Coffee house in Brighton

“I have/am in here now, very short of staff BUT the young lady was so up beat and super helpful polite and friendly extremely helpful, she is a credit to Costa never moaned whilst she was a little under pressure.”

“Excellent customer service. Not as busy as other Starbucks but that's perfect for me. The staff are wonderful.”

“Had a nice visit to this franchise today to grab a quick coffee while waiting for a train. Served by a nice guy who was fast and really polite to everyone. It’s a good branch to have as the Runaway coffee place past the ticket barriers don’t take cards.”

“Had a hospital appointment so went into Costa for a cuppa .. nice friendly staff in there and they're pefectly willing to put 2 tea bags in for someone (like me) who prefers "builders" tea”

“It's a Starbucks, what else to say....! What I would say is that the size of a small coffee to have in is Huge!! The large must be a bucket!! **.. I NEED TO EDIT THIS!.. I was recently refused service by one individual at this establishment as he thought I was drunk. Not his fault but probably just lack of training. I suffer from anaemia, low HB, COPD & internal gastronomy issues. The medication I take can make me drowsy and on occasion present as appearing intoxicated. I DID collapse once whilst in the establishment and needed an ambulance which took me to A&E for emergency blood transfusions. This is something I live with and often attend RSCH for blood transfusions & Iron infusions. I guess all I would say is that it's not his fault; but perhaps some more training from Starbucks for their staff, on interpersonal relationships between customers and employees? Perhaps regarding looking for signs & behaviors of customers, and how to differentiate between different types of presentation & behaviour?...be it a clinical issue and/or a socially disruptive one. To be clear; he wasn't rude to me but merely acting on how I presented, and working within whatever Health & Safety training had been made available to him. No hard feelings or resentment; in fact I would like to come back...perhaps with one of my primary careers next time ?? (they'll buy more coffees!). Regards, Justin Colman. PS; Obviously no Stars for this particular visit but this is a fluid situation and subject to change ! ...I've since caught up with this individual and questioned him on this issue. He was polite & respectful when I confronted him.... There are ways to settle these things but unfortunately he chose to hide behind a woman, whose presence was his defence and I presume his superior. That's a dick-move and he obviously knew it... She was polite and respectful as per her position requires. In fact I liked them both really!... but perhaps he would be better suited in a position that required less interpersonal skills... Gonna give you your 5 star rating back (even though I'm "banned"...haha) Reason being that, as a whole, I can't condemn the cafe as it is... it's just one bad apple that needs removal... PS: I LOVE those caramel-latte things you serve with cream and all that jazz...”

“We held our wedding reception at Stanmer House last Saturday and it was AMAZING! The venue is absolutely stunning, the staff were incredibly helpful and organised, and the food was delicious (our guests said it was some of the best wedding food they have ever had). We're still on cloud nine. We would definitely recommend it as a wedding venue and thank you again to all the staff that made it happen.”

“Convieniently located Starbucks across the road from Churchill Square. This one can get very busy, there was very few seats on the ground floor, but the upstairs has additional seating which (at the time) was very quiet, with only a few people in it. The tables were clean and each one has plug sockets and USBs which was nice. Staff are friendly. The toilets are located upstairs and didn't have a code, which were clean. Very positive experience :)”

“Finn and Brett are stars...so professional, friendly and efficient...Costa are very lucky to employ them. Coupled with excellent coffee,what's not to like? Thoroughly recommend.”

“Really lovely little cafe with staff who are not only super pleasant and attentive but also efficient.. Our breakfasts were delicious. The place began to fill up and was nicely humming with people chatting but not actually noisy. Thoroughly recommended.”

“A beautiful experience! The whole set up is so dainty and precious, the room is small and intimate with some seating on the street too. The owner is attentive and welcoming, and provides excellent service. The food was delicious, and the perfect amount too. Highly recommend - this was a highlight of our trip!”

“While it may be a little more out of the way for some people it is 100% worth the trip! Some of the best coffee you will find, great service and dog friendly. Plus amazing latte art.”

“Really good coffee, better coffee price than all the other chain own coffee shops and the saff/owner really friendly and nice to have a chat if you feeling under the weather The only independent coffee shops in this area.”

