Pharmacy in Birmingham

“I honestly couldn't recommend Fivelands Moseley more highly! My dog Bowie is a "frequent flyer" at the surgery and we really are treated like family. Bowie loves his visits to the vets as he gets loads of fuss from all the staff. The care he receives is second to none and this is very much prioritised over profit. When Bowie lost an eye 18 months ago, I was touched to learn that the costs for eye pressure tests were dramatically reduced so that these became an affordable standard part of an eye exam. Bowie now has his eye pressure checked during every appointment, and I'm sure this lowered cost has supported the eye care of many other dogs too. Bowie has also had two expert surgeries at Fivelands, which were very successful and life-changing for him (especially his BOAS surgery). We're so grateful to live so close to such a great surgery - we wouldn't go anywhere else (even if we move!)”

“Staff are always welcoming and helpful. The birds/guinea pigs/bunnies generally seem happy (and cute) and well provided for. Good selection of products (better quality hay) and a generous loyalty card thingy. Been going for years and will continue to - I bought my bunny here in 2018 (not pictured!) Parking near the test centre can be a pain but not the fault of the pet center of course.”

“My dog Dede has been under the oncology team from January 25 to November 25, we have had weekly chemotherapy appointments and a three night stay in the hospital ward. I want to add that my dog is very well behaved and I am very particular with how she is treated - The Willows have been nothing but professional and caring towards my little girl and I could not recomend this place more and I have never been concerned about her care. A big shout out to Furgus and Bryn and the wider oncology team, but also all of the really caring nurses who have made our experience a positive one - The day my dogs nasty lymphoma reurns we will he refering back to The Willows. Might I add we travel from Leicestershire for this amazing place!”

“Both vets and nurses and admins are very friendly. Took my rabbits here for joint dislocation treatment, GI stasis and serious wounds. They took the appointment very quickly and I'm glad I changed to this vet from another. The joint dislocation treatment went very well and my rabbit is now fully healed (The successful rate in general of this type of treatment is not high, and there were high risks of dislocate again). Being fully healed is totally out of expectation. He is happily jumping and running like nothing happened. You can see the love towards your animals from the vets' eyes. They are very passionate and listen to your concerns. They were willing to run extra tests just to make sure my rabbits are fine. All the risks, complications, how necessary (or not necessary) the meds/tests/treatments are, and costs were well explained. Highly recommend!”

“Been in here a few times with my daughter and it’s such a nice atmosphere amongst the staff and customers, staff are really friendly and very knowledgeable, they are always happy to help”

“I took my 1 year old lab for a checkup due to her breathing. She’s an extremely nervous dog and always has been, she’s currently in training. I can’t thank the staff enough for being so patient with us. Our first visit, we couldn’t even get near the vet without my pup being terrified, after speaking further with the staff, we figured out a way to have the consultation. Such amazing and sweet staff and I really appreciate how much they helped us. We’ve been with many vets, yet this is by far the best. Most vets wouldn’t have wanted to see us again. The only way we got a happy tail wag was when my pup noticed the teddies they had on display, I can confirm their teddies are worth buying too! They are super helpful, if you also have a nervous pup, I called up to explain and spoke to them in advance. I definitely recommend! (As you’ll see in the photo, she was extremely happy with her teddy)”

“Been into store today picked up 2x 12kg bags of dog food. Straight away the guys took them put them on a trolley and wheeled it to my car and popped them into my boot. Amazing service! So pleasant and helping I can’t thank them enough. Always a pleasure to shop here”

“First time bringing my puppy, had no appointment booked as i just dropped by for advice on being first time dog mommy and the receptionist was so lovely and welcoming and got me in for an appointment straight away . the vet was very friendly and checked my puppy all over . very happy customer”

“1st rate for pets very attentive & compassionate. nurse was lovely to our cat only needed claws cutting but she acts like she's having surgery. very clean place”

“There was a mix up with my order when I ordered a viv and heat pack for my dragon. Mitch went above and beyond to help me resolve. Finally got what I needed from another store but wanted to say thank you to Mitch for helping”

“I was served by Sophie today , I had to swap an item I took back, she was so helpful, kind and pleasant as are all the staff, nothing is too much trouble for them.”

