City hotel in York

“We have so enjoyed our visit to York it’s been made extra special by staying here at The Serenity Inn the City, it’s the most gorgeous Apartment, beautiful decorated, a home away from home, everything you need is a here for you, perfectly located for visiting York an easy walk to the City, no car required and if you do have a car, a car park is available for you Highly recommend staying here Loved it Thanks Jo , a special place to stay”

“I cannot fault this accommodation it was just perfect for my 70th birthday family celebration. The rooms were so lovely and clean and it felt like it was home from home. The family particularly enjoyed the pool table. The location was also perfect it was close to shops and places to eat and it was a 4 min walk along the castle wall into the centre of York. I would definitely recommend this accommodation. The hosts were very accommodating as well and nothing was too much trouble. Hopefully we will be going back there again in the near future.”

“We cannot recommend this B&B enough. Simon's porridge and full English breakfasts were wonderful, with homemade bread readily available. Our room room was clean and beyond comfortable. To name a few amenities, there were heated towel racks, robes, and locally-made, excellent mattresses. Both host and hostess went above and beyond to help us navigate a few unexpected circumstances by connecting us with local resources. We will be returning if we can!!!”

“Sunday lunch with family. Great place in an unusual setting. Food was excellent and so was the service. Definitely worth a visit”

“Excellent location with parking. The room was very stylish ,clean and comfortable. The best thing was the healthy breakfast which made us feel rejuvenated. Little bit of everything and they bring it to your bed!!! You have tea and coffee in the room and everything is organic. Highly recommend this hotel. Awesome!”

“I have used Martin & Co's fully managed letting service for the past 6 years for my property in York and would not consider going with anyone else. Jo, Angela and team have always provided exceptional service, whether that's re-letting the property, responding rapidly to maintenance issues or just providing helpful advice whenever I've required it. Would definitely recommend.”

“Me and my partner had the most gorgeous stay! Jo was helpful with regards to booking directly through them and made the whole process smooth. Lydia checked in with us on the day as well. The apartment was spotless and had lots of amenities which made our stay very comfortable. We stayed in the Livingstone street apartment and it was perfect for getting into central whilst having peace in the evenings.”

“We had an absolutely wonderful stay at No.1 Guest House in York. We mentioned we were visiting for my partner’s birthday, and to our surprise they double upgraded us—such a thoughtful touch that immediately set the tone for a special weekend. The room we were given was beautiful, spotlessly clean, and lovely and spacious, with all the details that make a stay feel genuinely luxurious. We’d previously stayed at No.15 in Bath and loved it, which is exactly why we decided to try No.1 in York. It absolutely lived up to the reputation—warm service, gorgeous surroundings, and that same signature charm that makes you feel instantly at home. A truly memorable stay from start to finish. Highly recommended, and we can’t wait to return!”

“My sister and I really enjoyed our one night stay at the Hedley House Hotel. The reception staff were friendly and very helpful with directions around York and to the Barbican (where we were attending a concert). The hotel was very comfortable, clean and tidy. Our twin room was lovely. And it was only a short walk to the train station which we discovered on our way back (a shortcut shown to us by one of Hedley House team!). We would highly recommend this hotel.”

“We stayed at St. George's guesthouse for 2 nights and thoroughly enjoyed our time. The room was nicely furnished, the bed was comfortable and the bathroom was clean and modern. The host was very helpful and approachable, and there was plenty of on-site parking available. The guesthouse is a straight 30-minute walk to the city centre, so an ideal place for visitors to York who want a quiet place to stay. We will be sure to visit this guesthouse again.”

“Just got back from a wonderful trip to york, the market, and Christmas lights werea joy. The naburn lock caravan site was fabulous, great staff very very helpful ( special thanks to Kevin for all his help) The amenities so so good, first time I've not used our caravan shower so I could enjoy the large brand new shower suite ;) Love adult only quiet site, with large pitches. Will go again xx”

“Beautiful hotel, very close to train station and a short walk from the main shopping area of York. We had a lovely visit, and most of the staff were very courteous, welcoming and friendly. The room was well presented and we had a very comfortable bed. It is a higher priced hotel and you could see the attention to detail and little touches that made it special. We were slightly disappointed that we didn't receive the same warm level of greeting as other guests. It was a stay we'd saved for and had looked forward to very much. It was obvious they had regulars, which is fantastic and means the hotel gets it right as a general rule. But it would have been nice if we'd had a little conversation with the check-in member. The couple being checked in next to us were being asked very general questions like where they'd travelled from, creating a little conversation, but we didn't get the same; just a hello and asked about what card we wanted to put on file for incidentals and then silence. I did attempt to make a little polite conversation with the receptionist but it was clear that they were not interested. It made us feel a little awkward. Asking simple customer service questions makes guests feel welcome and at ease, which we didn't experience at that point. On checking out it was better; we were asked if we'd enjoyed our visit to York, where we were going back to, etc. It made us feel more welcome, even though we were checking out. All in all though, our check in experience hasn't put us off booking in again at some point. Chances are it was an exception to their usual level of service.”

