Pet friendly hotel in Liverpool

“The staff are all very friendly, quiz night on Mondays is good fun. I have stayed 3 times for work over the last 3 months, the food is good, the rooms are clean & comfortable. Room 4 has a fabulous view. It's easy to park & Joe, a lovely chap who comes in every Monday night, has told me all about the history of the place. I'll be back next month. A little hidden gem”

“This was our second visit and once again great for what we want while visiting family on the area. We were having an issue getting in to the room after dinner, but before we could report the issue staff were on the case and on had to sort out the issue. Love the idea of the little kition area as well if you are passing through or working away i guess. We will be back, without question.”

“Been staying here since my company changing from another Hotel but very local. The staff are very customer focused and keep your well being at the for front of their mind. Just stayed here for 2 nights and although busy, the service was superb in the restaurant. I will say a HUGE big thank you to Clair M who served me and everyone else in the restaurant. Walking around with a huge smile on her face and nothing was too much for her. Can I also mention the waitress Shani, so polite and again served with a smile on her face. Means a lot truely it does. I will not be going anywhere else for the foreseeable future and neither will my colleague's from my company. I work away for work and it is difficult at times, however the staff at Mercure make it easier for me. Please make sure these comments are given to those mentioned? Thank you and again, thank you Clair M for a superb customer service.”

“The service of I think it was Sam (what a gentleman) and Libby (or Vicky?) the Night managers, was fabulous, they were lovely and helpful when I called and then turned up in the middle of the night after a household emergency. The room (44) could have done with with a little maintenance, maybe it was because I was a last-minute booking, but varnish peeling off doors, and various other little things that could be fixed in a day; carpet due for a refresh too. No plug near bed to charge phone - probably good for my health but not convenient in the circumstances. Breakfast was nice over at the pub next door and good value with the Premier Inn deal. The server there was lovely too. Conclusion - room could do with a touch up, but service was excellent, give these employees a bonus!”

“Very impressed with this Weatherspoons pub. Best presented breakfast i have eber had in a 'spoons'! Best cooked one as well. The position is gorgeous with view of all the surrounding area. And there is a huge outside terrace. The staff were delightful!”

“We enjoyed our stay and would gladly visit again. Our very clean room was one of the cheaper ones but it was spacious and well appointed. We enjoyed a quick drink in the bar and found the prices very reasonable and the young man serving us polite, friendly and helpful. There was a well cooked breakfast made the next morning using good quality ingredients. It was provided with table service in a pleasant dining room. We usually read reviews before booking, but on this occasion we're glad we didn't because they would have put us off and we would not have stayed. As it happens, although we booked in a hurry and then read the reviews, leaving us dreading our visit, happily our expectations were confounded. We are at a loss to recognise the hotel from some of the negative comments, which have baffled us. It is true, as others have said, that the hotel asks for a £200 deposit but, to be fair, this unusual policy is stated on the hotel's website and the deposit was refunded in full within a few hours of us checking out. This is a charming hotel with attentive, hardworking staff, offering a good service.”

“Spent a lovely Sunday afternoon at this hotel with family. Roast dinner and service both amazing. The staff couldn’t have done anymore to make sure the experience was enjoyable. Would highly recommend and definitely be retuning.”

“It was nice to return to this hotel, as everything runs so smoothly. From check-in in the early hours of the morning, Simon was extremely helpful and explained everything about meals, through to the ladies greeting everyone at Breakfast. The bar staff were also great on the last night, even when the queue was approx 30 people long after a show at the Arena. They remained calm and super efficient. Thank you everyone!”

“The hotel is in a great central location and is in an amazing historic building. We loved seeing the original features throughout the hotel. The staff were exceptionally friendly and the room was comfortable. The only slight downside was that the discounted parking is a 10 minute walk away, which was no problem through our stay but felt a little far when carrying our luggage to/from the hotel.”

“Don't be fooled by the name it's just a pub not an actual hotel. Went on a Sunday evening, was quiet but pleasant. Barman was attentive and pleasant. It serves beers and spirits - enough said :-).”

“Wonderful staff, clean rooms and amazing location. At the reception, Natalia was so lovely and we felt welcomed. The atmosphere by the restaurant and lobby is great too. We came here with our puppy and had the more comfortable stay with great views of the docks. Some Hilton hotels can be a hit and a miss, but the service here really makes this is a hit. This will become our go-to everytime we’re in Liverpool!”

