The 30 Best Pet hotel in Birmingham

“Just a thank you to Kelly ( i think- blonde hair). She was so accommodating and went out her to makesure i was comfortable. I also lost my bag and she bought it to my room. Thank you Kelly. I couldnt personally thank you but hope the company appreciates the level of service you provide. You an asset to them.”

“The hotel (1.9.22) was absolutely fine but the 5 stars relates to the two staff having to deal with the reception, bar and restaurant in the evening. They were short of drink at the bar and food in the restaurant but the staff couldn’t be more helpful, offering a free dinner due to a wait. Well done”

“Had an overnight here on Thursday on way back to our depot. Staff welcoming and friendly easy booking in. Room clean and very comfortable. Company booked room including a meal deal. Which you will see from the photos were lovely and fresh and cooked to perfection. Slept well and arrived at the restaurant for breakfast to an excellent choice and again pleasant welcoming staff. Well done all, would recommened and stay here again!”

“Staff are lovely, so helpful and friendly in fact they are probably the best members of staff we have encountered in all the premier inn hotels so far. Food was lovely and the cocktails went down a treat. The room is clean and smelt fresh. A huge thankyou and well done Tia , Charmaine and Lorna your customer service skills are spot on .”

“I stayed at The Birmingham Hotel for 1 week and the service was exceptional, the staff and housekeeping were super helpful and catered to all my needs. By far the BEST staff compared to any other hotel I have ever stayed at. My room was very spacious, clean and very well furnished.”

“l stayed at B&B Hotel whilst on business in the City, and from the moment l arrived there was such a great welcome, staff were all so friendly and kind, room was great, bed incredibly comfortable best nights sleep in hotel for a long time. We ate in restaurant on site and food was delicious, well presented and generous portions. Breakfast next morning also well presented and lovely and fresh with so many options. On my departure l had an issue with my car, whilst waiting for breakdown service, l was looked after with a coffee and kindness. A lovely find, with incredible staff who absolutely go out of their way to make your stay comfortable and enjoyable. Highly recommend.”

“Excellent food in the venue. Nice pub too - clean and friendly / respectable atmosphere. Will come again, especially for the food! Good selection of beers. Very impressive history with pictures of car racing in black and white outside the pub!”

“The hotel was in a great location, close to restaurants and bars when we came up to see friends. Room was well cleaned and tidy, no faults or issues. Reception staff and team were very polite, helpful and accommodating. We will definitely stay here again next time we come up.”

“if not to be fussy over slightly outdated building like windows and other minor things. i found this place very clean and convenient. i drove so free parking and good location was great. good breakfast, excellent coffee, friendly staff, clean laundry and rooms. great value for the price considering surrounding offers”

“Stayed here for a long weekend and thoroughly enjoyed the stay, the reception staff were fantastic especially Lauren, she was next level when dealing with a complication when we tried to book in. I would definitely recommend and we will come back.”

“Had a fantastic stay. Rooms where big and clean. I had orginally booked 2 bed ap but was contacted that it was split which worked out better as we got 2 big apartments. Great location and the receptionist Christina was lovely help us out massivley as it wss our first time in Birmingham .”

“One night family stay after a trip to cadburys world. Great base with clean and comfortable room. The staff here are so friendly and very accommodating. Evening meal and breakfast was great.”

“I'm really glad I stayed here; my room was comfortable. The staff was kind and friendly. The accent in Birmingham turned out a bit strong for me, so they even helped me with calling the taxi to the airport. I'm extremely grateful for that!”

“Might be a bit biased as they saved me and my friends just before midnight from not having any where to sleep for the night. The room was just what we needed comfortable beds, clean and well presented. I couldn't ask any more from the staff who helped us quickly and without delays. Location is a perfect close to a 15 min drive to the centre of Birmingham, and the on-site parking really helped.”

“⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Harby I recently stayed at the Village Hotel in Dudley and received outstanding service from Harby. She was professional, friendly, and genuinely attentive throughout my visit. Her positive attitude and willingness to help made a real difference to my stay. Harby went above and beyond, and it’s clear she takes great pride in her work. She’s a real credit to the hotel, and her excellent service deserves recognition. Highly recommended — thank you, Harby!”

“We are a big family and didn’t want to have room cars apart so they ensured we had interconnecting rooms, upon arriving at the hotel the receptionist jack was lovely he made conversation straight away and made us feel so welcome, he went above and beyond with things we needed help with such as the cot he never made it feel like any thing was a problem! The rooms were very clean and big. And our children were happy they could see the animals from the window. Staff and other guests were lovely at the bar too. You will be seeing us again very soon”

“Val was absolutely amazing and so kind. Despite us getting here 5 minutes before the carvery closed, she was so accommodating and made sure we got food and drinks. The lady serving the carvery, Jane, was also so kind and welcoming.”

“I stayed here twice for work. I must say it was an amazing experience. The staff was friendly and the place was clean. Excellent place to stay if you are away from home on a business trip.”

“Came for a salsa night and regularly stay here in JQ. Booked the mixed but since it was all men, I asked to move and they were happy to accommodate me. All female dorm peaceful and beds very comfy with charging point and lights in every space. Thank you!”

“Good staff and good breakfast Excellent location and even a better service by the staff. VINEETH and his colleague on reception were excellent. Also the BREAKFAST was really good. The rooms are a bit old here, especially the bath tub. We found hair lying in the bath not cleaned and also wrappers on the room floor. But the best part is when we contacted the reception to inform about this an immediate action was taken and we were given a room change with a free upgrade. I think the 5 stars in the review is for the hospitality by the receptionist which made the stay comfortable and relaxing.”

