Retail in Southampton

“Great food and the service was lovely. Everyone was so nice! Food came quickly and was delicious!!!!”

“Julie at the Hedge End store was extremely professional, friendly and knowledgeable without being pushy. We ended up buying a Tempur mattress and were very pleased with the service and welcome we received!”

“Rima and the team at Dreams Southampton, have been amazing helping me. I tried the sleep machine to find the best mattress for me, and it was a perfect match for me! I’ve had excellent care and help when I’ve needed to change delivery dates and just phone to seek help. Thankyou so much, I’ll always come back to you”

“Both Ruth and Alice are amazing vets - so gentle, kind and thorough with everything they do. Great at answering any questions, follow ups and genuinley care about the animals they see. Always taken care of well by the receptionists and the nurses behind the scenes too, wouldn't take my pets anywhere else”

“If you’re in the market for a luxury watch, Laings is the place to go. There’s no pretence, no attitude, just a genuinely welcoming environment, which makes a refreshing change. You’re dealing with people who actually want to talk about what they’re passionate about, and that comes through immediately with Daniel. The experience was far better than the service I’ve had elsewhere. Excellent service throughout from Daniel at Laings.”

“Excellent choice in store. Salesman, Jack, was very helpful not in the slightest pushy. Bed arrived when expected. Not unpacked and assembled yet, however I'm sure there will be no problems.”

“Great experience. Top offer, the chap who served us was really nice and the back office (customer/delivery team have been amazing”

“amazing customer service when buying our new hamster :) will be coming back again!!”

“People are nice,prices are good and you can find some specialities from America and other countries :)”

“Exceptional customer service, my mum and I were very impressed with Viral, especially. He went above and beyond to help us pick the right shoe for me, even though it was busy. Thank you :D”

“Despite the issues with the wider company (Order not available, etc, just see TrustPilot for that..), purchased a product today, excellent customer service, kind, patient and a great conversation. Both staff members I interacted with were excellent and helped with awkward things like gift cards. Outstanding!”

“My wife and I visited this store to look at dining tables, chairs, and sofas. Honestly, we loved the experience! The staff were so welcoming and friendly, and the store had a much better collection than other places we checked. The prices are fair — not too high and worth it for the quality you get. I’d definitely recommend this furniture shop in Hedge End to anyone setting up their home. We’ll be going back next month to buy more for our house!”

“Went here twice. Once without appointment to look at the prams and we were helped by a super friendly lady (can't remember the name but she had green contact lenses) who showed us all the different types of prams. Then the second time was our actual buy 4 baby appointment where we were helped by Janet who was also super friendly and helped us make our final decision on the pram. Overall very positive experience and we can't wait for the delivery.”

“Well staked shelves. Fresh produce was very fresh. Staff very helpful as they helped shopped as I was running late for my hospital appt. The young guy at check out very polite asked if found everything and if we needed help. Super customer service”

“Really helpful staff who were able to answer any queries I had. Product knowledge was superb especially from the manager Lewis. Could not have asked for a better customer service. Will certainly be using these guys going forward. Thank you once again”

“This shop is a fantastic addition to the Highstreet! You won't see me in a t-shirt that isn't from here; they're great quality, a perfect fit, and I absolutely love the designs. As someone who quite likes beachy summer clothes, I really can't complain. The staff are also absolutely lovely and really helpful”

“I can’t thank the staff enough! AMAZING TEAM! My bike was stolen this morning in front of Sainsbury’s in Shirley precinct, and I walked around to local pawn shops to ask if they could let me know if someone tried to sell it. A few hours later, they called me saying someone had tried to sell them the bike, and they had it! They also captured the faces on CCTV to show the police. THANK YOU SO, SO MUCH.”

“Excellent personal service given to my wife whilst shopping here. Nothing was too much trouble. Lovely shop. Good quality clothing. This particular Phase Eight highly recommended”

“All workers are super helpful and knowledgeable they know exactly the right thing to do in any situation and are always friendly whether your browsing or buying. Honestly the best place to go for electronics”

“Amazing team and super helpful.”

“Best shop ever, I have shopped in peacocks since I was little. Great variety of clothes, Nice staff, Kind Atmosphere and Great materials used for clothing.”

“Really nice store. Very helpful staff who were willing to actually check that the dog toothpaste was proper white paste and not these horrible new gels. I use an electric toothbrush on my old dog and only the white stuff is suitable, in my opinion.”

“The staff, reception, nurses and vets alike are so friendly, welcoming and engaging. I took my fur baby to get her routine vaccinations and general annual health check this week. Two of the staff on reception I recognise from previous visits to pick up flea/worm treatment and there was a also a new lady. All of whom were giving my dog attention, cuddles and treats. They asked me questions about her and genuinely came across interested. Telling me about their pets too. Vets, actually any large franchise can feel a little impersonal - Vets4Pets is an exception. You go away really feeling like you and your pet were important. The vet herself was lovely - she made me feel like a proud mum telling me my dog was perfect :-) She was very gentle to minimise distress. I have the health plan which includes all vaccinations, a health check and regular flea/worm preventatives. So I only have to pop in there occasionally, every time it's been a pleasure with no fuss.”

“Great staff who friendly, helpful and go out of their way to help you. Spoke with all the three people working and all three made it a great experience. Offers on tasting wine before buying and plenty of information. We had small issue with an app that offered a coupon crashing and they understood and helped with the issue even though it wasn't fault of Majestic Wine. Great service. Definitely would go back for the customer service alone.”

“What a great place to look around you will need a few hours as there so much to ssee all at great prices”

“Very helpful and efficient service. I needed a new battery and was fitted quickly. I will use them again for any other issues I might have”

“My experience in the store was perfect amazing customer service, good time spent going through options of mattresses, everything explained clearly and simply, pillow provided when testing the mattresses which gave me a proper feel for how the bed would feel while laying on it just perfect experience.”