Sports Directs, it is often under staffed, though Honestly some of the complaints about staff are utterly ridiculous. I've been many times and frequently purchased from the store and staff have always been perfectly polite (where appropriate). If anything staff are only rude when customers are rude to them. I recently witnessed one instance where this one girl stood and listened to a customer's tirade for over fifteen minutes (politely ask him to move after she'd served him, so she could serve others- he didn't) before- nearly in tears- she snapped back that if the customer had a problem with staff he should bring it up with the manager (which clearly she wasn't), and explained that she was not her to be yelled at, for any reason. She indicated who her manager was, and said if the customer now had a problem with her too, then he should also tell the manager. After he left, she turned to the couple in front of me and apologised for both the incident and the wait. When she served me, she did the same and I assured her that it was not a problem. Seriously the biggest problem in this store is OTHER customers, they're usually rude or ignorant and will deliberately cut in or interrupt staff as they are dealing with other people. Best to avoid at peak times as this is usually when the worst customers are in store.”

“Very good service,a little boy called Ben helped me find what I needed definitely coming back again to see his beautiful face”

“Shout out to Ella and Becky for saving me today! Last minute gift for family needed that day and they made it happen! Becky went into the stock room and hunted for what I needed and found it! and Ella sorted out the till issues with prices to help me get the best deal. Thank you to you both! My sister is very happy with her new pink sliders!”