The 30 Best Pets in Stoke

“What can I say about HOPE she was unbelievably he knowledge was fantastic she did not have to google anything she did not have to ask for help she knew her stuff my little pup has a food allergy that we found out about 3 days before going in to see HOPE told her about it unfortunately they did not do the food for my pup but after speaking to her for 10 15 minutes I felt I had to buy something from the store so we went down the treats she could have and again HOPE knew what would be good for her and what’s not good for her and when I got home my pup loved them and it did not seem to effect her in anyway so thank you HOPE”

“Called in today near to closing time, the staff couldn't be more helpful, she stopped vacuuming the floor and came over to ask if we needed assistance, she was very helpful and certainly knew what she was talking about when we asked for advice for our dog who has a skin allergy especially at this time of year, she gave us professional advice as to what we can use, and the store has a big variety of pills, potions etc thank you we will be calling again soon”

“Fiona has been looking after our cat for several years. She is totally trustworthy and completely reliable. When we are away Fiona keeps us updated and we love that she does little extras like putting the bin out and watering the plants. I would absolutely reccomended Fiona. Great service. 100 % satisfied”

“Nice rooms and great staff, couldn't be more helpful. After moving the mother-in-law into her new flat, she couldn't stay that night. So we checked her into a this Premier Inn. The 2 ladies on reception, Rosie and Hannah couldn't have been more helpful! They were great with my mother-in-law and set her mind at ease. What great customer service.”

“Fabulous rooms. Modern and clean. Food was good. Was on group booking, and was a little restricted to what we were told, but main course was tasty. Drinks as expected, but Lottie made some great suggestions and banging cocktails. Nice to see her have enthusiasm and hospitality skills to adapt to different customer needs. Well done”

“Had a wonderful member of staff help me with a fitting for my miniature dachshunds first harness, plus 1 for my 2nd mini (his brother), Bailey my Isabella Tan loved all the attention he received from the lovely staff and fellow shoppers. Update my 2 boys are enjoying their walks much better now they have harnesses and not collars. Highly recommend Pets At Home for all your pet needs.”

“Amazing experience at this store. Very clean and tidy but the main reason for this review is due to the staff. They were all so polite and wonderful, especially Maggie and Alice who helped my fiancé and I set up our accounts with the PetsAtHome app which gave us access to discounts. They were some of the friendliest and most helpful people I have ever met and their level of customer service definitely went above and beyond expectations! I legitimately am looking forward to our next visit to this store in the future!”

“I’ve ordered from Newcastle pet supplies twice now. Both times they were the cheapest for the product I wanted. Postage was free because of the amount I spent. Delivery was fast. I’m very happy to recommend them.”

“Lovely staff! Always well stocked plenty of variety. Reasonable prices.”

“...if you live outside the Stafford area I seriously reccomended a car journey to this place....the lady who helped me with my cat's itch problem was extremely knowledgeable about suitable products and tips to improve my cat's wellbeing...cannot recommend this place enough”

“Lovely place to spend half an hour. They even had someone giving free grooming advice. I asked them if sweties or chocolates are best for 15 year olds, and they said No! You should try cider. Works much better apparently.”

“Use the Gentle puppy shampoo on all our dogs even the adults. Their coats are so shiny and soft. Have tried other shampoos and none have been as good as this. Customer service always first class and speedy delivery of items”

“We called in and had our dog groomed by Chloe, what a wonderful job she had done. Lovely personality and we have rebooted for December brill.”

“The lady who was in the shop was lovely and told me everything I wanted to know. Her and her lovely dargher drop my things what i got from her shop to my house... :) x thanks you both so much.”

“Could be bigger, but everything you need, good selection, friendly staff.”

“Visited Pets at Home in Crewe and had a great experience. The store was clean, well-organised and had plenty of choice. Staff were friendly and helpful, and it was easy to find what we needed. Will definitely return!”

