Construction tools store in Birmingham

“Top notch service from locksmith Chris who came to replace a broken front door lock. Very polite, easy going and punctual. Had the job sorted in 2 shakes of a lambs tail! Thanks!”

“This is the number 1 place to go to. The boss at the front, sadly didn't get his name each time I go, but we always have a great conversation and he's so helpful even when not buying just browsing and trying to learn. Then there was this young man called Jack, new employee who was so kind and so helpful. Put me first even though I mentioned I'm not buying right now just wanting to check it out, and he got out all the tools explained the differences so well between each tool. Answered all my questions without a problem. Top top customer service and I came back in later to buy, and unfortunately didn't see him but saw the boss and informed him that Jack was a great employee and one of the best interactions I've had from a tool/DIY place. Thank you. Also the store has everything with good prices and great quality.”

“It's hard to explain the aggravation that a broken lawnmower can cause. However, L&S supplied me with exactly the part I needed for the fix and it arrived within 24 hours of placing the order. My lawnmower is back in working order, and the lawn beautifully mowed. Thanks for a 5 star service!”

“This is a brilliant lock and door ironmongery store. When my lock broke on my upvc door as the hadn't got the actual lock in stock they lent me a temporary lock until the correct lock was delivered .. they also mended part of the latch mechanism free of charge which had come adrift. Brilliant service.”

“As always the service that customers are receiving from the staff at Screwfix Burntwood during these restricting times is excellent. The system set up for the collection of online orders is working great. I realised that I had missed an item off my order so stood and ordered from my phone and the staff bought it out to me in less than 3 minutes. Excellent service thanks team”

“Looks tight for deliveries but plenty of room to turn truck around.”

“Always great service there. They have a smashing young lady who has great customer service. She was very polite and helpful helping me select an outdoor sensor light. Its the only place I think to go too. Great products. Free packing. And wonderful staff”

“Quick to provide me with the stuff I needed and helpful with finding a specific branded tool”

“Really good place to go for any building supplies. They are brilliant lads and are always on hand to help.”

“Has everything you'd ever want good prices helpful staff ask for anything staff walk and get you it no problem Some parking near by 2 min walk around corner”

“Excellent all the staff are helpful and friendly I've no doubts they have a breaking point with rude customers, unfortunately there's a few of those around”

“I was Served by Jo today, she was very helpful, went above and beyond to help me chose the correct products for my job!! Thank you Jo, I will be back again soon :)”

“I'm so impressed with the service.... This is how it should be! Placed a big order of wood and mdf to be cut to my specifications all which was delivered on time and cut exact saving me loads of time and mess on site.... price was spot on.... will definitely be using them again for business and personal. 5 stars isn't enough! :)”

“Excellent help today with finding an awkward sized screw. The girls Suzanne, Ella and also Ben have been amazing.”

“Always quick service even if you have not pre-ordered”

“Great service as always by Leon and Lydia once again, thank you very much always really helpful!!!”

“My husband is in the building trade and needs essentials for his work and I’ve got to say the staff is brilliant and treats him with respect. When we’ve been in together he is very professional and treats us like everyone else with respect and makes sure those who needs serving first are put first. He is really good at helping as best of his knowledge. Definitely Thomas works hard along with the other team members!”

“This shop is great. These shops feel so rare. I love it. Support it Where else would we get all those bits and bobs from and a smile and advice and ideas.”

“What a fantastic service, we are currently building a Triple garage, everything from block and beam, up to damp,super structure Retaining walls, all materials ordered have been there on the dot.liam bore always goes the extra mile to sort everything and any materials added for any extra works, he has not once let us down Liam, gets the delivery of materials on a quick turn around, we highly recommend eh smiths will always be using this merchants going forwards. Thankyou Liam and team Lama Design's”

“Great staff, great products, great prices”

“We used Howdens on a regular basis and the service is impeccable every time. Staff are very welcoming and happy to help. Good stock levels to”

“(14x8 insulated shed) From initial conversation with Joe, through the first phase of the build, the second phase of the build and shed installation the customer experience and quality of materials and work is perfect! Thank you Joe and the team for a great shed and a great customer experience. Highly recommended!!”

“Polite staff doing their best with impatient customers, best if you order stuff before you turn up and use their click and collect facility. Also the staff seem to be pretty knowledgeable about their products and the return facility if you accidentally bought the wrong thing is great.”

“Love rubery screwfix team , been with them since day they opened the doors one of first customers”

“What an incredible warm welcoming super helpful shop. The team here has been wonderful and super helpful as long as I can remember (I turn 30 in two months), the shop has never failed to not have something I need, they pretty much have everything in there and 9 times out of 10 multiple options to choose from suiting all budgets. The key thing for me is the Team, everyone there is a delight and always super helpful, it's more than a shop and I love that I have such a great relationship with a homely place and homely people. For years they've dropped off birdseed to my Nan's home and I am more than grateful for that! Firstly a shout out to Lak, what a legend, we've seen each other grow and evolve over the years :) I'd also love to give a shout out to Sunny and Ronnie! These two guys are great! Always there and happy to help and such lovely great energy! There's never been a time I've left feeling unfulfilled or like I don't have what I need to continue forward with what ever it may be. Any project or thing that I've wanted to do (especially getting things to make my Nan's garden lovelier) A D L Homestore has it, and these two will always find what I need if I cannot find it myself. Also, I've been impressed several times how they seem to know where everything is, with the amount of stuff in the store it seems impossible to know where everything is, but they do! There aren't enough words to express my humble loving kind vibes towards everyone involved that is part of the team, I hope they continue for as long as I do, they're a staple for the community and honestly it is the best hardware store I've ever came across, not only do the have everything, it is all more than reasonably priced. They've even stored my watch batteries, my watch links, they've even done me several key cuts and they always work perfectly, never had any issues! Thank you again guys, blessings to the entire team, it's wonderful to have grown up with you's there, life wouldn't be the same without you all and what you do for the community. Best regards, and thank you for taking the time to read my review! Dan”

“Jackson's service was incredibly friendly and professional, from beginning to end. Nothing was too much trouble and communication was excellent. They even came out to check before hand that the driver could access the property, when delivering the shed we ordered and also to check that the surface was properly level before laying the concrete shed. I highly recommend this company and am very thankful for the service provided. It's unusual to have this level and quality of work nowadays.”

“Great smiles all around. Didn't have what I wanted but pointed me to the right place. Very helpful.”

“The staff are really pleasant and have great customer service and great stock levels aswell”

“Staff are always brilliant. Really helpful and friendly. Excellent customer service.”

“If you ever need a lock fixing ,fitting or replacing i would highly recommend Sutton products ,great friendly and helpful staff ,their products are always of the highest quality.”