Veterinary pharmacy in Welling

“Very nice vet surgery. The staff are very friendly and helpful. My 2 dogs are registered there for many years.”

“Thanks to Lydia, who made our cats passing easier and comfortable, and was so kind. An amazing vet with such an amazing heart.”

“This practice is simply great!!! Always find appointment when needed, very friendly, staff actually do care about our dog, receptionists and doctors are very professional, caring, friendly and provide fantastic services and care for our dog. I have been with few other vets before, so I can compare. This practice stands beyond all of them. Thank you so much. We really appreciate everything you have done for our dog.”

“Great service and we felt very welcome. My first time being a new pet owner and couldn't be more pleased. Everything was explained and any questions I had were answered fully. Peggy and I are looking forward to our next appointment”

“My feisty chinchilla was laid low with tooth problems but after treatment is fit and well. The history taken before the op was thorough and detailed. I was kept informed throughout and meticulously advised on her meds and how to administer. So much care and trouble has been taken every step of the way. I have not, in 20 years of keeping chinchillas, encountered such a high standard of care. Thank you, lovely people :)”

“Have been using this practice for several years now. Always helpful, professional and friendly. I know my dogs (and me) are assured of the best attention at all times.”

“I visited Pets at Home recently and was really impressed with the service I received from the lovely Randy and others team members. He was so helpful, patient, and genuinely friendly while assisting me in the store. He took the time to listen to what I was looking for, explained the different options clearly, and even gave me some really useful advice that made my choice much easier. What stood out most was how approachable and kind he was – nothing felt rushed, and it was clear he cared about making sure I left with the right products. It made my shopping experience really positive, and I left feeling very well looked after. A big thank you to him for going above and beyond – his great customer service really deserves to be recognised.”

“We had to make an emergency appointment after one of our dogs trod on a hornet. It was immediately clear he had a nasty reaction. We were so thankful that we were fitted in to see Sam. She was so good with our nervous rescue dog. He was clearly distressed and in pain, but Sam's gentle and patient approach allowed her to examine him comprehensively. She gave clear guidance about the treatment plan, and we were clear about what to keep under observation over the next few days. Our dog recovered, during the timescale Sam predicted.”

“Very very happy with vets now Sutton they helped our Puppie back back to health before sending her home to us. The Vet and Nures were knowledgeable and so friendly and gentle at all times 10 out of 10 and thank you”

“Our cat unfortunately went missing in March. I had an email out of the blue in July from Parkvets to say she had been handed in along with 6 kittens. She was just about to be neutered when she vanished. We had previously been told by a local vet that she was a he, but that's another story. She had somehow travelled from Lincoln to Sidcup! Parkvets were marvelous. Looking after her and the kittens. Even taking photos and sexing them and weighing. I will be for ever grateful to them for tracking me down and reuniting us. An excellent vets.”

“Obi and his team are amazing. They all care and everyone takes their time make sure you know exactly what is going on. If you want your pets in the best hands, this is the place to come. Special shout out to Jess!”

“Thank you so much to Jodie, Erin and Rebecca! Rebecca is a good vet, she cares about the owner just as much as the patient and doesn’t give you any nonsense. Jodie is a fantastic lead receptionist, she is so caring towards everyone and Erin is very patient, she listened to me when I was in a state of anxiety and panic. All round brilliant service!”

“My elderly Father has been taking his beloved cat Bubbles to the PDSA for years but recently has not been very happy with their service & treatment. I suggested Vets at home as I used to take my dog to my local store. As soon as she was on the table & after a little explaining of her symptoms, she was diagnosed, recieved an injection, medication given & suggestions of other products & ideas of things we could try to help her. My Father was so happy & said he felt so at ease as soon as he walked in. We just had a feeling she was going to get the care we have waited months & months to get elsewhere. Thank you Vets at home! Bubbles is eternally grateful!”

“An Outstanding Veterinary Practice – Truly Deserving of the Name ‘Best Friends’ Having lived in Brentwood for 30 years, I can confidently say that Best Friends Vets are the finest veterinary practice I’ve ever encountered. Their genuine love for animals is evident in every interaction, and they bring warmth and compassion to a field that can often feel clinical or judgemental. Unlike some other practices, they never make you feel embarrassed or lectured if your pet’s vaccinations are overdue or if life has simply got in the way. Their approach is refreshingly understanding, focusing on solutions rather than criticism. The staff are consistently polite, informative, and incredibly helpful. Their professionalism is matched by a sincere desire to provide the best care possible—not only for the animals, but for the people who love them. I only wish they had been in Brentwood decades ago. I won’t be taking my pets anywhere else.”

“Medivet in Parson's Green - absolutely wonderful! Special shout of to Lynn :) The team is incredibly helpful, professional, and always goes above and beyond to provide the best care. They are warm, attentive, and truly dedicated to the well-being of every pet. I couldn’t ask for a better experience—highly recommend! Thank you to the entire team for being so amazing—you make such a difference, and we’re so grateful to have you looking after our clients for pet travel documents”

“We used their subscription service for over a year. Can definitely recommend. Our cat never stressed out when we visited. Very clean place. We would continue to go there if we were still in the area.”

“Sadly had to have our kitten put to sleep due to a brain disorder meaning he couldn't stand, walk, wasn't eating or drinking and messing on himself. Lady vet we had couldn't have been kinder. Explaining that he probably had more wrong with his brain than we knew of. She treated Archie with kindness and was really patient with us where we were upset. She helped make a really hard moment that much easier”

“I have been using vets 4 pets for 15 years now, staff have always been friendly, professional and helpful. Both of my dogs enjoy their visits, today's visit went exceptionally well as Oscar responded well to the vet ( I can't remember her name) and was very relaxed during the consultation. For safety reasons I have to bring a muzzle with me in case he becomes scared or is in pain but today he remained calm throughout , he really liked the vet , she was excellent with him and I will definitely be asking if Oscar is able to see her for future appointments.”

