Pet hotel in Birmingham

“Had a fantastic stay. Rooms where big and clean. I had orginally booked 2 bed ap but was contacted that it was split which worked out better as we got 2 big apartments. Great location and the receptionist Christina was lovely help us out massivley as it wss our first time in Birmingham .”

“Might be a bit biased as they saved me and my friends just before midnight from not having any where to sleep for the night. The room was just what we needed comfortable beds, clean and well presented. I couldn't ask any more from the staff who helped us quickly and without delays. Location is a perfect close to a 15 min drive to the centre of Birmingham, and the on-site parking really helped.”

“Absolutely amazing stay! After a terrible experience at another hotel, coming here was a complete relief. The room was spotless, modern, and super comfortable, everything perfectly clean and well looked after. A huge thank you to Mini at reception — she was incredibly kind, professional, and welcoming. After such a rough start to my trip, she truly turned things around and made me feel at home. The whole hotel is calm, clean, and well organized — I finally managed to rest properly! I’ll definitely come back and recommend this place to anyone looking for a comfortable and genuinely pleasant stay.”

“Just a thank you to Kelly ( i think- blonde hair). She was so accommodating and went out her to makesure i was comfortable. I also lost my bag and she bought it to my room. Thank you Kelly. I couldnt personally thank you but hope the company appreciates the level of service you provide. You an asset to them.”

“Staff are lovely, so helpful and friendly in fact they are probably the best members of staff we have encountered in all the premier inn hotels so far. Food was lovely and the cocktails went down a treat. The room is clean and smelt fresh. A huge thankyou and well done Tia , Charmaine and Lorna your customer service skills are spot on .”

“The hotel was in a great location, close to restaurants and bars when we came up to see friends. Room was well cleaned and tidy, no faults or issues. Reception staff and team were very polite, helpful and accommodating. We will definitely stay here again next time we come up.”

“One night family stay after a trip to cadburys world. Great base with clean and comfortable room. The staff here are so friendly and very accommodating. Evening meal and breakfast was great.”

“I'm really glad I stayed here; my room was comfortable. The staff was kind and friendly. The accent in Birmingham turned out a bit strong for me, so they even helped me with calling the taxi to the airport. I'm extremely grateful for that!”

“Val was absolutely amazing and so kind. Despite us getting here 5 minutes before the carvery closed, she was so accommodating and made sure we got food and drinks. The lady serving the carvery, Jane, was also so kind and welcoming.”

“Just back from a birthday afternoon tea with my friends. A wonderful tea with great selection of sandwiches and cakes. They even made some bespoke sandwiches for us. The staff are friendly attentive and helpful. The table was decorated and both birthday girls had a gift. Big thanks to Julette who looked after us so well. What a lovely lady and an asset to Novotel. Excellent service and a lovely way to spend the afternoon.”

“l stayed at B&B Hotel whilst on business in the City, and from the moment l arrived there was such a great welcome, staff were all so friendly and kind, room was great, bed incredibly comfortable best nights sleep in hotel for a long time. We ate in restaurant on site and food was delicious, well presented and generous portions. Breakfast next morning also well presented and lovely and fresh with so many options. On my departure l had an issue with my car, whilst waiting for breakdown service, l was looked after with a coffee and kindness. A lovely find, with incredible staff who absolutely go out of their way to make your stay comfortable and enjoyable. Highly recommend.”

“Had our wedding here on 23rd August, the staff were amazing! Especially Sara! The venue looked awesomely setup, the grounds outside were great with so much space for our guests. The staff worked very hard and we were made to feel very welcomed and had all the help in the world. Rooms were nice, clean and in peaceful surroundings. The breakfast is a must!!!! Thankyou to everyone at the venue for an amazing experience!”

“Had an overnight here on Thursday on way back to our depot. Staff welcoming and friendly easy booking in. Room clean and very comfortable. Company booked room including a meal deal. Which you will see from the photos were lovely and fresh and cooked to perfection. Slept well and arrived at the restaurant for breakfast to an excellent choice and again pleasant welcoming staff. Well done all, would recommened and stay here again!”

“⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Harby I recently stayed at the Village Hotel in Dudley and received outstanding service from Harby. She was professional, friendly, and genuinely attentive throughout my visit. Her positive attitude and willingness to help made a real difference to my stay. Harby went above and beyond, and it’s clear she takes great pride in her work. She’s a real credit to the hotel, and her excellent service deserves recognition. Highly recommended — thank you, Harby!”

