Retail experience in Stretford

“One of the best places to get your feet taken care of. I went here with my mom and was seen by Yasmin who took extra care to ensure all our requirements were met. And at the end we had a blue light discount as well Overall great choices, good experience”

“Shan was super helpful today and went above and beyond to make sure we understood everything. He took the time to explain all of our options (especially with care plan and product maintenance) and answered every question with patience and clarity. Friendly attitude made the whole experience easy and stress-free. We really appreciated the time he put into helping us place our order.”

“I would just like to share my experience in this store. The option in this store is amazing we found what we wanted and was not dissapointed. However this was more possible by a amazing lady who works there called Emma, this lady went above and beyond and nothing was to much trouble, she made the experience of finding something for a important day a brillant one and made us feel like we have done everything. My family cant thank her enough. If anybody needs any help please ask for emma you wont be dissapointed.”

“Great shop, loads to choose from, staff are brilliant can’t fault them, I was after a shirt the store didn’t stock so the staff ordered it in for me. Really helpful”

“Had a fault with a pair of shoes within a few weeks of purchase, so emailed Ego around 7pm. I received a reply the same evening and by the following afternoon I had received a replacement pair. I can honestly say I have never known such excellent customer service. Very impressed!”

“Massive selection for any United fan. I've ordered from the website and visited the store in person. Excellent experience either way. The staff is friendly but a little sparse when it's busy. I recommend going the day before a match or the day after. Gameday is packed!”

“The location is great. The products on offer are very varied. The prices are low and quality high. The staff are always nice. I don't like chatting and they have no issues either keeping small talk or not chatting at all :) During the first wave of the pandemic the queues were massive but since May 2020 until now everything is back to normal rush hours.”

“I recently visited the Home Bargains store in Manchester and was very impressed with the selection of goods on offer and the prices. The store is well-stocked with a wide range of products, including homewares, toiletries, electronics, and toys. I was particularly impressed with the selection of homewares, which included everything from furniture to kitchenware. The prices were also very reasonable, and I was able to find several items that I had been looking for at a fraction of the price of other stores. The staff in the store were very friendly and helpful, and they were happy to answer any questions that I had. I would definitely recommend Home Bargains to anyone looking for a great selection of goods at low prices”

“Great service, Was a little disappointed at first as what we were served did not look like the image on menu (in relation to size) however was immediately offered more- which resulted in us taking some back home. Dined with younger daughter who has the sushi bug and was a pleasant overall experience. Cheers guys”

“Very helpful staff, my friend had a voucher 'pree'? And she needed to log on create account to generate a code. The staff were very patient and kind in their assistance. I was impressed with this extra time they took. Thank you.”

“New store is great. Lots more room to get around. But get there early as it gets busy The staff greeted me and offered to help. Love the jeans quality”

“New store is great. Lots more room to get around. But get there early as it gets busy The staff greeted me and offered to help. Love the jeans quality”

“This is a great place to shop for clothing. I always have a look around here whenever I’m at the Trafford Centre. NEXT keep up with the latest fashions and thankfully their sizes fit me. This store has a wide range for Women, Men and Children so good for the whole family. There is a Costa Coffee shop in the store too. As with anywhere in the Trafford Centre it is better to come here during the week and not the weekend because it does get very busy here on Saturdays and Sundays. Also it’s easier to park during the week. There are many free car parks around the Trafford Centre but it fills up very quickly at weekends. If you can only get here at the weekend it’s better to come early. Thanks for reading.”

“Try before you buy. Physical store. We already had an idea of which two mattresses we wanted to try out due to the help we recieved from Stewart on the Live Chat the night before. Stewart had already produced two quotes which we took into the shop and were met by Jake. He showed us where the two mattresses we wanted to look at were within the store but also suggested a mattress we'd never have otherwise have considered (Tempur Pro Plus Smartcool Mattress) which is not the coil spring mattress type we've always had. We actually preferred the Tempur once we had tried lying down on it in the shop so bought that. Jake was very respectful of the fact that it was Stewart who had been our first point of contact and the reason we came into store and so the managers of both sales assistants were made aware that it had been a joint effort in order to service us. Overall so far a very good experience. Product is being delivered 10/11/25 with a 40 day sleep trial so if we just do not get on with the new mattress we can exchange it. We paid a bit extra to have our old mattress removed/recycled and the delivery charge for the new mattress includes delivery to a room of our choice so they'll take it upstairs.”

“Adam was extremely helpful in assisting my partner and I as we tried out a number of beds after a go on the Sleepmatch. Though we didn't make a purchase in-store as we were still assessing our options, we happily confirmed our choice online shortly afterwards. Give that man a raise; he really knows his stuff and made us feel so welcome.”

“We needed a new kitchen as ours had been in since 1995 We saw Wren had offers on so made an appointment to get started. We had a few appointments to select the kitchen that we wanted also for the measuring up. We chose a lovely cashmere colour for the units which we are really pleased with. The fitter came and gave us an estate as to how much it would cost to fit it all again we were pleased with the estimate. The work took longer than expected due to 2 items which were damaged and we had to wait a week for replacements The replacements arrived on time but had to wait for the fitter to come back as he was doing another job. He did what he could but then he didn't have enough up stand so again we had to order some and that was another week. We are very pleased with the kitchen and all 6 new appliances and the flooring We would recommend Wren”

“Right next to my school. Great! However closing at 4pm on a Sunday isn't ideal.”

