Hotel in Stoke

“This is one of the best hotels I have stayed in. Alex at reception was the main reason I wrote this review. She was born to be a receptionist. 10/10 for her attentiveness and helpfulness advice. The bedroom was spacious and the bed was extremley comfortable. I slept very well. Beautiful grounds and spectacular views of the lake. I would definitely recommend staying there! Thank you”

“Convenient stop on the way to Manchester. Very comfortable bed, nice and quiet room, good breakfast plus friendly staff.”

“Absolutely superb 4 day break at Alvaston Hall this week. The entertainments team were the very best I’ve seen at any of the Warner hotels. They work so hard not only on stage which was amazing but also all around the hotel keeping everyone entertained during the day. I wish them all well in the future, keep up the good work. To summarise , the room was clean and comfortable, food was very good, and the entertainment was second to none. We will definitely be back!!”

“we stayed in the triple bed room for two adults and child, clean room and bright with bathroom, all self service,code at the front of the accommodation and a code at your room door. Slept well in the massive comfortable bed.”

“We went for a sunday dinner today and I have never had a better sunday lunch in my life. There was 3 of us and we shared a sunday lunch board. Great portions, fantastic selection of veg on the board with succulent ham and the best pigs in blankets i’ve ever seen. Words cannot describe how good this meal was, if i could vote it 11/10 i would. Big shoutout to the chef Ryan who did a fantastic job.”

“We took our baby girl for her first birthday and stayed two nights in an In the Night Garden room. It was the best time of her little life and there for me, too! The hotel is perfect for little ones, so baby friendly with so much thought gone in to the design. Including travel cot, baby bath, bottle warmer and nappy bin in the room. The lobby itself was interactive and magical and my little girl was blown away to bump into her two faves - Upsy Daisy and Iggle Piggle doing a meet and greet in the hotel. Parking was easy, plenty of it and right in front of the hotel which is great when you’ve got a car full of baby supplies. Breakfast is very good and they do veggie sausages on request. Evening food was lovely one night but not so good the second. Tiny tots menu was very good. Drinks and food were expensive, but that wasn’t really a surprise as this is the case with most resorts like this. I’ve been singing the hotels praises to any parent who will listen and we will definitely come back when our daughter is older and the Bluey ride is open. Only negatives (or just something to mention) is that the signage in the area (Alton towers area) generally is pretty poor and sometimes misleading/confusing, but it’s easy to find a member of staff to ask for directions when needed. Special shout out to Sam on reception who answered all my questions before we arrived and was super helpful. Thanks for calming my first time mum nerves!”

“Nice rooms and great staff, couldn't be more helpful. After moving the mother-in-law into her new flat, she couldn't stay that night. So we checked her into a this Premier Inn. The 2 ladies on reception, Rosie and Hannah couldn't have been more helpful! They were great with my mother-in-law and set her mind at ease. What great customer service.”

“Fabulous rooms. Modern and clean. Food was good. Was on group booking, and was a little restricted to what we were told, but main course was tasty. Drinks as expected, but Lottie made some great suggestions and banging cocktails. Nice to see her have enthusiasm and hospitality skills to adapt to different customer needs. Well done”

“Enter stay. First time visiting for an afternoon tea. Was very impressed with the interior and the Christmas decorations. We were warmly welcomed and shown to a table in the window. The afternoon tea didn’t disappoint. There was a good variety of sandwiches and the fillings were very generous. The scones were delicious, the only niggle was that there was only a small pot of jam between people. The cakes were lovely and the chocolate pot so rich. Will certainly come again.”

“Stayed at Premier Inn (Leek) for a local wedding and was really impressed. The hotel is modern and accessible, with a convenient car park on site. Check-in was swift and easy, and our room was lovely. We opted for the Ultimate Room, which came with air conditioning and free WiFi. The bed was extremely comfortable, and everything was spotless. We stayed midweek, so the restaurant was fairly quiet in the evening, simple dishes to choose from. Breakfast offered plenty of choice. Overall, excellent value for money and a very comfortable stay. Would definitely recommend. The only thing for improvement would be having a smart TV to be able to stream or offer netflix, YouTube services.”

“Located about 15 minutes walk from the town centre this is a modern premier Inn with Aircon and plenty of parking (payable) as there is extra parking underneath and behind it. Friendly helpful staff, well run restaurant for breakfast and evening meal if wanted, but also lots of restaurants within walking or short drive distance. Buxton is well located for visitors to the Peak district.”

“What a gem! I don't know if I got lucky with room 10 or just due to booking early, but all I can say is wow! Very spacious, double aspect twin room. The views of the lake were breath taking and perfecr for people watching. Large bathroom with bath and shower which was a lovely suprise, all looked to have been freshly decorated. The breakfaat was delicious, with a large choice of fresh fruit, cereals, pastries and full english on offer. Staff were very pleasant, private carpark was very handy aa parking would have been difficult in Buxton itself. Hotel location waa ideal, lovely walk through the park to the shops, cafes, resturants and opera house. Or walking the opposite direction to pooles cavern and national park for a day out walking. Great value for money and will definitley be returning”

“We loved our stay. I'd like to say a big thank you to Marcie for providing such a wonderful service from start to finish. She made our stay very special and we appreciated it very much. ♥️ We go back just to see her!”