“The hotel (1.9.22) was absolutely fine but the 5 stars relates to the two staff having to deal with the reception, bar and restaurant in the evening. They were short of drink at the bar and food in the restaurant but the staff couldn’t be more helpful, offering a free dinner due to a wait. Well done”

“Stayed here for a long weekend and thoroughly enjoyed the stay, the reception staff were fantastic especially Lauren, she was next level when dealing with a complication when we tried to book in. I would definitely recommend and we will come back.”

“if not to be fussy over slightly outdated building like windows and other minor things. i found this place very clean and convenient. i drove so free parking and good location was great. good breakfast, excellent coffee, friendly staff, clean laundry and rooms. great value for the price considering surrounding offers”

“We are a big family and didn’t want to have room cars apart so they ensured we had interconnecting rooms, upon arriving at the hotel the receptionist jack was lovely he made conversation straight away and made us feel so welcome, he went above and beyond with things we needed help with such as the cot he never made it feel like any thing was a problem! The rooms were very clean and big. And our children were happy they could see the animals from the window. Staff and other guests were lovely at the bar too. You will be seeing us again very soon”

“Excellent food in the venue. Nice pub too - clean and friendly / respectable atmosphere. Will come again, especially for the food! Good selection of beers. Very impressive history with pictures of car racing in black and white outside the pub!”

“I stayed here twice for work. I must say it was an amazing experience. The staff was friendly and the place was clean. Excellent place to stay if you are away from home on a business trip.”

“Good staff and good breakfast Excellent location and even a better service by the staff. VINEETH and his colleague on reception were excellent. Also the BREAKFAST was really good. The rooms are a bit old here, especially the bath tub. We found hair lying in the bath not cleaned and also wrappers on the room floor. But the best part is when we contacted the reception to inform about this an immediate action was taken and we were given a room change with a free upgrade. I think the 5 stars in the review is for the hospitality by the receptionist which made the stay comfortable and relaxing.”

“It was a lovely place to stay at. The room was very well priced & the room was actually a very good sized room. It could have done with a little more update to be honest but I didn’t complain. The sofa bed needed a little cleaning on the top. Parking for £4 was fine overnight, it was safe, secure and convenient. The free breakfast was brilliant. A huge variety of foods to choose from, cereals, beans on toast, eggs, croissants, fruits, even vegetarian sausage on request! Plenty of coffee, water & apple juice. Overall great stay & staff didn’t need to do much at all. Easy to find on the main road just keep a look out on left ! I would highly recommend.”

“I first went to this hotel to use its leisure facilities, as I'm due to invest in a membership. I was greeted by Chris, who was so helpful, as were all of the other members. This place is a little oasis of lovely people, decent facilities, and a really welcoming feeling. The gym is well equipped, clean and well maintained, the pool is a perfect temperature, as are the steam and sauna. The staff, Chris, Gareth and Lisa, are a credit to this establishment. Then on the 5.10.2025, I decided to book a room for my Sons Birthday sleepover, on arrival, I was warmly welcomed by Kadrija, at reception, this wonderful lady, made the whole check in process, so straightforward. This was my first time using this hotel for an overnight stay. When I informed Kadrija, that it was my Sons Birthday, this lady went above and beyond to assist and ensure we had a fantastic stay. I booked my Son and his guests, a three course evening meal, the selection as well as the quality of food and ingredients, were impressive. The hotel suite was clean, spacious and it really did exceed our expectations, the bed, wow, I mean, it was like sleeping in the clouds. At breakfast, the server Ellesse, was soo attentive. I would highly recommend this beautiful establishment, the staff, really were what made our stay soo pleasurable.”

“We had our Christmas party here and it was without a doubt the best that we have experienced. The food was exceptional and plentiful. There was no waiting between courses. I would highy recommend the Beef and the cheesecake !! The staff were friendly and the music was great.”

“Stayed while away fishing, using points I'd accrued through the IHG loyalty program. They've stopped giving points (or forgot) for the free night stays and also stopped the free drinks voucher at this hotel. A money saving venture no doubt. However, room fine and bed comfy. Clean sheets and bathroom. No complaints. Good breakfast in the morning (free!!) with everything you may want or need. Handy place and shall use again no doubt.”

“Went on a christmas work do on Friday 28th. Paid just under £60 pp.. absolute bargain. Nice 3 course meal, drink on table plentiful.and free bar. Branded drinks too ...gordons pink Gin.. waitressing staff and bar staff very good and friendly.. had brilliant night. DJ wasnt the best he catered more for the younger audience despite being asked for 70s and motown”