“Visited today for Christmas presents, we was served by Victoria. What a Star. We have never had service like this ! Myself & my wife couldn't stop talking about her. We found the same fragrance cheaper else where but we wanted her to have the sale. Thank you for making our day. Credit to the store.”

“One of the screws on my Pepsi bracelet came loose, causing the watch to come apart. When it fell, it must also have lost a link component. I took it to Goldsmiths Rolex in Trafford, where I was greeted by a very welcoming gentleman who immediately made me feel at ease. He kindly booked my watch in for a complimentary repair, which was excellent service in itself. I was advised that, due to it being so close to Christmas, the watch would likely be ready in the New Year. To my surprise, I received a call the very next day to let me know that my watch had already been fixed, cleaned, and was ready for collection. The service was outstanding—very accommodating and genuinely delivered with a smile. Everyone I spoke to was fantastic: the ladies behind the counter, the technician on the phone, and the staff overall. I have purchased several pieces from this store and will absolutely continue to do so. Well done to the whole team, and apologies for not catching any names. Excellent experience all round.”

“I had an appointment scheduled with goldsmith to be added to a waiting list, and decided to visit the store a bit earlier to browse. Upon arrival, I was greeted immediately by Deivy, who welcomed me with a warm smile and invited us to sit down to view some of the watches on display. Deivy went above and beyond to ensure I had a great experience. He proactively consulted with specialists, brought out additional pieces for me to try, and was attentive and patient throughout. At no point did I feel pressured to make a purchase instead, he was genuinely focused on helping me explore options and find my dream watch. His professionalism, courtesy, and understanding were truly commendable. Even after my visit, I received a detailed follow up email with all the information I had requested, and Deivy reached out personally to ensure all my questions were answered. Although I did not find my dream watch on this occasion, the level of service and care I received from Deivy was exceptional. He exemplifies the highest standards of customer service, and I would highly recommend asking for him when visiting the store.”

“Bought a fragrance for my mum from maison crivelli, many thanks to Iqrah who was extremely helpful and friendly. She was very knowledgeable, professional and was patient as she took her time to really help me make a decision on which one to get. An excellent saleswoman :)”

“I had such an outstanding experience at Nando’s from the moment I walked in, the atmosphere was warm and welcoming, but what truly made it unforgettable was the exceptional service — especially from Cayo. Cayo was absolutely lovely from start to finish. Friendly, attentive, and genuinely kind, he went above and beyond to make sure everything was perfect. It’s rare to come across someone who makes you feel so looked after and valued as a customer. Cayo’s positive energy and professionalism really stood out and made the visit so special. The food, as always, was amazing — perfectly cooked, full of flavour, and served piping hot. But it was the outstanding service that made this visit the best Nando’s experience I’ve ever had. You can tell when someone loves what they do, and Cayo brought that extra touch of care and joy that made all the difference. Huge thanks to the whole team, and especially to Cayo — you’re a star! I’ll definitely be back soon.”

“Fantastic service at Schuh Kids – Trafford Centre. Huge thank you to all the girls at Schuh Kids in the Trafford Centre, especially Aisha. They were absolutely amazing with my son – so kind and patient, even when he was scared to get his feet measured. Aisha went above and beyond to make him feel at ease and turned what could’ve been a stressful moment into something fun. Proper customer service – warm, understanding, and professional. Massive thanks!”

“We came in yesterday with a vague idea of what we wanted for our honeymoon, but it required multiple bookings, so we hoped Virgin may be able to help and arrange it all for us. We were greeted by a lady called Nicole, and provided with drinks and cake upon arrival. Nicole was incredibly helpful. She's very well travelled and took so much time to piece together our honeymoon ideas. In store she explored many different options for us and created a comprehensive quotation for us to consider which was emailed to us. In the meantime we did some research into other possibilities, emailed Nicole and she was so quick to amend each quote for us. Nicole is an asset to the store and has genuinely crafted our dream honeymoon, which I'm thrilled to say we booked today. I wouldn't hesitate to recommend pop in and see her. Thank you so much Nicole, from Madison and Jonty xx”

“Aaliyah, was really helpful and nice, she helped me pick a nice set and I would highly recommend you guys ask for her advice and recommendations.”

“Wow wow wow!!! I don’t know who’s been on the Design Team lately but everything was insanely beautiful - from the clothes to the shoes to the accessories. The store is very well presented & clean with a special credit to the changing rooms. Love the digital shopping assistant. I haven’t shopped in RI in years as I’d never really liked the styles but it’s been amazing lately.❤️”

“Came into the store yesterday with my husband and we were struggling to find the right item for him. Thankfully, a kind gentleman named Armin really helped us out. He took his time to show us different colours and options, and was incredibly patient throughout. Thank you Armin!”

“Big thank you to the staff on the mens department.. after paying for some trousers at the till I collected all my 5 bags off the floor and walked out leaving my purchase from H&M on the counter ( oops ) after I realised this I went back but it had gone ...the staff knew it was MY mistake but replaced them without any drama free of charge Thank you again”

“Came into the store yesterday with my husband and we were struggling to find the right item for him. Thankfully, a kind gentleman named Armin really helped us out. He took his time to show us different colours and options, and was incredibly patient throughout. Thank you Armin!”

“Really nice coffee, enjoyed it. With cozy atmosphere. Relaxed after watching the cricket game.”