Pharmacy in Brighton

“From a phone enquiry I made two days' before I was due to attend my pre-arranged COVID vaccination, and the appointment itself, I was given nothing but courtesy and professionalism from all the staff I came into contact with. The Pharmacist in particular was extremely helpful as the NHS information regarding eligibility was confusing and unhelpful. He answered all my queries happily and did not rush me, even though I could see he was very busy. I have no hestitation in returning to this Pharmacy and highly recommend it.”

“Always a pleasure to go to this Chemist, got to be the friendliest and most efficient I've ever come across in my life. Joseph the Manager and Pharmacist is such a hard working bloke and will always find time to talk to you if required, his staff are kind, they listen to you and are so very helpful. Thank you Boots for choosing your staff wisely.”

“After my usual groomer didn't want to clip my welsh terrier due to his anxiety I reluctantly booked him in here, I am absolutely delighted, he looks smart and more importantly wasn't too stressed. Thank you so much, we will be seeing you all on a regular basis.”

“We have used this Boots for many years, the staff are always courteous and friendly.”

“Love this pharmacy. I have been using this place for over 20yrs. It is my favourite chemist in Brighton and Hove. The staff are helpful and friendly and it is also a very pleasant environment to be in whilst you wait in turn. It is clean and cool. Keep up the good work guys!”

“Always quick and very friendly staff”

“Most lovely, friendly and helpful staff. Always have my medication in stock (I moved from another chemist who were shocking). Great products in stock and lots of chairs available if customers need to sit down. Highly recommended, I walk an extra 15 minutes to get my prescription as it's a no stress experience.”

“5 star service ★★★★★ 5 star delivery service ★★★★ Written on behalf of Alan and his words. Remember the population of Peacehaven is 14,067 and not many Chemist so be a bit more thankful to all the hard working staff members!!”

“After having no end of problems with Boots at Lyons Farm I was advised by Dr Surgery to use Cokeham Pharmacy. I went in to enquire about changeover re my meds and to my surprise they were all ready for collection. So impressed with the professionalism and speed of service and friendly service too. They have taken the stress of getting my meds not only on time but actually being open! Thank you very much for helping me today.”

“I had to return my Amazon parcel which involved dealing with customer service. Lesley, (I think that was her name) was the only customer service member of staff at that time. Lesley's professionalism stood out, even in a busy environment with a long queue. She demonstrated in-depth knowledge of her role and the issues she was dealing with. Her courtesy and pleasant demeanor were notable, even when dealing with agitated customers. Lesley handled a variety of complex issues efficiently. She remained organized and composed under pressure. Asda should be so pleased and proud to have her as a member of their front facing staff.”

“It's becoming better than before things have changed for the better. Since last week especially, the shelves are stocked, service is efficient, and the whole atmosphere feels renewed. The team is clearly working hard to turn things around, and it shows. I want to commend them for this positive transformation. If you, like me, had stepped away because of the challenges, I’d encourage you to give them another chance. They’re back on track and doing great now!”

“I had a very positive experience here today,the lady that I spoke to was very friendly and could not have been more helpful sorting out my prescription for me. Thank you very much indeed:-)”

“Over the years, I have found the reception staff to be welcoming, with a cheery manner. They had to put up with a lot of disruption for considerable time with the leak in the shop and the temporary move to another shop (both of which were outside their control), very limited in space. Nevertheless, they kept the ship afloat, despite frustrations from customers, and no doubt themselves. Mina, the lead pharmacist, comes over as experienced, demonstrating care and patience, amid a kindly smile and sense of humour. He became my lifeline during Covid when gaining access to a gp or other medically trained member of staff became difficult, and he has increasingly become my 'go to' first line for medical advice. I thank the whole team for the service they provide to our town. We are blessed.”

“Fantastic pharmacy. The pharmacist is always absolutely incredible with my nephew, always helping him when he is sick”

“Having had several terrible experiences with the chemist local to me I decided to move to Well pharmacy in the hopes that they were better. I have several repeat prescriptions and limited mobility so getting out is difficult. What a breath of fresh air! I get a text once they are ready and it takes minutes to get served and with good customer service as well. Thank you for renewing my faith and making something that was a worry each month into a stress free transaction.”

“I had a blood pressure check on Monday morning and it was high. I went back on Tuesday and was fitted with a 24 hour monitor. I returned the monitor today and was given the results immediately. An excellent service and grateful thanks to Tara and Anthony.”

“Really pleased with the help from the team here with my medication. One store didn’t have my medication which is urgent to me daily. And this store was able to help with the 111 service and were very reassuring, organised and calm.”

“I went here last minute to get a Yellow Fever vaccination and got an appointment very easily. This was £65 (inclusive of consultation & certificate), which was much cheaper than the Sussex Travel Clinic. This travel clinic is part of the Matlock Pharmacy, which is very clean and the customer service was really good; I felt like I was in really safe hands! Would definitely recommend.”