“Our beloved cat Molly sadly passed away last week leaving a gaping hole in our lives. I turned to pets at home vets to arrange the cremation. They were absolutely amazing and sensitive towards me. The service we received was exceptional, the presentation box with the ashes in hand written card the whole experience was first class a very big thank you Vets for Pets”

“Has most of the items you would need for various pets. I have a ball python and the staff an knowledgeable about them and have the frozen rats i need for food. Staff all seem like genuine pet lovers/animal lovers which goes a long way in these kind of stores. Shoped here for many years for dog/snake/guinea pigs. Always helpfull.”

“Bought 6 ember tetras here about a month ago. Despite it being nearly closing time, the staff were ever so helpful and friendly. They also showed genuine care for the fishes - they ensured that I had a fully matured fish tank of reasonable size and setting. They also gave me recommendations on where I could get good Indian Almond Leaves to manage the pH. I also saw them reject an inexperienced customer who wanted to keep fishes in a fish bowl (the fish will likely suffer), and for that, I highly respect them. The ember tetras are doing well - sorry for the algae-stained glass in the very bad picture!”

“After a few weeks of being treated by the vets here for an infection that is rare in the uk and caused by a tick we had to say goodnight to our most precious boy. Whilst having treatment here and being hospitalised several times I cannot fault this practice. He was treated like one of their own and all of the staff were caring and so supportive of not just my dog but also myself and my son. This includes all staff including reception staff, vet nurses, vets and anybody else behind the scenes. My poorly dog absolutely loved the attention he got from everyone he met there. I was kept well informed at every step and knew he was in the best hands and that to me is priceless. We have been absolutely devastated by this huge loss but thankyou from the bottom of our hearts for the love and care you gave to our baby. I will never forget it. Xx”

“Lovely friendly practice, both vets and receptionist. My hamster hurt himself on the way home from another one of their practices and they saw him immediately no problems at all.”

“It's a place I took my other dogs so when I got new puppies I signed them up.i have always had great service and really lovely friendly staff. The vet was so great with my girl puppy on her last visit.”

“I took my dog Truffle to see Dr. Ward for his vaccinations, and I was so impressed with the care and compassion she showed. She was incredibly kind and gentle with him, making sure he felt safe and at ease throughout the appointment. Truffle can be a bit nervous, but Dr. Ward’s calm and reassuring approach made all the difference. The whole process was smooth and stress-free—for both of us! I’m really thankful to have found such a wonderful vet.”

“After 6 years without a dog, I decided it was time to welcome a new puppy into our family. My previous dog was registered with another major veterinary group who unfortunately have had far too many complaints regarding their care in recent years. Given others recent experiences, it made complete sense to try a different veterinary group with better customer feedback, which led me to register with Medivet. I had only had my new puppy for 5 nights before some concerns arose. It was the weekend and my local practice was closed, so I contacted the Hendon location which thankfully is open 24/7. After speaking with the practice, I was advised to bring my puppy in for an examination. Upon arrival, I was warmly greeted by Chloe and vet Rebecca. After taking a sample and conducting the necessary test, I was seen by vet Olivia. She thoroughly examined my pup and reassured me that he was absolutely fine - he was just passing worms after being de-worming medication a week previously by his breeder (which is routine practice in puppies). Kobe was given a comprehensive check-up, and my mind was completely put at ease as I had naturally assumed the worst as a new, worried pet parent. What impressed me most was that Olivia spent a generous amount of time with us, handled my dog with genuine love and care, and never made me feel rushed or like my concerns weren't valid. We were provided with medication, received our bill, and were informed that we were good to go. Some may consider Medivet to be expensive, and yes, they likely charge more than other practices. However, I found that they genuinely tried to keep my bill as low as possible, which was greatly appreciated and has reassured me that registering with them was the right choice. The wait time was also very reasonable considering we had booked an appointment. I've seen other reviews complaining of long wait times, however this was absolutely not our experience at all. I would like to give special thanks to Isobel, Chloe, Rebecca, and Olivia for their exceptional care, compassion, and professionalism. All in all, it was a fantastic first experience at the vet for our 8 week old puppy. While I cannot speak for future visits, I sincerely hope I'm given the same outstanding experience each time moving forward. Highly recommended for anyone looking for a veterinary practice that truly cares about both pets and their owners! P.s. I would also highly recommend that pet owners either purchase a 5-star Defaqto rated insurance plan or set aside £100-200 per month in a dedicated fund for any future vet bills and pet emergencies. You may not ever need to use it, but when you do need it, you will be incredibly grateful to have that financial safety net in place - speaking from past experience.”

“I found the veterinary staff and receptionists to be extremely helpful, informative and professional. I have a regular appointment for my pet bunny and the staff are always very attentive and helpful. It be difficult to find vets who do teeth incisor trims without anaesthetic - so really grateful to the team here.”

“We unfortunately had to take our boy Frankie to an emergency appointment last night where we sadly had to say goodbye to him. The team were honestly absolutely amazing, kind and caring. Our vet lead us through every step with caution, understanding and patience. I cannot express how thankful I am to how you all treated us through out the process and for the care and instant love you gave to our boy. Thank you all so much.”

“The staff was exceptional during one of the toughest moments I've had to go through. I can only thank them for being kind, caring and all around great. Edit: I just got home and found a card from them, giving their condolences and a bag of poppy seeds to spread in her memory. It's a small gesture, but it means the world. We will for sure register our newly adopted kittens with them. Thank you.”