Clinic in Welling

“I do not usually leave reviews. I read some really negative comments below. I wanted to say this has not been our experience at all. Hollybank it’s self is a well maintained building that has just been updated. It’s bright and cheerful. All efforts have been made with consideration all the children’s needs. I have only ever seen the place look very clean and tidy. They even pop my child clothes in the wash if get used during her stay. Which is very helpful and appreciated. All the staff I have found to be warm and friendly. With complete commitment to treating all the children with love and care. The staff are very special people that should be commended for all their hard work. The staff go above and beyond to make each individual child happy. For example when my daughter when stays they get all the food she likes make they buy her favourite food like strawberries. This attention to detail is very heartwarming and means a lot as a parent. I have bumped in to a hollybank member of staff she recognised me and we had a lovely chat about my daughter. In other reviews below Pat the manager has was brought up I have always found her great to go to if I need help or information regarding my child. There are many staff that all deserve a shout out but I am just going to mention Matthew as he got some negative feed back. I believe this is completely unjustified. Matthew is an amazing nurse. He looks after the children with true care and compassion, while being always be professional. I am truly glad someone like him is looking after my child. He is kind, caring and funny my daughter loves him. Although I think she can be a little bit naughty for him, he takes this all in his stride. Especially as he time to get to know her so well. Any time he needs to know or check something about My child he will call me. I personally like him very much and appreciate all his had work. Appreciate all the hollybank and staff. I wish I could show my gratitude to each and every member of staff, they make a huge difference in the lives of families with special needs children. I feel so fortunate to have my child being looked after by such wonderful people.”

“Small branch/local shop, I've always found the staff pleasant and helpful. Sometimes a bit busy and you have to wait to be served but always professional.”

“I love NW London Smile Centre. I have been coming here for about 5yrs and would highly recommend Dr Vicky and this practise. She is gentle, warm and reassuring, as I have a fear of dentists. I always get an appointment and leave smiling. The Smile team are super friendly and great at sending reminders so you don’t forget your appointment. Lovely bright and clean place. Highly Recommend. Iwona”

“I had a physiotherapy appointment here today it was great. It was very empty inside the building and it was easy to get around because there are signs inside (like a lot of health places). The physiotherapist and the other staff were very kind.”

“I attended the Day Unit at Kingston Hospital at the end of last month for extensive oral surgery. I found the nurses, especially Kim, to be kind and compassionate. The surgeon, anaesthetist and the whole team were brilliant. I am exceptionally grateful. Thank you. David Paton”

“The reception lady Maureen is absolutely lovely and Dr Ahmed is my absolute favourite doctor. She’s very patient and she really takes her time to listen to me. I rang up this morning and I got the same day appointment. I was seen by a lovely Doctor Who was very professional. X”

“Brilliant everyone outstanding too many rs ll excellent enwradd to xlstwring tnames from student nurses to senior nurses from the day I arrived to discharge nothing was to much trouble hygiene and service excellent. Thankyou everyone o. Oakwood ward and my physios and health care assistants during my stay too many names to mention from student nurses to senior nursing staff fantastic keep up the good work”

“I can't recall meeting a kinder more caring GP, without exception or exaggeration. Dr Qureshi didn't just listen to me, I honestly felt heard, which is different, and cannot be underestimated. She was very easy to talk to. It was very clear to me that Dr Qureshi took an interest in my symptoms, as she asked me relevant follow-up questions. She was very reassuring and gave me lots of very helpful advice. She was so genuinely caring and addressed my concerns very thoroughly and knowledgeably. What really stood out though, was that despite the immense time pressures on GPs these days, at no point whatsoever did I feel rushed at all, not one iota. I was very worried and anxious about my symptoms before my appt, but came away from the consultation feeling so much more positive and hopeful. This was solely down to Dr Qureshi and her exceptional manner. There's hope yet for the NHS! :)”

“Really knowledgeable and thorough staff, very helpful. Saved us a trip to the GP when my wife was in a lot of pain by having a call with her and prescribing medication. Also open on a Sunday unlike some pharmacies.”

“Have always found Doctors, Nurses, and Receptionists being very helpful and professional in their ways of my needs. Since Covid-19 my month medications have become worse due to no more Repeat Prescriptions ticked for collection. Computers now decide. Receptionists are the only way I can obtain what's not been obtained, causing more work for them. Receptionist are much respected and am grateful for their assistance.”

“I love my GP. I always manage to get through and have a call with my GP with any issues I have. Today I called at 0800. I had a conversation with my GP at 1030 and antibiotics by 1200. Thank you Dr Ishaque.”

