Prescription services in Stoke

“Friendly,very reliable service great staff,one of the best pharmacies in the area,thank you happy xmas all!”

“For over 10 years I've used this pharmacy and I've never had any trouble, the staff are always polite to me. Repeat prescriptions take at least a week or more to be processed, you can often see big piles of prescriptions in boxes behind the counter, which shows how constantly busy it is and how hard the staff work. If I'm low on important medication they will do their best to get it sorted, and if that's not possible recommend where to go and who can help.”

“Just want to say a massive thank you to the pharmacy team. Maxine, Carol and Katie have been fantastic with all their help this week sorting my repeat out. The service has massively improved with new staff”

“Brilliant service. They order items in if they haven't got them. Sometimes they can get items in on the same day. The prescriptions are always ready to collect. Very polite and helpful when I call them. Long opening hours.”

“I ha e just moved my delivered prescriptions to here, and so far, things look good!”

“I went in with severe back ache, having taken common pain killers over the weekend I was still in agony, I was prescribed stronger tablets & information on care, excellent service !”

“I have my medication every month from here. I like the staff here because they are polite and always helpful so I asked my doctor to always send my prescription here. Every time I needed advice I was listened so thank you.”

“Went in today as I was shopping at freeport, never used this pharmacy before. Had a script for my baby for two creams. The pharmacist was so lovely explained waiting for a delivery be anytime now. So I went did my shopping by times I came back it was complete. She saw me come in remembered me and gave me my prescription straight away with a smile amazing service.”

“Reordered my prescription Christmas Eve morning and received text saying ready for collection just after 5 pm .. Pharmacy staying open till 6 pm. Fantastic service .”

“Great chemist, always go out of their way to help. And they answer the telephone! Top class service, really appreciated.”

“Huge thank you to Thomas and his team for going massively above and beyond to get a hold of a very rare medicine for me and keeping us updated through the whole polava”

“Never had a problem! Receive a text to let me know my repeat prescription is ready and it’s always there waiting when I’m next in store! Rob, David & team always cheerful & helpful.”

“Best pharmacy! Customer service is excellent, even when there rushed off their feet due to being short staffed. Always go above and beyond! Highly recommend”

“Great all round service. Always extremely pleasant and very helpful.”

“I get a text when my prescription is ready usually a day or so after requesting. That is good service in my book. No complaints.”

“New to this pharmacy and they have looked after me very well. Very helpful and friendly. No probs.”

“Quick service lovely lady served me smiling and helpful”

“Called to ask for advice. I was put straight onto the pharmacist, absolutely fantastic. Put me at ease with reassurance and a genuine concern for my situation. Listened attentively and changed advice based on actually assessing me rather than just trying to fob me off like other pharmacies in the local area I had tried. Would really recommend!”

“Excellent service with very good staff. I don't know how anybody could rate them 1 star. It does get busy at times and this will reflect the time you wait however, staff are courteous and helpful throughout the process. Customers need to understand that like most services, Pharmacists are often strained for staffing etc. so waiting a few minutes is not bad customer service.”

“Beth was extremely helpful when we had to obtain an urgent prescription item whilst away from home (Kent) earlier this week. She telephoned our local pharmacy when the "script was sent to the wrong place and got it released to Spine (NHS. prescription nationwide service) in order that she could prepare the 'script for us to collect. She returned a call when she said she would and made sure the item was available for dispensing immediately 'script had been released to Spine preventing any further delays. Well done Beth.”

“Great service from all the staff there. Today i had a great consultation with pharmacist Tamara. Her Health communication is great, she makes the customers feel so heard and welcome and at ease and allows as many questions as they need. Highly recommend.”