“It was a lovely place to stay at. The room was very well priced & the room was actually a very good sized room. It could have done with a little more update to be honest but I didn’t complain. The sofa bed needed a little cleaning on the top. Parking for £4 was fine overnight, it was safe, secure and convenient. The free breakfast was brilliant. A huge variety of foods to choose from, cereals, beans on toast, eggs, croissants, fruits, even vegetarian sausage on request! Plenty of coffee, water & apple juice. Overall great stay & staff didn’t need to do much at all. Easy to find on the main road just keep a look out on left ! I would highly recommend.”

“I first went to this hotel to use its leisure facilities, as I'm due to invest in a membership. I was greeted by Chris, who was so helpful, as were all of the other members. This place is a little oasis of lovely people, decent facilities, and a really welcoming feeling. The gym is well equipped, clean and well maintained, the pool is a perfect temperature, as are the steam and sauna. The staff, Chris, Gareth and Lisa, are a credit to this establishment. Then on the 5.10.2025, I decided to book a room for my Sons Birthday sleepover, on arrival, I was warmly welcomed by Kadrija, at reception, this wonderful lady, made the whole check in process, so straightforward. This was my first time using this hotel for an overnight stay. When I informed Kadrija, that it was my Sons Birthday, this lady went above and beyond to assist and ensure we had a fantastic stay. I booked my Son and his guests, a three course evening meal, the selection as well as the quality of food and ingredients, were impressive. The hotel suite was clean, spacious and it really did exceed our expectations, the bed, wow, I mean, it was like sleeping in the clouds. At breakfast, the server Ellesse, was soo attentive. I would highly recommend this beautiful establishment, the staff, really were what made our stay soo pleasurable.”

“There’s much to be said about this stay, but I will try and keep it short. This is not the first time we’re staying here, and it’s become our preferred hotel, when we visit annually, all the way from Wales. It’s warm, nicely decorated and comfortable. Today however, the reception greeting was quite icy. We were 1/2 hour early for check-in, and the reception lady refused to consider early check in to avoid the crowds creating a bottleneck at 14:00. There’s something to be said about efficiency in process execution. If you allow early check in even if the room is still being prepared, keep the access card aside for collection at the appropriate time, avoiding queues and bottlenecks - basic Lean Six Sigma principles, leaving staff less stressed as well. On the other hand, what fabulous service from the catering staff, Joel and Ina!! I got what I ordered, a tasty steak and chips with mushroom sauce to die for, cooked to perfection! I was absolutely satisfied when I took my last bite, enjoying every mouth full. Ina even offered a steak knife without having to be asked, now that’s proactive thinking, much appreciated! And thanks to Joel for prepping the food, it was like tasting food from home, making me nostalgic. You guys make a mean team, thank you once again for excellent customer service xx”

“We had our Christmas party here and it was without a doubt the best that we have experienced. The food was exceptional and plentiful. There was no waiting between courses. I would highy recommend the Beef and the cheesecake !! The staff were friendly and the music was great.”

“Great apartments in a great central location. Free parking comes with them. The directions to the apartment and parking could do with having more clarity.”

“When I arrived last Sunday to stay just one night I was tired and just looking for a meal and a sleep. Catarina and a young black woman whose name I didn't get were on the desk and I was checked in quickly and efficiently. The room was very clean and the only thing that worried me somewhat was an adjoining door between my room and my neighbours. When I returned from my dinner the guests next door had also arrived and the noise they were causing was intolerable. Expecting a battle with reception and fully prepared to check out and move hotel I spoke to Catarina. Within seconds she moved me to another floor and a much better room. I was so grateful! There was no expectation that I had to justify my request and no unnecessary attempt to suggest I was being unreasonable. It just got sorted. I slept well and in the morning had the breakfast which was very nice. Our host was Raja(u?) - a really cheerful friendly guy especially at 7am! The three main staff members I met and interacted with are a credit to your hotel. I hope that you recognise this.”

“Stayed while away fishing, using points I'd accrued through the IHG loyalty program. They've stopped giving points (or forgot) for the free night stays and also stopped the free drinks voucher at this hotel. A money saving venture no doubt. However, room fine and bed comfy. Clean sheets and bathroom. No complaints. Good breakfast in the morning (free!!) with everything you may want or need. Handy place and shall use again no doubt.”

“Had my 21st birthday on their hall. Best hall ever had! Staff was very friendly and active. Lights in the hall were amazing and their table preparations were amazing! All the guests were amazed from the richness that the hall was giving out. Planning to book the hall again for future events! Toilets are clean and pretty too, disco lights were perfect, there’s a bar to the hall which made easy for guests to get any drinks. Beautiful! Would Recommend it to anyone!”

“An Exceptional Venue for the My Name Is Climate Film Festival 2025: As organizers of the My Name Is Climate Film Festival 2025, we had the distinct pleasure of hosting our two-day event at The Plough & Harrow Hotel, and we couldn't be more delighted with the experience. From the moment we began planning, the staff and owner were incredibly friendly, accommodating, and genuinely supportive, making the entire process seamless and stress-free. Their warmth and professionalism created an atmosphere that was not just welcoming, but truly felt like a collaborative partnership. The hotel itself offers a wonderful mix of art and culture, providing the perfect backdrop for our film festival. The ambiance was ideal for both our screenings and the engaging discussions and networking sessions that followed. It truly enhanced the overall experience for our filmmakers, partners, and attendees alike. Our visitors, who came from all parts of the UK and Europe, loved every aspect of the venue and couldn't stop taking pictures around! We are thoroughly impressed with every aspect of our time at The Plough & Harrow Hotel. We wholeheartedly recommend it as an outstanding venue for events, and we very much look forward to hosting our future events here. Thank you to the entire team at The Plough & Harrow Hotel for helping us make the My Name Is Climate Film Festival 2025 a resounding success!”