“I am not a patient at this practice but my 95 year old uncle is and I have been in contact on so many occasions with the surgery on his behalf. I cannot praise this practice’s receptionists more highly. They have been nothing but helpful, informative and friendly as well as supportive and professional. I can’t thank them more for sorting out the problems I have had. Chingford is lucky to have them.”

“Aqsa the pharmacist has been very good. She referred me for the diabetes in remission programme and I have now lost over 9kg weight and Come off my diabetes and blood pressure medication, for the time being. I feel so happy with in myself.. Thank you so much Aqsa for your support & Advice.”

“I’ve been with this practice for quite a while now. Have found the reception team extremely helpful and have meet with some wonderful doctors and nurses. The team have kept a close eye on my medical needs and have arranged regular testing and follow ups where required. I’d give them a BIG thumbs up and cannot understand the negative reviews as I’ve experienced quite the opposite!!”

“I was so grateful to have had a Saturday clinic available for my smear test. I’d put it off for months as it’s hard to get time off through the week with work but this was so convenient for me and everything was efficient and smooth. Thanks to Dr Aride for her reassurance through the process and also for making the time available.”

“They are attentive and listening to my health issues and guiding me accordingly. All the stuffs I have met so far are gentle and kind. Thanks”

“I fell off a ladder in March 2025 and had back injuries. I went to see Dr Adris Lemar and he has given me a great treatment and arranged X-rays and other diagnostic tests for me. He gave me wonderful tablets and massage cream to heal up my bones for my back pain and I greatly appreciate him helping me get better. Thank you for everything you have done Dr Adris Lemar. From Akbal (patient)”

“This is a fantastic service. Amy was incredibly helpful and knowledgable. The tram saw me very quickly. Thank you Amy and team, and thank you NHS!”

“Potential Problems When Reducing and Discontinuing Neuroleptics Note: The following two sections are an excerpt translated by Markus Kaufmann (member of the expert committee) from Breggin 2013 (pp. 119 ff.). Dr. Peter Breggin is an American psychiatrist with extensive experience in reducing and discontinuing psychotropic medications. There is currently very little literature on this topic, particularly regarding the criteria for distinguishing between discontinuation symptoms and symptoms of the underlying psychiatric illness. "Any psychotropic drug can produce withdrawal or discontinuation symptoms. This occurs partly because the brain adapts to the psychotropic drug and is left in an abnormally compensated state when the dose of a medication is reduced or the medication is discontinued." ``` The following symptoms may occur when reducing and discontinuing neuroleptics: 1. Psychotic symptoms may occur during reduction and discontinuation as a result of changes in brain metabolism. They cannot always be reliably distinguished from the original psychotic disorder. They usually develop within days of the reduction and generally improve after 2–3 weeks. 2. Emotional lability or instability (such as anxiety, restlessness, paranoid reactions, depression, irritability, aggression, and increased energy). These also usually develop within days or weeks after reducing or discontinuing the medication. 3. Sleep disturbances can be distressing and contribute to instability. 4. Movement disorders (such as muscle stiffness, tremors, involuntary movements of the face, lips, jaw, tongue, arms, wrists, hands, fingers, legs, knees, toes, neck, shoulders, hips, restlessness) can, in rare cases, be pronounced and associated with restlessness and anxiety. 5. Cognitive impairments such as difficulty concentrating, attention deficit, forgetfulness, and distractibility. 6. Gastrointestinal problems such as nausea, vomiting, diarrhea, abdominal cramps, and abdominal pain. 7. Other physical symptoms such as flu-like symptoms including malaise, sweating, muscle cramps, paresthesia, rapid heartbeat, increased pain sensitivity, headaches, dizziness, and high blood pressure. The extent of these symptoms is significantly influenced by the size of the reduction step. Therefore, it is crucial to proceed slowly and with small reduction steps. Psychotropic medications are far, far more dangerous than the doctors who prescribe them would ever admit. I firmly believe that most people would never use psychotropic medications if they knew how dangerous they are, and I also believe that most doctors would stop prescribing them if they had any idea how dangerous they are. In 2003, the FDA added a warning about the increased risk of stroke to the U.S. prescribing information for risperidone. The same warning followed in 2004 for olanzapine and in 2005 for aripiprazole. Mood stabilizers are anticonvulsants that do not stabilize mood, but suppress emotional responses by sedating and calming people. Psychiatrists have never precisely defined this term. It's no surprise that doctors believe anticonvulsants work for mania, since anything that sedates people helps with mania. All information is provided without guarantee. This is simply meant to be constructive criticism that might help someone.”

“Amazingly efficient and caring staff and doctors! Dr Mittal and Dr Mustapha have always been very swift, responsive and helpful whenever we’ve needed help. The new triage system seems to work well to improve efficient flow! Thanks to your team”