The 30 Best Pet friendly hotel in Chester

“Can’t fault it! They allowed us to check our bags early, the room was big and clean and the bar area was lovely, newly renovated and styled well and comfortable. Most of all the service by all staff was excellent! Especially Tommy, he was so friendly and represented the company well!”

“Stayed here after an event in Chester. Affordable rooms, very comfy bed. I was slightly hungover do didn't fully take advantage of breakfast but it looked amazing. Car park right next to hotel was good value as well. Would be perfect for staying after the races.”

“Lovely clean hotel, very comfy beds. Staff really friendly especially Dominic on reception who was friendly, knowledgeable and went above and beyond in making our break very special. Great location for exploring Chester.”

“Had an amazing time at the Oaklands this evening catching up with family members. The food was excellent and the staff were very helpful and polite. Olivia especially went above and beyond to make sure our array of dietary requirements were appropriately catered for! We had a great experience, thank you Oaklands!”

“Venue Hire Review: My dad recently passed away and we wanted somewhere private to hold a Celebration of Life with his family and friends. I therefore reached out to a few places to find out what they could offer and enquire about the room and buffet options they had available. The Holiday Inn Chester West replied quite quickly, but most importantly they offered their condolences before going into any kind of sales pitch, which the other companies did not. Harriet sent us a lovely Celebration of Life brochure and said that we were welcome to visit to see the room available, so we arranged to take my mum up a couple of days later. We were extremely impressed with what was on offer for the price and therefore paid the deposit there and then. On the day itself the service provided exceeded our expectations. The room was beautifully decorated and just the right size for our guests. The food was delicious and plentiful and there was a great choice available to suit all tastes. There was a Bluetooth speaker available, so we created a Spotify playlist of some of my dads favourite songs which helped to create a lovely atmosphere and the staff also helped us to set up a photo display that I had created, along with a beautiful memory table. All of the staff were absolutely brilliant and I cannot thank them enough for helping us arrange a lovely Celebration of Life during what was a difficult and emotional time for us all.”

“We stayed here from Friday 7th of November to Sunday 9th. Can't fault our stay at all. Beds were comfy, room was clean and tidy. Staff are fantastic and very pleasant. Room was slightly tired but you get what you pay for so was up to expectations. Would definitely stay again”

“Where do I start. The whole experience exceeded my already high expectations after reading great reviews from this establishment. The staff were extremely polite and welcoming. The spa facilities gave me a much needed reset along with the treatment, I felt like all the stress had left my body instantly. The room was spacious, homely, so clean and the bed was divine. The breakfast in the morning just topped it off. Would definitely recommend!! Many thanks to John and all the team for all your hard work making it the perfect stay :)”

“My husband and I stayed for my birthday and had such a lovely time. The location is amazing for Chester and access to the city with the park and ride right next door or 10 mins driving. Also just 10 mins to Chester Zoo. We had Muskan on reception who was the sweetest person, so welcoming and gave us the full detail on the hotel and places to see in Chester. Simran and the team left a handwritten card, chocolates, towel art, balloons and banner in our room as my husband mentioned we were celebrating my birthday, which was very thoughtful! The room was spotlessly clean - does need a little upgrade here and there but had everything we could want. Shower had good power and was a good temperature. We had dinner in the hotel and really enjoyed it, again the staff there couldn't do enough for us and the same for the breakfast in the morning - all lovely options on offer and the staff were wonderful. We went to the spa which is a pool, hot tub, sauna and steam room and is also a little tired but clean and we enjoyed an hour there. There's also a gym but we didn't use it and nice garden area.”

“We loved the newly decorated room style with the table and chairs instead of the sofa bed. The team were very friendly and helpful as is usual and the cleanliness and levels of maintenance were top notch as usual too. Location is great as it's just a 10 minute drive from Chester Zoo and a very short drive to the park and ride into Chester, which is only £2.50 per adult for a return ticket. The breakfast and evening meals are in the hotel now and pre booking at reception is essential. They've closed the adjacent pub, so if you're not as organised as you'd like to be regarding evening meals then do try The Cheshire Cat just 5 minutes drive away.”

“This review is for two members of staff that made my stay worth every penny and more. Me and my partner stayed for two nights and received the best service we have had in any previous hotel we have stayed at. Matt who greeted us at check-in was everything you would want in an employee… He was well mannered, had a smile on his face and made you feel welcome. During are stay he went above and beyond to cater not only to us but everyone else staying in the hotel. Nothing was to much for him and at one point I had to ask if he had a twin working. Matt was everywhere from greeting you, serving you your meal and drinks, putting out fresh bedding even carrying luggage to people’s rooms. If you ever stay here I hope that you meet this gentleman he will make your stay as best as he can to his capabilities. Thank you Matt you are a credit to this company. Jane I believe took over from Matt as night staff. I did not have many encounters with her as it was late, but what short encounters I did I couldn’t ask for more. Her welcoming smile and how professional she dealt with an issue I had one night was incredible. She took the time out of her shift to speak and listen to me and do everything she could to make my stay as comfortable as possible. I can’t say much more about Jane but I believe if I had met her working in the day I would have more to say and she would have excelled like Matt did. I thank you both and I do hope your company read this review and know what an asset you are to them. Ashley and Kay from Prestatyn”