“I’m yet to try one of the cinnamon buns (they look great) but I know I love the coffee and the relaxing space to work or just watch the world go by which is kept immaculately clean. The new guy working there also has really positive energy and the other staff I’ve spoken to are also lovely!”

“Very good, large toasted spectacular sandwiches. Great flavour and fillings. Visually impressive. The coffee is good, so also the coffee mugs. It is very satisfying and reasonably priced. Friendly staff. The service is quick. Stylish interiors. There are not many tables inside (feels a bit crowded and stuffy), but the outside areas have good sitting options. If you have to wait a bit, It is definitely worth it. We will be back again! Highly recommend when you are in Hove.”

“Sometimes you walk in to a restaurant and you think... this is a restaurant. Other times you walk in and feel like you are in someone's home being served their best food. This is most definitely one of the best Italians, if not homely places I've visited in a long time From the moment you walk in, you are made to feel at home. The food is amazing and I would recommend this place. They know how to do customer service and beyond. A must visit if you are in the area and a hidden gem”

“Just a lovely place to eat and relax in Lewes. Attentive and kind service, excellent food, a real local treasure. We chose fish fingers sandwich, Croque Monsieur and chicken poke. All were really good and very proudly presented to us. Well worth a visit.”

“So glad I stopped here for lunch. Food is top quality home made and not expensive as you get big portions. Quiche was delicious and salads were really nice and tasty. Great value for money. I sat outside with a great view of sea. Very peaceful. Looking forward to my next visit.”

“Amazing food amazing host just amazing thank you for serving us breakfast for the last two mornings will definitely be back next year for our 1st wedding anniversary”

“We had a fantastic stay at the Main Manor House with a group of friends. The house has everything that you need and is in a great location. The house itself is comfortable and full of history. The grounds are very well maintained and there are lots of activities on site or nearby. We would really recommend visiting!”

“Such a great place to eat! Unpretentious, tasty, freshly cooked food made and served by a fantastic staff. There are options for a variety of customers (personal favourites are the haloumi salad and the vegan breakfast). I can't imagine anyone not feeling welcome and well fed here.”

“Such a lovely surprise! We were visiting Lewes and just wanting a nice cup of tea, and stumbled upon this lovely gem. The back room had a lovely tea service, including a small escape room game that can be played, great service, tasty scones. It did fill up quickly as only 4-5 tables in the back, so there could be a wait (but it is worth it!)”

“great little brunch spot with fantastic food and good coffee. lots of options on the menu (including gluten free options on all the savoury brunches, plus the pancakes come gluten free as standard!). the staff were super helpful with allergies and were as careful as possible.”

“I really enjoyed my experience there! I love the historic building. The people who work three are friendly and polite. The seats are comfy. I've been meaning to visit for long time, and finally I did. And I'll certainly come back for more films to watch”

“Family business, locally sourced food. Classic place, with a little garden at the back, strong coffee and flavourful. Several all day breakfast options! Big portions (hash dishes could be shared if you are not so hungry!) It’s not in a busy area but the place can get really busy with locals, so that tells you all!”

“Busy café with so nice tarts ‼️”

“A unique place with a great food and drink menu and a lovely vibe! I only stopped in for a quick bite to eat for breakfast, and I had a blast. I had the healthy brunch bowl, where everything was well cooked and seasoned, and as a non-vegan, still thoroughly enjoyed it and wouldn’t have said anything was missing. The chunky avocado was a great touch too, way better than the mushy stuff. To drink I had the health elixir - or in normal terms, a honey, lemon, tumeric and ginger tea. Fresh and vibrant, it was perfectly sweet and spicy, and very delicious indeed. The vibes in the place are spot on, being friendly and welcoming like the staff, and the decor is just fabulous with all the random vintage bits and bobs around the place. They offer cakes too, but it’s the large food selection, creative and tasty, and extensive drinks options, especially teas, which makes this place stand out!”

“This is the epitome of a country tea room. The best home made food, and they are such lovely people. The vegan options tasted amazing too!”

“Delicious boba! Staff are lovely too. Treated me and my friend well. Got the classic milk oreo boba. Recommend!”

“Fabulous independent Coffee shop. Fabulous coffee and breakfast Excellent service. Highly recommended.”