Motel in Cardiff

“Had a 5 night stay and everything was great. Bev and Martin were very welcoming and nothing was too much trouble. The breakfast was lovely. Thanks for a lovely stay. Sue and James”

“This was a superb hotel for a two night stay during carnival weekend, where me and my friend were given a family room since this was the only one available! Price was solid for such a busy period and the size gives much space for storage especially across different tables, sofa is handy for this as well as relaxing on of course. The beds were tidy and very comfortable for sleeping after nights out, location is only about five minutes from the main clubbing district so getting back was easy and personal safety is high in its area! Shower had a proper size and bathroom had everything working reliably, kettle was provided with free hot chocolates too as I was very appreciative of. The city frame on the wall and plants are welcoming, manager was highly friendly as he explained how the keys system worked for us to be able to get back at anytime!”

“Good WiFi. Clean. On-road parking. Nice, well working, bathroom. Reasonsble prices.”

“We love this hotel. We got married here 13 years ago and come here once a year to celebrate. The rooms are great, the staff are friendly. The location and views are amazing. We stayed here last night and ate in the Vale Grill. Our host was Lewis and he was fantastic. Very attentive, and even though it was busy he still made sure we had everything we needed and checked on us throughout the meal. The food was great, I had the Orzo Risotto and my husband had the Hanger Steak. Would highly recommend to anyone planning a visit.”

“Superb restaurant experience. 1st time here but not the last it doesn’t matter that this wonderful place is situated in the middle of an housing estate nor does it matter that the main car park is small and awkward, all that matters is the quality of service and food which is excellent. The standard of cookery and quality of the Welsh meats is of the highest order, my son and I both agree that the Chateaubriand was the best and most flavoursome we have ever tasted anywhere. The ‘Firey’ Scallops were an explosion of flavours that will provoke debate. The desserts were a delight and beautifully presented. Our young server Bonnie-Rae was excellent, polite and courteous, her manner enabled us to really enjoy a more relaxed and informal evening, she fully explained all courses including allergies and the extensive GF options.”

“Came here before for the pub, but decided to stay when visiting Cardiff again. The staff were really lovely and helpful with checking us in. Our room was modern and spotless. In terms of convenience, it's very close to city centre and things like Cardiff Castle, National Museum, and Cardiff Bay. The pub downstairs is great as well especially if you love to watch sport. I think it's a great value for what you pay.”

“Fantastic hotel ..10 mins walk into cardiff...parking.conftable bed..power shower.great staff.good breakfast...will be back”

“It was a really lovely experience, calming atmosphere, loved the Myddfai toiletries, soft, crisp linens and towels. The breakfast was incredible, so much choice, I had fresh fruit salad: kiwi, tangerine, watermelon, grapes, apple, variety of berries and orange juice. Delicious heap of smoked salmon and scrambled eggs and no rush at all to eat it! PS. Could do with bathroom floor tiles re- grouting and the shower head deep cleaned to get rid of black mould. Also bathroom shelf was wobbly!”

“A big hotel with a welcoming lounge, large bedrooms, very impressed with room we stayed in. Comfy Queen size bed. Sofa. Clean bathroom and shower.very quiet too. A huge choice for Breakfast , continental or cooked.£12 taxi to train station.”

“Enjoyed my stay, very nice and spacious rooms with a good range of lighting. All very clean and tody facilities and there was also a great choice at breakfast. The staff were also all very friendly and helpful!”

“Staff are all very friendly. Their accommodation is very clean and the rooms are very big good value for money. It’s about a mile out of the centre but is a nice walk along the prom.”

“I love it! I stayed with my family over night and was perfect! Staff was so friendly when I asked for another pillow and the fact that the food was perfect! I would definitely recommend staying and stay again!”

“This hotel ticks all the boxes. Immaculate rooms, great breakfast and fantastic efficient, friendly team. Nothing was too much trouble. Glad we found it and will definitely return if we are back in Cardiff”

“My wife and I had the absolute pleasure of staying at The Coal Exchange on the 8th of August 2025, and we honestly can’t speak highly enough of the entire experience. From the moment we arrived, we were greeted with warmth and professionalism. A big thank you to Jamie on reception, who was incredibly friendly and polite – he made us feel instantly welcome and set the tone for a fantastic stay. Our room was stunning – beautifully decorated, spacious, and spotlessly clean. The highlight was definitely the spa bath in the room, which added a luxurious and relaxing touch to our evening. It was the perfect way to unwind. We also had the chance to dine at the hotel’s restaurant, and the food was nothing short of amazing. Every dish was full of flavour and beautifully presented. Special mention goes to restaurant managers Haley and Sam T, who were both outstanding – attentive, professional, and clearly passionate about delivering a great dining experience. All in all, The Coal Exchange exceeded our expectations in every way. We’re already looking forward to our next visit!”

