Pet store in Stoke

“Brilliant service from all of the staff thanks again for your help”

“Sometimes it’s quite a pressure on the chemist as well as on customers due to urgency and demands, however the staff are always really helpful and work hard to keep everyone’s needs met as quickly as possible . Always been helpful and very professional and pleasant too”

“Always busy but staff are helpful and friendly”

“Brilliant pharmacy, efficiently dealt with my prescription. Much improved to what it used to be! Highly recommend.”

“Efficient pharmacy, hampered by no where to park”

“Much more affordable than buying pet medication from your vet. Really efficient and speedy service & they helped me out with a replacement urgent delivery when Royal Mail lost my order. Definitely recommend.”

“Stayed in room 2 and cannot fault the accommodation. Great shower and double bed plus single. Downstairs is closed for renovation which may be a good thing as there was no noise. Great price and no complaints. Would book again. Can't comment on service as all self check in but drinks and kettle provided as well as a decent sized TV on the wall.”

“Wonderful pharmacy with skilled, pleasant professionals who go the extra mile for patients. Plenty of stock in and a reminder service for prescriptions... absolutely brilliant!”

“Always get good service and advice. Staff really friendly.”

“For over 10 years I've used this pharmacy and I've never had any trouble, the staff are always polite to me. Repeat prescriptions take at least a week or more to be processed, you can often see big piles of prescriptions in boxes behind the counter, which shows how constantly busy it is and how hard the staff work. If I'm low on important medication they will do their best to get it sorted, and if that's not possible recommend where to go and who can help.”

“Amazing staff work so so hard and have to put up with abusive language and threatening behaviour from customers daily some even racist. Really seen the staff go above and beyond for customers ! Yes it's unfortunate when they close for lunch but everyone deserves a lunch and shouldn't receive abuse for a basic human right. Staff have NEVER served anyone I know or myself or family with any attitude but they won't take abuse from customers, which is very fair! Great staff not so great customers.”

“I ha e just moved my delivered prescriptions to here, and so far, things look good!”

“Love this Asda. Staff are always so helpful. Fruit and vegetables so fresh Lots of different meats to choose from The hot roast chicken is delicious I went to the checkout today and was served by a really lovely lady her name is Sue. She was so pleasant and we even had a brief chat about how often she uses her air fryer to cook lots of delicious meals. I said I must try this. As yet I haven’t used mine. Thank you Sue. For the advice. It was a pleasure to meet you today”

“I have my medication every month from here. I like the staff here because they are polite and always helpful so I asked my doctor to always send my prescription here. Every time I needed advice I was listened so thank you.”

“Delivery to them 19/11/24 was treated excellently from start to finish from all members of staff gatehouse/ goods in office and warehouse unloaders very quick turnaround and offered hot drinks/ toilets whilst they unloaded me keep up the good work...”

“Went in today as I was shopping at freeport, never used this pharmacy before. Had a script for my baby for two creams. The pharmacist was so lovely explained waiting for a delivery be anytime now. So I went did my shopping by times I came back it was complete. She saw me come in remembered me and gave me my prescription straight away with a smile amazing service.”

“Reordered my prescription Christmas Eve morning and received text saying ready for collection just after 5 pm .. Pharmacy staying open till 6 pm. Fantastic service .”

“Great all round service. Always extremely pleasant and very helpful.”

“I get a text when my prescription is ready usually a day or so after requesting. That is good service in my book. No complaints.”

“Absolutely fabulous customer service. Used commander collars for years.It stopped spraying. Sent it back. Lost my receipt They sent me a brand new collar after using it for 2 years Free of charge Meanwhile I brought another collar from well known shop.what a waste of £100 no comparison with Commander Definitely will use Doggie Solutions again”

“New to this pharmacy and they have looked after me very well. Very helpful and friendly. No probs.”

“Quick service lovely lady served me smiling and helpful”

“Called to ask for advice. I was put straight onto the pharmacist, absolutely fantastic. Put me at ease with reassurance and a genuine concern for my situation. Listened attentively and changed advice based on actually assessing me rather than just trying to fob me off like other pharmacies in the local area I had tried. Would really recommend!”

“Excellent service with very good staff. I don't know how anybody could rate them 1 star. It does get busy at times and this will reflect the time you wait however, staff are courteous and helpful throughout the process. Customers need to understand that like most services, Pharmacists are often strained for staffing etc. so waiting a few minutes is not bad customer service.”