“Absolutely brilliant veterinary practice! First and foremost, they saved our dogs life after diagnosing a very rare condition and have been fantastic in helping us manage it ever since. From the minute you walk in, the staff on reception are welcoming and friendly and always help with queries and questions, scheduling multiple appointments, ordering medications etc. They were so patient with helping use the pet insurance as we make multiple claims a year, making our life so much easier and providing so much information for us when we wanted to establish which parts of his care we would use the insurance for. The vet nurses are very knowledgeable and always friendly, which makes you feel confident too. Finally, the veterinary team are the best we've ever. They explain everything really well, consider all the options, make great recommendations and really work to problem solve for us. We can't thank them enough really for everything the whole team have done and do for us, because we know without them, we wouldn't still have our beautiful boy with us.”

“Went for budgie companion for my other bird and managed to find one. Guys were helpful and knowledgeable, and the bird is calm. Bought a budgie from another store years ago and it was so anxious that even after years with us (and another bird I got from private seller, much calmer) it would not settle.”

“the best vets in my experience for small animals. i have used first vets on several occasions now for my guinea pigs, the most recent being for an emergency. we were able to get an emergency appointment within half an hour of phoning. the vets are not only knowledgeable but so kind as well. i have experienced different vets surgeries in the past who are afraid of small animals or have refused to touch them but nothing compares to the care both my guinea pig and i received at first vets. the vet we saw talked us through our options and didn’t make us feel rushed to make a decision. unfortunately, my guinea pig was put down but they handled her with dignity and respect, wrapping her in a clean blanket for me to take her home in. i must also praise the reception staff as well, who were so genuinely kind and compassionate. we were so very well looked after on a truly awful evening, i really am grateful to have such a knowledgeable and caring vet practice in my area.”

“Excellent chemists They did not have medication in stock and there was a possibility it might not be there before I went on holiday. Pharmacist suggested I went back to GP’s to get the prescription changed so that they would be able to dispense medication in time. This was fantastic service and took the stress from me before I went away. Above and beyond my past experience of chemists - many thanks”

“Great pet shop with a wider variety than other pet shops I've been to, and very reasonably priced depending on the item. Very attentive and helpful staff as well. Worth the visit!”

“Friendly helpful staff and pharmacist. Parking nearby. Out of stock items obtained quickly”

“An amazing pharmacy! Service is superb and fast, my medicines come on time and the customer service/communication with the team is great, they’re always there to help with any questions :) The only Pharmacy you will need! 10/10”

“Went here the other day first time with my granddaughter. Fish stock is low but priced reasonably. We bought a pair of gold fish and added these to the tank and seems to be quite happy among others.”

“I visited the clinic today for travel injections. The pharmacist was accommodating of when I wanted to get my vaccinations and incredibly was friendly and helpful. He explained each of the vaccines thoroughly and it was a smooth process.”

“Lovely pharmacy. Penny and other staff is always very helpful. Everything always run quick and smoothly. Thank you”

“Couldn’t get my medication in Shropshire so I thought I would give Hurcomb Pharmacy a call. Not only did they have it they were so helpful and friendly Thank You so much”

“Absolutely fantastic service. I received my first Covid19 vaccination and was feeling really apprehensive. All the staff and volunteers were amazing. So polite and the systems they had in place worked so well. I was even given a chocolate treat after my vaccine. Attention detail was implacable. Well done everyone involved.”

“Brilliant pharmacy. Prescriptions are processed really quickly & efficiently. Staff are lovely - friendly & helpful. Can’t fault them. They’re an important part of our community.”

“Very helpful advice and information given by helpful pharmacist Amrit. Time given and not rushed”