Pet pharmacy in Cardiff

“Today I had a very bad start to the day. I had devastating news and was really upset. I went into boots just from being in tears and I needed a little touch up of my make up. Trying not to look so bad. I can only wear a certain brand of make up due to skin sensitivities and a young lady who works on the esstee lauder table was very understanding and helped me feel and look that little bit better. I didn't catch her name but whoever she was needs to be recognised for her sincere empathy and help. Thank you”

“I popped in and a lovely member of staff called Samantha was very welcoming and kind in helping me choose the right fragrance for me. Sam was extremely knowledgeable about different types of perfumes and went out of her way to help. Great experience :)”

“Come here every year for flu jabs, great service.”

“Such a lovely group of staff, always so friendly and helpful. I put an appointment request form through in the night about 1am and I got a call as soon as they opened this morning to book an appointment in today:)”

“We cant thank the team at Valley Vets enough for taking care of our boy and us, at a really difficult time. The team were so caring and compassionate, they treated our dog as their own. Forever grateful for how they acted in his last moments.”

“Shop here quite regularly, approx once a week. Today there was a problem with the fresh fruit fridges. A young man named George (Gorgeous George)was kind enough to go out to the warehouse and bring me the fruit I needed! First class service. Thank you young man.”

“Good shop, great deals. Can seem a bit dated fixture and fittings wise”

“This branch of Boots never fails to impress me. The customer care is exceptional. The product I was looking for was not on the shelf. I asked a young assistantt who advised me it was his first day. He immediately went to find a senior member of staff. Great first day young man, you were fab as was your collegue who was super helpful. Thank you both, great customer facing service”

“Cosy store in cosy location. Feels very friendly. However, it seems there's a slight problem with management. I picked up a tub of yoghurt and it spilled all over me.. it was open!! Also, in the big water section, there were no multi pack of normal water, only individual bottles.”

“I have been with Richard and Vale Vets for the last 10 years and I have had nothing but a great service throughout those years. More recently this past December my dog Lexi who is now 13 years old went in for a general check of health, but Richard discovered a mass growing in her stomach. It was not looking good for Lexi as she was an older dog. We didn't know how she was going to react to surgery, we didn't know whether or not she would survive the anesthetic and we did know how much of the mass had integrated into the rest of her body. We made the decision to go ahead with the surgery to give Lexi the best chance of surviving. Richard and his team went above and beyond to care for Lexi and I could never have asked for a greater group of people to care for her. Somehow Richard managed to remove a two kilogram mass from Lexi, Lexi only being 18 kilogram to start with. The surgery was successful and Lexi had come out of the anesthetic. We went in to the surgery to meet with Richard and to see Lexi for the first time, we were given all of the options where it was a 50/50 chance whether or not Lexi would survive the night and we made the decision that we would care for her at home regardless of the outcome, which we had the full support of Richard and his team and again I echo that they were amazing and went above and beyond their job and they there responsibilities. Richard didn't have to do this but he kept in touch with me. He was about to go on holiday with his family, but he kept in touch with me all the way through the night to make sure that Lexi was still going strong. Lexi made it through the night. Lexi was back at the surgery the next day to have a check up, watching her walk back into the building was one of the proudest things I've seen that old dog do. She was greeted with affection from everybody and by this time everybody had heard the story of Lexi and everyone was truly amazed that she had pulled through what was a horrific surgery. We are now three months on and Lexi is doing better than ever. She is running around with our kids, still thinking she is still a puppy. Lexi would not be here if it wasn't for Richard and the team at Barry Vale Vets. We could never thank you all enough.”

“Very helpful pharamacy team, sourcing medication from else with 24hours. Much apprechiated”

“I maybe the most disliked one there! However great service all round!”

“Clean and tidy, loads of parking, plenty of stock. Lots of other services like Amazon parcel return, rug doctor, McDonald's, fuel etc.”

“I phoned the pharmacy this morning in a bit of a panic as my GP surgery was out of appointments by 8:04. The pharmacist working, Waqar, was unbelievable. I had a few sensitive issues I was concerned about . He listened, had a tremendous about of empathy and addressed the concerns one by one. I left there more content than I have any other GP appointment. Thank you so much for your impeccable customer service. I am extremely grateful to you!”

“Huge thanks to the lady at the tills today who helped me find the correct creams and dressing for a facial Injury and didn't make me feel uncomfortable or anything! Made my life much easier :)”

“Always a good experience, very good quality fruit and vegetables, freshly made pizza, cooked chicken, in store bakery,plenty of parking”

“Fab Asda, huge amount of self scans so queuing isn't usually a problem, other than that it is your typical Asda, there is tons of parking althoigh there have been struggles to find a space before. Staff are helpful when needed, I have nothing bad to say, overall great Asda”

“Asda offer such a great choice of things at such competitive prices! I have bought toys, clothes food, footwear, things for the home, gifts... Every single experience has been a good one - I will use asda leckwitch again and again.”

“I went to the pill store yesterday, go through the till I want to use my reward points wasn’t sure how to use them so the lady on the till called some young girl over. She was very rude and didn’t have a clue. I just walked away and left me stood there so they called a lady call Janet. I can’t believe how helpful she was a polite, amazing lady I told a young girl she needs to take a leaf out of this ladies book you You might learn something thank you Janet again for being so helpful”

“I had the privilege of being assisted by a friendly and kind young gentleman, whom I believe is named Hashnim. Despite looking busy, he took the time to help me find the product I was searching for. He even squatted down to check thoroughly. This young man is truly amazing—his exceptional customer service shines even in a high-pressure environment. Merry Christmas to you and your family! Keep up the great work!”

“Excellent friendly staff nothing is too much trouble”

“This pharmacy has always been very obliging. They have done their best to assist me with the needs of my elderly parents and have always been very courteous and helpful whenever i have had queries. Recently, my mother hadn't received her blister pack on time, and when I informed the pharmacy staff, they took it to her home personally that afternoon. I can not thank them enough. Would highly recommend.”