“Great staff, everyone was friendly and helpful. Easy valet service for offsite parking. Full English breakfast hot and tasty. Room was comfortable, water hot and powerful enough, we had a great view of the Minster, don’t book a room on that side of the hote if you need it to be quiet to be able to sleep. Busy street outside and single glazed windows meant it was noisy. Would stay here again!”

“Quirky and fun! The decor is all kinds of classic English history with a hearty splash of irreverence, split across a couple buildings that feel like homes rather than a hotel. The room itself was small, but that suited me perfectly — great for a solo traveller. Only thing to note is I’m somewhat tall for a woman and on that bed I just about could touch my toes to the window sill while my head was by the headboard. I thought it was quite fun but taller people might want to take note. Everything was neat and clean, and the bed was comfortable. The walls are a little thin, like in any old house, so you can hear some bustling in the morning, but I personally found that endearing. The staff were very kind and friendly, and even introduced me to the hotel cat, Teddy! The location is great, just a 10-15 minute walk to the centre of town. I come through York frequently so I can say with certainty and delight that I’ll be staying here again! Thanks again to the staff for a lovely experience.”

“We had a lovely few days in York staying at Reubens Court. The apartment was a great space for a few nights and had everything we needed. ♥️ The kitchen, sitting space was adequate for 2people and included lots of crockery, cutlery etc, even a washer dryer. I definitely recommend this location for anyone needing more than 1 or 2 nights.”

“What an amazing place to stay, rooms are to a very high standard as train carriages quirky and amazing. Staff are very friendly and the service is second to none. The food here is absolutely amazing, me and my wife had an amazing stay would recommend and we will be back.”

“We stayed one night and it was such a peaceful place — amazing views of the Minster. The staff were kind and helped us find good vegan breakfast spots”

“Home from home and will be back! Lovely, friendly, helpful, genuine staff that work hard and are a credit to The Minster. Rooms clean and more than sufficient. Very happy with the bed and had an excellent sleep! Breakfast plentiful with prompt and friendly service. The location is a 10 min walk from train station and 5 min walk to the Shambles. Loved it!”

“I had a wonderful stay at Roomzzz Hotel York! This was the first hotel me and my boyfriend stayed at, and it will always be our favourite . The rooms were spacious, modern, and impeccably clean, making it a perfect home away from home. The staff were incredibly friendly and went out of their way to ensure I had everything I needed. We missed breakfast in the morning and the lady at reception made sure we got our breakfast. The location was great—close to key attractions but still peaceful and quiet. I especially appreciated the thoughtful little touches that made the stay extra comfortable. I highly recommend Roomzzz to anyone visiting York we will be visiting again!”

“Location - great, 10 mins walk to York. Staff - friendly and super efficient, a pleasure to see a team working so well on a very busy breakfast shift - much better than many large corporate chain hotels we have stayed in. Breakfast - decent breakfast with a good range of options. Room - good size, very clean and warm. Parking - very reasonable price for parking in York. Stay again - definitely. Value - very good. Recommend - absolutely. Overall - spot on, far better than many places we've stayed in.”

“Loved staying here! Really nice cosy common spaces and very well stocked kitchen, and the staff were all lovely. Also really enjoyed the history walking tour with Erica! Will definitely be back.”

“Had a lovely few days at this hotel. It was our first stay here. Very clean room. Great staff. Lovely food and drinks. Will definitely return.”

“We had our small post wedding celebration here in The Courtyard. We stayed the night before and the evening of our wedding. The entire staff, from Event management as my first contact, to reception staff and the breakfast greeting was superb. However, a very special mention must go to Yontshi, who made sure we enjoyed our tasting menu the night before and took charge of our reception on the Saturday. She made us feel like we were the most important people in her world. Thank you Mr & Mrs Miles Walker”

“Leanne who works there is an lifesaving angel. We had a last minute let down from a landlord but she managed to source another property for us within 2 days. Had it not been for her efforts, we would have had to pay for an airbnb and whatnot. 100% recommended as first choice!”

“We purchased a YO1 Middleton's afternoon tea voucher for four people. The tea was excellent, the gentleman who served us was friendly, professional and welcoming even though he was busy, it was much appreciated. The finger sandwhiches were fresh and tasty, ham and lettuce, cheese and pickle and salmon and cream cheese. The fruit scones were warm and tasty, especially when the jam and cream were added. The selection of cakes was great, macaroons, brownies and other cakes. A very nice experience as a couple or when shared with friends. Many thanks to our host/waiter for making us feel valued customers.”