“Perfect stop on our cycle trip. They were great with storing our bikes and the room was perfect and cosy. The breakfast was also just what we needed and more than enough to eat. Would stay again in the future.”

“No complaints at all. The room was as it should be along with the kind hospitality and good beers. The breakfast was also of good quality.”

“I can’t speak highly enough of the team at Martin & Co Hanley. From the very first enquiry they have been nothing but kind, professional and incredibly helpful. Renting property can sometimes feel stressful but they made the whole process smooth and easy. Everyone was friendly and approachable. Special thanks to Kim who was making me feel completely supported every step of the way. Many thanks.”

“We visited after spending the afternoon with the grandchildren at the Pantomine. The meal was from the lunch menu as we were too early for the evening menue. However there was loads to choose from and portions were very big. Presentation was lovely and the service by the waitress GABBIE was five star!! Very polite and attentive. We will definitely be visiting again.”

“A very welcoming,dog friendly Hotel. Helpful reception and friendly service. We stayed bed and breakfast, over the Christmas period. A most pleasant room with a comfortable bed. A great breakfast. Thank you.”

“Ignore Scott Smith. Great puh with great prices. I visit every 5 or 6 weeks. Good for sports and if you want a bit of quiet time you can find it here or mix with the locals aswell. Highly recommended.”

“Visited for lunch on a Thursday afternoon. The menu is diverse and the food is excellent. Service was mixed - one of the waitresses was good but the other wasn’t great (ignored us at the bar etc). But overall a good experience and we’d definitely return!”

“Just spent a night at the 'Spitfire' Premier Inn, Stafford. Stay was to the standard advertised & expected, although no capacity for hot breakfast due to a restaurant refurb BUT crossed the road & used 'Hurricane' Premier Inn & breakfasted there! I'd mention Sharon on reception at Spitfire who was genuinely welcoming when we first arrived & couldn't do enough to help us (to locate earlier arrived friends, direct us to a wedding venue & advise re local taxi's etc. Such a lovely lady).”

“Beautiful hotel set in some of the most amazing of scenery. Room was cosy and everything we could need. The staff are friendly and willing to go above and beyond to ensure your stay is exceptional. Even the local were welcoming and offered their wealth of experience and knowledge of the local area and history. The meals are priced well and prepared to an exceptional standard. They were plentiful and tasted wonderful.”

“Our dogs have been going there a few years now and always look really well when we collect them. They only smell of the kennels because the kennels get cleaned regularly. They always seem happy in pics. Our dobe has issues and is always fine. They both just walk in with the staff. We nearly lost out big lad last year but it was the staff here that noticed he had bloat and rushed him to the emergency vets where they saved him. Can never thank them enough highly recommend”

“Very clean and tidy. Bridget on reception was incredibly kind, patient and helpful when we realised we had booked the wrong date to stay at the hotel. Excellent service!”

“Good value and close proximity for a trip to Alton Towers. Restaurant has just been renovated and was very nice. Rooms were clean and of a good standard. Surprisingly quiet considering how close you were to services. Restaurant Staff were excellent. Very attentive and friendly.”

“Stayed as attending daughters graduation lovely place great welcome and very friendly helpful staff attentive to all customers and great atmosphere. The food had a great choice and value for money. The room we stayed in was large and comfortable and breakfast made to order and served to your table would highly recommend”

“I booked a room for family members, and they had a lovely stay. The team at this premier inn were brilliant, very helpful and really pleasant. The room its self looked old and tired, but it was very clean. They have a restaurant in the hotel, but it’s not open yet, so we booked breakfast in the pub opposite, which was very nice.”

“After a stressful Christmas arrived here , to see Claire on reception , her customer service was amazing nothing was to much trouble and it really did make a difference to my son and I , Lucy sorted more towels the room was spotless and they were so happy to help ,went over to grab food as we were starving Ian was really helpful and chatty and Jordan in kitchen did a great job , so Thankyou everyone but especially Claire hope you all have a great new year ! Rebecca and jack”

“Good staff, great food this time around! Our whole party enjoyed the experience! Another visit, same excellent experience. Love coming here! 24 June 2023 Another visit but not so good this time. Below par food from the vegetarian menu with ingredients missing from the salad. Really quiet but the service was also a bit lacklustre. Ordered from the app at the table which is a worrying experience as it often tries to order the mains again when you add food was a little below par. 19 Oct 2024 Another visit with my father in law and although the bar and waiting staff were as excellent as always the standard of the food is dropping rapidly. So few flavoursome filling vegetarian options I reverted to fish and chips again and yet again the fish was overcooked (our last visit had the same problem and when asked by the waitress if it was alright was told by her several had been sent back that lunchtime). Is this a kitchen staffing problem or is the frozen battered fish they use just poor quality?”