Hotel in York

“Location is perfect for visiting .walking 5-10mins to the hotel. All the stuff like bed sofa furniture are new and comfortable let me feeling at home , warm cleaning and convenient. Walk 2mins to the old city wall, about 10mins to the minster cathedral, York museum and fantastic garden old abbey, all the old street ,shopping center and castle museum plus railway museum just in 30mins walk away. With the perfect price , l like say this is the best hotel I ever been. Highly recommend”

“Attended the Ringtons Tea retirees’ Christmas bash at the Novotel in York and it was exceptional from beginning to end. The hotel itself is in a cracking location just a short walk from the river and the city centre, and it has that modern, clean, relaxed feel that makes you settle in straight away. The event was handled brilliantly. The staff were outstanding – friendly, organised, and genuinely attentive without ever feeling intrusive. Nothing was too much trouble for them, and they kept everything running smoothly all evening, which really helped set the tone. The food was superb. Every course was well presented, piping hot and full of flavour. Christmas meals at large gatherings can be hit-and-miss, but this was one of the best I’ve had at a group event. Plates were cleared promptly, drinks topped up efficiently, and the timing between courses was spot on. The atmosphere was fantastic too – warm, festive and full of energy. The room was set up beautifully, plenty of space, great lighting, and everything felt well thought through. It made the whole celebration feel special, and it was lovely to see so many familiar faces from Ringtons enjoying themselves. Overall, Novotel York delivered an excellent evening: great service, brilliant food, a lovely festive setting, and staff who genuinely helped make the night memorable. Couldn’t have asked for more. Highly recommended.”

“This is our own experience with this business, and we know different clients will have different experiences — but we always leave reviews based on the service we received when we ordered or visited. Review for: Moxy York – Black Horse Lane, York First Impressions
Moxy York immediately stood out with its fun, urban, and modern vibe. The downstairs area is full of character, decorated with eye-catching urban art, hanging pod chairs, plenty of selfie spots, and even a photobooth complete with dress-up hats and caps. The luggage carts by the entrance were incredibly helpful when we arrived with multiple suitcases. The overall first impression was stylish, energetic, and welcoming. Cleanliness & Safety Concerns
The hotel was clean throughout — from the reception area to the lifts and guest rooms. The lifts are secure and won’t operate until you scan your room key, which we appreciated as an added safety feature. CCTV inside the lifts added an extra layer of reassurance. The bathrooms, both in the public areas and our room, were spotless, and the baby-changing facilities downstairs were spacious with a wide sliding door that easily accommodates a pram. Food Quality
Breakfast was excellent, with plenty of hot and cold options, good coffee, cereals, pastries, fresh fruit, and a variety of juices. Gluten-free options were clearly available, and we loved the sign that mentioned vegetarian sausages cooked to order—just ask a staff member. Everything was well stocked and fresh. The bar also served well-priced soft drinks, and we appreciated the free pints of cold ice water when requested. Ambience & Surroundings
The ambience at Moxy York is playful and modern, with thoughtful design details such as bright pink filler used deliberately to highlight cracks in the concrete floor—turning something ordinary into part of the décor. There’s a beer garden, a pool table, books, board games, magazines like Empire, and even a free retro Street Fighter arcade machine. Everywhere you look, there’s something creative or fun. The hotel feels lively yet relaxing, perfect for groups, couples, families, and students alike. Service & Atmosphere
Every member of staff we interacted with was polite, friendly, and eager to help. The front-desk team created such a welcoming environment. We loved the gesture of a free cocktail or mocktail each on arrival. They even had special offers like a 20% student discount and a free mimosa for graduates on the day we visited. Dog owners will appreciate the custom stand at reception with water bowls for both large and small dogs. Small touches like free cucumber water at the bar and umbrellas available to rent added to the sense that Moxy pays attention to guest comfort. Facilities
The hotel offers lots of thoughtful amenities: A well-equipped workout room directly opposite the lifts Fast, clean lifts with fun selfie-style Instagram templates inside Monthly event notices and clear signposting throughout the hotel A first-floor ironing room accessible with your room key Modern, comfortable guest rooms with sensor lights under the bed (perfect for late-night bathroom trips), air conditioning, USB ports, a European plug socket, a wing-backed chair, a kettle with tea/coffee and Biscoff biscuits, and secure locking feature. Bathroom amenities including shampoo, conditioner, hand wash, and body wash The room was quiet with no banging or noise from other floors, leading to a very peaceful night’s sleep — something not all hotels manage successfully. Although there is no on-site car park, there is a Q-Park nearby and several other parking options within walking distance via parking apps. Signing up for Marriott Bonvoy is worthwhile too, as it makes Wi-Fi sign-in quicker and lets you collect points. Overall
We wouldn’t hesitate to recommend this hotel and look forward to staying at The Moxy in York again on our next visit. I hope this honest review helps others make an informed decision.”