“I had a great stay at this modern and stylish hotel. My double room was well equipped with a Nespresso machine (with four pods), plenty of coffee sachets, and a good selection of teas. The bed and pillows were extremely comfortable, and I loved the clever touch of the TV hidden behind a sliding piece of artwork. The large windows let in loads of natural light, and the room controls made it easy to adjust the temperature and fan settings. The shower was another highlight — a spacious, low-level shower enclosure with both a rainfall and handheld shower. Water pressure and temperature were excellent. The separate sink and worktop merged just to the side of the bed area was a nice feature. Breakfast was stacked full of self serve continental options as well as orderabke cooked options including a full English, priced at £25 for adults, but it was included with my stay, which made it great value — and it was absolutely delicious. All the staff were friendly and very helpful throughout my stay. The hotel overall is clean, bright, and modern, with a welcoming bar area that’s perfect for relaxing. A great stay”

“This is our own experience with this business, and we know different clients will have different experiences — but we always leave reviews based on the service we received when we ordered or visited. Review for: Moxy York – Black Horse Lane, York First Impressions
Moxy York immediately stood out with its fun, urban, and modern vibe. The downstairs area is full of character, decorated with eye-catching urban art, hanging pod chairs, plenty of selfie spots, and even a photobooth complete with dress-up hats and caps. The luggage carts by the entrance were incredibly helpful when we arrived with multiple suitcases. The overall first impression was stylish, energetic, and welcoming. Cleanliness & Safety Concerns
The hotel was clean throughout — from the reception area to the lifts and guest rooms. The lifts are secure and won’t operate until you scan your room key, which we appreciated as an added safety feature. CCTV inside the lifts added an extra layer of reassurance. The bathrooms, both in the public areas and our room, were spotless, and the baby-changing facilities downstairs were spacious with a wide sliding door that easily accommodates a pram. Food Quality
Breakfast was excellent, with plenty of hot and cold options, good coffee, cereals, pastries, fresh fruit, and a variety of juices. Gluten-free options were clearly available, and we loved the sign that mentioned vegetarian sausages cooked to order—just ask a staff member. Everything was well stocked and fresh. The bar also served well-priced soft drinks, and we appreciated the free pints of cold ice water when requested. Ambience & Surroundings
The ambience at Moxy York is playful and modern, with thoughtful design details such as bright pink filler used deliberately to highlight cracks in the concrete floor—turning something ordinary into part of the décor. There’s a beer garden, a pool table, books, board games, magazines like Empire, and even a free retro Street Fighter arcade machine. Everywhere you look, there’s something creative or fun. The hotel feels lively yet relaxing, perfect for groups, couples, families, and students alike. Service & Atmosphere
Every member of staff we interacted with was polite, friendly, and eager to help. The front-desk team created such a welcoming environment. We loved the gesture of a free cocktail or mocktail each on arrival. They even had special offers like a 20% student discount and a free mimosa for graduates on the day we visited. Dog owners will appreciate the custom stand at reception with water bowls for both large and small dogs. Small touches like free cucumber water at the bar and umbrellas available to rent added to the sense that Moxy pays attention to guest comfort. Facilities
The hotel offers lots of thoughtful amenities: A well-equipped workout room directly opposite the lifts Fast, clean lifts with fun selfie-style Instagram templates inside Monthly event notices and clear signposting throughout the hotel A first-floor ironing room accessible with your room key Modern, comfortable guest rooms with sensor lights under the bed (perfect for late-night bathroom trips), air conditioning, USB ports, a European plug socket, a wing-backed chair, a kettle with tea/coffee and Biscoff biscuits, and secure locking feature. Bathroom amenities including shampoo, conditioner, hand wash, and body wash The room was quiet with no banging or noise from other floors, leading to a very peaceful night’s sleep — something not all hotels manage successfully. Although there is no on-site car park, there is a Q-Park nearby and several other parking options within walking distance via parking apps. Signing up for Marriott Bonvoy is worthwhile too, as it makes Wi-Fi sign-in quicker and lets you collect points. Overall
We wouldn’t hesitate to recommend this hotel and look forward to staying at The Moxy in York again on our next visit. I hope this honest review helps others make an informed decision.”

“I’d say this is one of the best lunch deals ever. With £8 you get a Chicken & Bacon Avocado Sandwich, complete with fries and salad, and a cup of coffee. They tasted good too! The place was cozy and nice. I came in on a Thursday afternoon (the lunch deal starts from 12 to 4) and it was super crowded. People coming in from 12.30 onwards had a hard time finding seats. I would definitely recommend this place whether for lunch or for a drink.”

“Hays Travel Clifton Moor. So easy to book your holiday. Friendly staff who go out of there way to get the best deal for you. They spend time with you to get you to where you want to go,nothing is too much trouble for them. You can book with confidence known that they look after you from start to finish. Thank you to Philip and colleagues for all your help.”

“Jake and Chloe have made the experience of living at Piccadilly Residence an absolute delight! They are always happy to help with any issues you might have, especially when you first move in, such as setting up bills, reporting any faults with the flat and even issues with student loans. They go out of their way to greet you cheerily whenever you walk in and make sure to notify you of any parcels you have available without fail. My partner and I are so thankful to have them around!”