“Lovely place, especially for the price. I used it onky as a hotel, and while the music does travel through the windows a bit making it a little loud if you're hoping to get an early night, everything else was great”

“We stayed at the city hotel for 2 nights for my partners birthday weekend away, before we even arrived Sophie was texting us to see if we needed anything and let us know our room was ready, and wow what a room! We stayed in room 6 which has a free standing bath and all the little Luxuries you could need, from coffee pods, tea, fresh milk to shower gels, shampoo and bath salts. The room is well presented and nicely laid out with a very comfy bed and soft furnishings giving that homely luxury feel. Sophie was always on hand only a text away and willing to answer any questions or queries we had, as well as providing our welcome drinks on arrival and making sure our room had extra towels and toiletries on day 2 of our stay. I would HIGHLY recommend the city hotel Chester for a weekend get away and cannot thank Sophie enough for all the effort she puts into looking after her guests.”

“Our Dog lived it there for her hour run!!!”

“The dogs in his care adore him. He has a really connection with them and treats them all as individuals knowing their separate personalities.”

“Alison clearly loves dogs and her job. I felt totally comfortable leaving my little one with her for day care and a home stay. Pixie was well exercised and treated and we had constant updates to show us exactly what was going on. Alison is extremely professional in her approach, very responsive to all enquires and always helpful. Thank you!”

“We had a wonderful stay at the Village Hotel Chester St. David’s! Holly at reception was incredibly kind and understanding — she helped us change the dates of our stay due to illness, which we really appreciated. Everyone we met was super friendly and helpful, making us feel genuinely welcome from the moment we arrived. The food deals were fantastic, especially with the app discounts — excellent value for money and great quality. Breakfast was brilliant too — plenty of choice, fresh, and tasty with something for everyone. Overall, a really lovely experience with great service and great people. We’ll definitely be back!”

“its getting better the staff a very very nice the my room is very clean. it has a bath. coffee on tap its got a toby next why would you stay here. enjoy its really nice location”

“Had a lovely time at the hotel and the staff are so lovely and friendly, especially the breakfast staff that were there this morning. I visited the spa during my stay and had a back massage from therapist Michelle and it was absolutely incredible. The best massage I have ever had! I think her hands must be magic and she was absolutely lovely as well. I was so relaxed afterwards. It would be worth coming back just to have that massage again. Will definitely stay again…it’s a charming place.”

“Great hotel on the outskirts of Chester. Approx 15 min drive to the zoo, Cheshire oaks and Chester city centre. Was slightly worried after booking as read some reviews that didn't rate this hotel but we found it great. Staff very friendly and always happy to help. Bar area nice, breakfast and bar food we had very tasty. Room clean and tidy. Had a problem with the room door not working properly but the handy man arrived promptly and sorted very quickly. Pool and gym facilities looked lovely but didn't use on this occasion. Would stay again.”

“Large clean room, staff friendly and professional. Lots of parking, Greggs and Starbucks next door. Good value for money.”

“Perfect location just off the m62. The main reception area is great and the main bar room superb. Lots of different products on draft and the seating area is good. Really welcoming staff and a perfect place to come for a short or long stay.”

“We stayed here a few weeks ago and it was a really pleasant stay. Rooms were good and staff were helpful when I asked for more milk. Our room was across from the amphitheatre and it was close to other bars. It's about a 15 minute walk from Chester train station.”

“Staff at reception were charming and helpful . Room was lovely, however the heating was not working. We informed reception and they immediately sent up an electrical heater. Breakfast was tasty and the service was excellent.”

“Afternoon tea was amazing last week, we booked a table for 12 people and were amazed how good it looked when we all arrived. Table was dressed up It had lots of xmas ribbons and lace thanks to staff member Amy. Food was just brilliant lots of fresh sandwiches, cakes and some lovely warm scones. Fresh coffee and tea offered a few times so we all had lots of fresh drinks. It made our xmas so special. Many thanks to all the staff.”

“What z hidden gem we've found. Superb place, staff and prices.”

“Wonderful apartment with 5 star service from beginning to end. The owner, Patrizio, has some serious interior design skills, the place is so beautiful. For a group of girls going to Chester Races ladies day, it was the perfect glamorous spot. Right in the centre of Chester surrounded by boutiques, restaurants and bars, yet very peaceful inside. Breakfast brought to the room was the icing on the cake. I can see this becoming an annual event!”

“Excellent stay. We had a really lovely welcome, yes and cake in the conservatory was a great start. Lovely breakfast and a very well equipped room. We appreciated also the security with electric gates so we felt the car was very safe. We would definitely stay again and recommend Roseville”

“Our family, including our toddler and 4-month-old baby, had a delightful stay at the stable, which proved to be an ideal retreat for us. Rachel thoughtfully provided a cot and high chair, ensuring our comfort throughout the visit. The welcoming addition of milk, juice, chocolate milk, and fresh eggs was much appreciated, adding a warm and special touch to our stay.”