“We had a wonderful family stay in the suite. The room was lovely and clean. Staff were attentive and helpful and went above and beyond for us. Food is lovely and well presented. We also enjoyed the use of the pool next door.”

“When my husband said he had booked a 2 star hotel because of the free parking, I wasn't too impressed! However this hotel turned out to be a gem! Rooms were spotless and daily housekeeping was of a very high standard. All the staff we encountered were very helpful and pleasant. We didn't eat breakfast here but it looked good and the dining room has a lovely waterfront view as did our room! Exceptional value for money!”

“Brilliant hospitality, Megan the barmaid was so helpful and helped me out ordering food from the local eatery x”

“Debbie and Tom on reception are fantastic was having an issue with the WiFi and they sorted me right out, both welcomed me coming in absolutely fantastic 10/10 Hotel is right where I need it 5 mins away from my training facility excellent, room was lovely and clean too”

“We stayed for breakfast as a family and the service was amazing from Will Clinton, he was very welcoming and helped with everything we need. The food was amazing and the chef Liam was great with our requests.”

“This is a great option for anyone looking for comfortable, reliable, and affordable accommodation in the UK. The rooms are clean, well-maintained, and provide everything a traveller needs for a good night’s rest. The staff are friendly, welcoming, and always ready to help.”

“We have stayed at this hotel a couple of times now with our 3 children and had a wonderful experience. Staff are friendly and very helpful and the family rooms are spacious and very comfortable. The staff have always gone above and beyond to try and grant our request to have a ground floor room to help us with pram access. We look forward to booking again soon x”

“Lovely clean hotel, very comfy beds. Staff really friendly especially Dominic on reception who was friendly, knowledgeable and went above and beyond in making our break very special. Great location for exploring Chester.”

“We enjoyed our time at Rowton Hall. The beautiful Georgian setting offers a genuine escape, and the experience was great. The spa facilities were very relaxing. Our room was nice—it was clean, spacious, and provided a comfortable base for our stay. A special mention must go to the staff; the hotel receptionist was lovely, helpful, and attentive throughout our visit, making us feel genuinely welcome.”

“Great little hotel room for a weekend in Chester. Everything was nice and clean. Only issue is I couldn’t connect my phone to the tv.”

“We got married at this gorgeous venue on the 1st of November and the entire day was perfection! Ryan made the planning process so easy and stress free and the staff on the day were incredible! Nothing was too much trouble everyone was so kind! Our rooms were lovely and clean and the food was delicious! Would highly recommend if you’re looking for a place to stay in Chester”

“Stayed here after an event in Chester. Affordable rooms, very comfy bed. I was slightly hungover do didn't fully take advantage of breakfast but it looked amazing. Car park right next to hotel was good value as well. Would be perfect for staying after the races.”

“Had an amazing time at the Oaklands this evening catching up with family members. The food was excellent and the staff were very helpful and polite. Olivia especially went above and beyond to make sure our array of dietary requirements were appropriately catered for! We had a great experience, thank you Oaklands!”

“I had a really good one night stay for business at the hotel. The room was comfy and warm, bathroom clean and well equipped as well as tea and coffee making facilities. Staff were brilliant throughout, thanks!”

“Brilliant clean and Tidy place . We enjoyed our stay ,very friendly host also.”

“Thank you Michelle We had a wonderful time not only in Liverpool but also at your place. I expected worse, but we got exactly what we needed. The hotel is located in a good location. Around there is a grocery store, takeaway, friendly pub, connection with a bus to the center 24 hours. I recommend 100%”

“As a business traveller I value a quiet location with an environment that helps me feel rested. The LeverHulme is exactly that. It is classy & packed with character. Don’t expect a gym, you have charming surroundings to explore. But DO expect unparalleled Art Deco features and lounges reminiscent of the 1920’s. The food and service is unmatched on the Wirral. Well done to all Mark and the Staff!”

“An older Travelodge, but still a very good one. Room was spacious, clean and comfortable. Check in staff friendly and helpful, even offered to help me carry my stuff upstairs as there was no lift. Had a great sleep and the shower was good. Free car park on site too”

“We were driving passing by to charge our car, and happen to walk in the reception found this bar. The young pretty waitress was so nice and helpful, we all love her smile. and the food was unexpectedly delicious, really delicious compared to the all ones we had in our trip. Highly recommend.”