Pharmacy in Norwich

“I'd like to say a big thank you to Shirley in Boots Lowestoft for her excellent customer service today. Many thanks for your advice and for looking for a specific item for me in the warehouse. Much appreciated!”

“Have used this pharmacy before. Today I wanted advice on a product to help a graze heal more quickly , the staff were very helpful but said the graze was clean & healing well & didn't try & sell me something that wouldn't make any difference. Thanks for your honesty , professionalism & friendly help. I will use this pharmacy again & would recommend it.”

“I can't remember the name of the person that helped me (sorry!) but I'd like to praise the staff at this Boots shop for their help yesterday. The branch are having some issues with staffing and are having to close at 5pm currently (not 5.30pm as usual). I turned up after 5 and the staff made an exception for me and brought me my much needed medication despite being technically closed. Thank you, I appreciate your help, great customer service. I hope you can get your staff levels back up to an acceptable level (pull your finger out Boots recruitment!) as you're a good bunch. X”

“Fantastic, friendly and professional service from Mandy in the Diss pharmacy. My usual nominated chemist was out of stock of my repeat HRT medication which I needed urgently but I found that Diss had some in stock. Mandy advised me what to do about contacting my doctors, and she was able to sort out a one off prescription without delay so I could come and collect on the same day. Absolutely brilliant! Also, the rest of the pharmacy team were really helpful and polite...first class service!”

“Fantastic help with all things animal rated. My last 3 pets (1 dog, 2 cats) have been members of the Healthy Pet Club and the vets have been very helpful to me on many occasions. Knowing my pet is always well treated by the vets and that, if I need reassurance myself it is that I now my pet will always be treated promptly if there are any problems.”

“Excellent professional but friendly chemists, always willing to listen and give advice. Its delivery service for the housebound is a life saver, and the two helpers who staff it are a tonic in themselves..”

“I attended this pharmacy for a pre-booked covid vaccination. The counter assistant appeared very promptly to greet me, was polite and pleasant and asked me to take a seat. Even though I was a little early, within about 2 minutes I was called into the consultation room for my jab. The pharmacist who gave me the jab, Sunil, was friendly yet professional and took the time to have a little chat whilst doing the jab. Community pharmacies often get a bad rap nowadays however I found this one welcoming and efficient, and would definitely use their services again”

“I had an issue with my prescription and the level of customer service I received from Tara was excellent. She really listened to my issue and promptly responded to my emails and called me when she said she was going to. I can't speak highly enough of her. I'd definitely recommend e-surgery to anyone.”

“I really feel for all the staff. They do the best they can with staff shortages. Myself and my daughter have always received brilliant customer service. Going above and beyond several times. If people aren't happy complain to the head office and say they need more staff don't hurl abuse at the ones who are run off their feet”

“Had to visit sainsbury's yesterday didn't realise that there wasxa Lloyd's in their just had a blood test that morning and had been told to buy a blood pressure monitor. The lady I spoke to was brilliant I have had a stroke and she shared some fantastic advice. I made a blood pressure monitor from them because of her help. I'm sorry i didnt make a note of her name apologies but with staff as good as her your the pharmacy of choice.”

“Running late for Covid booster, phoned to apologise, and find out how to rebook, explained we were only 2miles away, told to come to pharmacy straight away. When we arrived we were asked into the “injection room” where we were asked the normal questions, before being given our injections. They were very friendly and efficient, working well as a team, despite our being late. Thank you”

“Helpful and friendly staff. This pharmacy stayed open all through lockdown when our doctors surgery decided to operate a telephone only service, when our dentists closed their doors and opticians shut up shop. They put themselves on the front-line when we were all terrified and reassurance was nowhere else to be found. Thank you for your service, we do appreciate you!”

“Sorted out a pharmacy issue whereby my nominated pharmacy didn't have the medication in stock. Sorted it quickly and dispensed. Efficient and helpful.”

“Super friendly owner. Great selection of cages at very reasonable prices. I really cannot fault them at all. As you can see, I have *lots* of animals. Luckily, I can buy good cages and equipment to suit almost every one of them at prices which won't bankrupt me. I can't praise them highly enough, and I am hard to please.”

“Just my personal experience been ordering for nearly a year now, regularly getting my dogs urinary S/O dog food alot cheaper than elsewhere. Packing is always presentable and sturdy, postage cost are good. This far I can not complain.”

“10 STARS !!!!!!!! Love everybody here, always get quick service respond within 12 hours even though I clicked can wait a few days, toilets are very clean, and complimentary hand sanitiser, they even have automatic doors, what a vibe, recommend to anyone who needs to see a doctor or for a general chat. LIVE LAUGH LOVE.”