“This is a lovely oasis in a very busy city center. It is quiet, elegant, and well appointed. Staff is wonderful. We were on holiday when a family emergency forced us to have to extend our stay. The hotel extended our stay, daily, and made sure to keep us in the same room. They provided all amenities needed while taking care not to disturb so we could sleep in between hospital visits. They made a difficult situation so much easier for us. Gracious hospitality at its finest. From management to housekeeping to front desk. Excellent. I would not hesitate to recommend this hotel.”

“Fantastic choice of gin displayed prettily. Bar person was knowledgeable about the flavours and found my friend and I gins we hadn't tried before but loved. Lovely glasses and garnish with the drinks. Chilled out vibe when we went.”

“Stayed here on 08th April as we had family staying local. The atmosphere was amazing there was a comedian on who was hilarious!! The owners Gareth and Tash were absolutely sound! Everyone made us feel welcome and we would 100% go back if we are in Cardiff again. Thanks all for an amazing stay. Charl & Sian x”

“Lovely hotel over looking the river Severn, the staff are welcoming and we even got offered a lift to the station from the owner. We stayed here as was far cheaper than Cardiff with Ed Sheeran in concert on and only a 15 minute train trip to the city centre. Yes we would definitely stay here again.”

“Spot on location. Hotel was spotless inside and out. Beautiful kept garden at the back of property. We stayed in room 8 sea veiw room at the top. Views were amazing. Room was very clean and well equipped, bathroom was stunning. I highly recommend a stay. Plenty of restaurants in area. Brilliant walks.”

“Warm room, amazing view of the sea. Restaurant downstairs, I booked via booking dot com, received 20% discount on the restaurant below. It is within a few minutes of the pier and dozens of arcades and food places, restaurants, pubs. I initially booked this to go on a trip to the Island nearby but was cancelled due to the weather. Still had a lovely time in the area.”

“I like this hotel. The staff I encountered were friendly and helpful and, because I like dogs, I enjoyed seeing loads of them everywhere. Breakfast was good quality and plentiful. It’s true that the place is looking a little tired in places but it’s excellent value.”

“Second time we have been. Welcoming with that personal touch. Rooms are lovely. The food is amazing. Breakfast was also very nice. Plan to go again soon. Got to know the staff. Love this place.”

“The food was fantastic always on time , the views are so so so stunning,staff/waiters so nice and kind , there's entertainment every single night so funny ,and so good will be coming agin.”

“Close to all amenities, the ICC Newport is around a £12 Uber ride, the train station is nearby with plenty of bars and restaurants, £8 to park”

“Absolutely love this place! Spotless clean,amazing view and fantastic breakfasts from the hotel next door. Came last year and rebooked during our stay and did the same again this year. The view is literally amazing, overlooking the sea, the staff are wonderful and we've found them to be very helpful(walking us over so I could park my car before check in and unlocking the gates for us) breakfasts are good value for the money. Haven't encountered anything at all to complain about ( the only thing is the people upstairs but that's not Victoria Mansions fault, it's an old building so to be expected.) Booked again for next year. Thanks Victoria mansion and Weston Super Mare for a fabulous weekend away”

“Perfectly located, just outside of the city centre. Lovely host. Bargain price for an overnight stay in Cardiff. Thoroughly recommend.”

“The hotel is old and very cooky. The decor is random and old fashioned. It has wonderfully narrow corridors and massively high ceilings. The hotel is far from modern but it's absolutely charming and I loved it. The staff were wonderful and the location was great. Would stay again.”

“I travel a lot for work and have stopped in premier inns all around the country I have to say the service from staff was amazing, extremely friendly and attentive. The on site restaurant was great, you could tell the staff where aware and communicated back to the kitchen when to serve the next dish so you wasn't waiting long. Food was hot and freshly cooked, it really was the best premier inn I've stopped at for this couldn't fault staff and food that came out Great room (stopped in premier plus) some minor marks and wear to room but it's to be expected from a busy hotel, can't fault it today be honest Thank you for the great stay”

“Cant fault the staff or food. Staff are very polite and friendly. Food was well presented, tasted delicious and nice pipping hot. I admire your work. Xx”

“My family and I stopped at the restaurant for drinks and food. This is a really nice place and the food was really nice. They have a good choice of drinks to choose from, and they had Murphy stout on draught. There is plenty of seating inside and out. The staff were really nice and friendly.”