Jewelry store in Birmingham

“Great selection of products from a wide range of independent jewellers, makers and craftspeople. Staff are very friendly and helpful and they offer brilliant support and expertise when commissioning custom bespoke items. All of the staff are jewellers and craftspeople themselves and understand the process inside out. Definitely recommend visiting if you are trying to find a special gift, planning a wedding or just love beautiful and unique jewellery.”

“I had an absolutely wonderful experience purchasing my Tissot PRX Powermatic 80 at Ernest Jones, all thanks to Raj and her incredible team. Raj was incredibly helpful, attentive, and genuinely kind throughout the entire process. She guided me expertly through the options available, ensuring I found the perfect watch for my birthday. The level of service provided by Raj and her team truly made the experience memorable for me and my Mrs. I highly recommend visiting Ernest Jones and seeking out Raj for exceptional service.”

“Very happy with the valuation we received for our old coins and bits and pieces of gold, a very pleasant surprise. We would certainly recommend Guardian Jewellery.”

“Such a brilliant jewellers. Thank you to Zoe for being so lovely. Your knowledge and passion are next to none, you really made my purchasing experience so wonderful. I can’t recommend Rudell’s enough! See you all again soon x”

“Excellent experience and customer service received yesterday from Harry. I spent many months debating whether to use their services as some pieces of jewellery were sentimental. Harry was very patient and understanding. Would highly recommend.”

“This review is for felicity. Felicity helped me from start to finish choosing the right mount and stone and metal keeping me within a budget that was affordable. I walked in knowing nothing about engagement rings and she helped with every question. I had a vision of what i wanted and she was able to make that vision come true thank you so much i highly recommend Neweys jewellers.”

“I have recently had my wedding band and engagement ring repaired and resized. The service I received was brilliant and John did excellent work on my rings. I would highly recommend Bassam's. I'm very pleased and satisfied. Thank you very much”

“Came here today to have a piercing with Kirby. She is absolutely fabulous! So professional, warming and friendly. She is very experienced and has done such a lovely job. Exactly what I wanted. I will definitely recommend her and come back if I decide to have anymore piercings. Thank you Kirby! X”

“Evie has done 2 piercings for me and I couldn't be happier! She is so reassuring and friendly. I wouldn't want anyone else to carry out my piercings.”

“We made our wedding rings at Enki with Dora yesterday and it was such a great experience. She was so enthusiastic and thorough, even when we ended up being there quite late, her energy didn't waiver. She was so supportive in ensuring we got exactly what we hoped for. The class was so detailed, we could tell she is highly skilled and knowledgeable and felt completely confident being guided by her. The workshop space is pretty and cute with lots of interesting tools. I'd highly recommend this experience as part of your wedding and future marriage, it made it that extra but more special and personal. They also bought us flowers, tea and cakes which was a lovely touch. Thank you Dora and Enki, we cannot wait to see the final result.”

“Second visit here, never come out disappointed. The staff are very friendly and offer a brilliant service. We will be back same time next year for another great experience. I'll need a watch next year.”

“Very nice little shop i found around the corner to me staff there is very lovely you can get everything you are looking for in there”

“Really friendly and helpful service. Helped instruct and set up a new riders board with trucks and wheels Thank you Connor”

“If you've never shopped at Riley Boutique, Redditch you are missing out on a fantastic shopping experience. Neil and his team are amazing nothing is too much trouble for them. I shop online as I don't live locally and have never had a problem with anything. Neil or Elza will call you if there is going to be a delay on your order so you are always up to date with what's happening. Neil also makes you feel like your part of a family which you are it's the Riley family. Keep doing what you do Neil.❤️”

“Jasmine David are very nice people very helpful”

“My family and have been going to Fida jewellers for 32 years, they have made sets for all of our family engagements and weddings and they did my in-laws sets too. Quality reliable family business who we trust. I strayed once to another jewellers in Birmingham and was really let down. I cant rate their service high enough-”

“Excellent staff, they were very busy but still gave a personal service. Delicious breakfast, we highly recommend a visit. There is a choice of tables and chairs or sofa areas. There is a small children's play area - mini kitchen and some books.”

“Came for lunch today and had an absolutely delicious meal. Everything was fresh and perfectly portioned. Would 100% recommend. Our server Parthmesh was lovely - really accommodating and nothing was too much trouble. Thank you - will will be back!”

“I had the most amazing service on Saturday 20th September at the Bullring store from Samuel whilst picking out a new watch. He was incredibly patient and knowledgeable about the Hamilton brand, and really went above and beyond to make sure I was making the correct decision. A real credit to the store.”

“Very great service; Shahaniyal, always very helpful and great selection of gold. I don’t go anywhere else for my gold shopping, highly recommended!”

“Josh and Jane were both brilliant with the purchase of my dads watch for his birthday. Made us feel welcome and dealt with us with patience/care and were very friendly, helpful and pleasant-nothing was too much trouble for them, They gave loads of information and they gave a fantastic service all round”

“We came in here for a quick snack, it was 3:30pm so it was pretty empty! We had popadoms which were lovely. Got the lamb biryani which was 10/10, just what we needed, really flavoursome. Maybe add some potato? Will be back to try more. Reasonably priced.”

“Absolutely Amazing Customer Service, I went last minute for an engagement outfit, the customer service was brilliant. Vivek took his time to show me the fabrics and had it tailored within less than a week. I was very impressed with the outfit it was exactly how I wanted it, I am ever so grateful and will be returning for future outfits. If you are looking for timeless pieces this is definitely the place, you will not be disappointed. Vivek also checked with me after the event. Thank you again to amazing Ananya!”

“I have had a number of pieces of jewellery made by G L Bicknell and each time my experience has been amazing. Katy has been particularly excellent, patient, helpful, communicative and very responsive. The pieces have turned out exactly as I had wanted them, and are stunning. They have sourced excellent quality diamonds at a very reasonable price. Overall a wonderful experience on each occasion and I would highly recommend G L Bicknells either if you and wanting something specific made to order or to purchase something that they have on display (they have many stunning pieces of jewellery on display). A specific and huge thank you to Katy for her excellent customer service.”

“Beautiful estate jewelry, I found the perfect ring from 1905. Staff very friendly. Back to USA where my jeweler said it was exceptional.”

“My finance and I went to Beaverbrooks for our wedding rings and we couldn’t be happier! All of the staff looked after us so well and made us feel so special, especially Karen who helped us pick out our rings. She was so enthusiastic and knowledgeable! Very happy!”

“We originally nipped in just to get an idea of engagement rings I might like — but we walked out with the perfect ring! The entire team on the shop floor in Solihull were so friendly and welcoming, but we’d especially like to mention how wonderful Lauren was. From start to finish, she was there every step of the way on our journey to find the ring. She went above and beyond, pulling out endless options for us to try on and patiently answering the hundreds of questions we had. Nothing ever felt like too much trouble. Lauren was professional, friendly, comforting, and genuinely caring — she’s truly an asset to the team. From the bottom of our hearts, thank you, Lauren, for all your help. We’ll definitely be back in the future for more stunning jewellery!”

“Great experience. Rouhan provided a very professional and polite service. Spent a lot of time going through a lot of pieces and made sure I was happy. Thoroughly recommend. Thank you.”