“We came into the Telford store yesterday and served by a lady called Hannah and what a polite lady she was, she spoke to the kids about the animals and was very knowledgeable, professional and courteous. well done, we have happy kids now with the guinea pigs thank you again”

“I just wanted to say a huge thank you to the amazing team at Vets Now Stoke. My dog Kya had been attacked by another dog during a walk, and when I arrived at the clinic I was completely beside myself with worry. From the moment I walked in, Amanda at the front desk was so kind, understanding, and compassionate. She got me some water and took me into a consultation room without delay, which meant so much in such a stressful moment. Katie, the vet who treated Kya, was absolutely wonderful — calm, reassuring, and incredibly thorough in explaining everything that was happening. It really helped ease some of my anxiety knowing Kya was in such capable and caring hands. In moments like this, the last thing you want to think about is finances, but Amanda was once again amazing — patient, clear, and never made me feel rushed or pressured. I also want to say a heartfelt thank you to the man who answered my initial phone call (I'm so sorry I didn't catch your name). I was very emotional and overwhelmed, and he was so calm, kind, and reassuring on the phone — exactly what I needed in that moment. Thank you all for the care, compassion, and professionalism you showed both Kya and me. You made an incredibly difficult experience so much more bearable, and I’m so grateful”

“Ok so this place surpassed my expectations. I got married here 30 years ago and my city has suffered since. The hotel has changed hands a few times since and I wasn’t expecting much but it really was great. It’s a big hotel. The rooms are huge. It’s been very well redecorated throughout. 2 small complaints 1. Lift is a bit tatty. 2. Ground floor lobby is like the land that ti forgot. Otherwise it’s a yes from me”

“Another town another premier inn , this time the room ( prem + ) was massive well furnished comfortable and super clean , Leanne greeted to me and was a great example of how staff are the hotel and greeted me with a warm smile and explained everything i needed to know even went and got me some Hot Chocolate which you don’t actually get in the rooms ! Again loaned me an Apple Watch charger as I’d forgotten mine as I need it as I have an app to check blood sugar ! Perfect hotel and if Leanne is anything to go by the staff will all be wonderful too”

“Had a cockateil last wk already copying us hes healthy eating well cant fault them”

“The customer service I received was second to none. I received advice and a replacement with no fuss at all. The person with whom I dealt was polite and prompt, and she went above and beyond to resolve my queries.”

“Our dogs have been going there a few years now and always look really well when we collect them. They only smell of the kennels because the kennels get cleaned regularly. They always seem happy in pics. Our dobe has issues and is always fine. They both just walk in with the staff. We nearly lost out big lad last year but it was the staff here that noticed he had bloat and rushed him to the emergency vets where they saved him. Can never thank them enough highly recommend”

“My cat had been hit by a car and fractured his pelvis. All staff encountered were caring and sympathetic. The vet was fantastic, I knew my boy was in very safe hands. Forever grateful for the care Salem received and will continue to receive as he recovers. We are extremely lucky to still have him and I owe that to the Stoke team. Thank you I have added a picture of Salem taken 48 hours post accident. Performing acrobatics whilst on strict cage rest. I am so proud!”

“Fantastic service. Cath did an amazing job of my Labrador puppy’s first groom. She had a great time and came home smelling lovely and looking amazing after her blow dry. The comfort she received from Jarvis the cockerpoo was a fantastic touch.”

“This was a great Holiday Inn to stay in to break up a journey from the north to tge south. The room was very clean and comfortable. The staff on reception and the food area were extremely helpful. I was struggling to open a packet of cereal, a member of staff noticed, went to the kitchen to get scissors and swiftly returned to open the packet for me. I would highly recommend this Holiday Inn, it is very good value.”

“Lovely staff and a nice welcome. Rooms really clean and tidy. Older style but so much more space than the new one we stayed in last night. Excellent”

“Pleasant overnight stay on way to Alton Towers from Scotland. Will use this stop-over again. Despite rating of 2*, the travel lodge was staffed with helpful, polite, friendly, courteous staff who were on hand for all our questions, including local weather reports! Met all the needs for an overnight stay. Entrance, hallway, reception and room were all clean and tidy.”

“Amy is really talented and so caring with my dog when she comes to give her a grooming, always does an amazing job! Her stall is the best I’ve been to for value for money, she has everything you can think of for your fury family members...”

“A great little market stall with a nice variety of good quality products that are affordable. Whether you own domestic pets or simply just enjoy feeding the birds, I recommend a visit to this place.”