“Second stay at this Travelodge. Ideal location, easy 10 minute walk into York centre. Excellent service from Rebecca on reception who was very friendly and helpful. Breakfast the standard all you can eat buffet which was plentiful and fresh. Only downside was the parking ( we got the last space on Sunday mid afternoon) guests were allowed to park up to 5pm on day of departure which meant the car park was constantly full. Otherwise a good stay.”

“Amazing service and luxurious rooms. Would visit again in the future. They give a welcome present (wine). Towels provided. Good location, near city centre. Very clean. Leeds Advo Hostel is very good.”

“Ideal location for our needs visiting family in York. Decent sized room with very comfortable beds. The shower room smelled fusty (as it did on a previous visit. I think it's a drain issue). Good buffet breakfast with a good choice of hot food. Free parking.”

“great location and rooms are clean and tidy good breakfast we enjoyed our stay at the Queens Hotel went through booking. com and thought the parking was in with the price. but got charged £19 that was the only complaint”

“Amazing place to stay ✨️ Fantastic welcome and information at check-in. Room was spotless and the self-catering facilities are impressive. Lovely bright comfortable shared space with lovely areas to sit and eat, indoors and outside. We will definitely be back! A huge thank you for running such a lovely safe space for families who need to self-catering. Location was perfect too.”

“Jake and Chloe have made the experience of living at Piccadilly Residence an absolute delight! They are always happy to help with any issues you might have, especially when you first move in, such as setting up bills, reporting any faults with the flat and even issues with student loans. They go out of their way to greet you cheerily whenever you walk in and make sure to notify you of any parcels you have available without fail. My partner and I are so thankful to have them around!”

“Just got back from staying here for two nights. The room was good. Clean and well ordered. I am a wheelchair user and found there was plenty of room for my chair without it being obstructive. It was warm and comfy in fact too warm but there was a fan. The bed was almost too comfortable and having one hard pillow and one soft pillow each is a brilliant idea. The breakfast was self service and the choice was good too. The staff were helpful and friendly and we would go back any time and recommend it to anyone.”

“I had a lovely stay at the Clifton Bridge Hotel. Arthur and his team gave me a warm welcome and tips about the area. I really like the location, especially to walk and run by the river, either south to reach town easily or north to enjoy the nature. I enjoyed the comfort of my room, and the breakfast was brilliant and relaxing. Will definitely recommend and think of booking again when visiting next time.”

“Absolutely amazing stay. Beautiful cozy bedroom with the comfiest of beds, slept brilliantly on both nights. The spa was fantastic. Treatments were the best and staff amazing at what they do. Definitely worth a mention. Gary who works front desk at spa makes the place. He is a huge asset. Very welcoming and friendly. He deserves the best review. Hope he gets to see this. We are going through a lot at the moment and Gary went above and beyond for us. He is funny and attentive. Made us laugh and smile and we felt very relaxed and can’t thank him enough.”

“You can never tell with a review, but this is my honest opinion of my experience at this hotel. Lady at reception, very efficient, polite and very cheerful. My room was very clean, I checked ruthlessly. The location is amazing, about 5 mins walk from the station and in an area with plenty going on to entertain and feed yourself. Can’t report on the food as we had stuff planned.”

“Stayed here for a night for my first time in York and loved it. The hotel location is very convenient as it's right next to the station and shops. The staff are lovely and accommodating; kept my food in their fridge and reheated it for me. The room was clean bed was very comfortable and had a tea corner. The TV connects to mobile so was able to watch Netflix/YouTube! Also the breakfast was great. Would stay again next time I'm in York.”

“This is a little gem of a place. Hidden away just off the main area of shops and bars, very quiet and very well run. Great reception staff and very clean rooms and bathrooms. We will definitely stay here again!”

“Great location, close to the train station, and in a central location. Beautiful view no matter which side you're on (we were facing the southwest. The room was very clean and spacious. Our only complaint is that there was no shower hose, which makes it difficult to thoroughly rinse. The shower had one of those gentle "rain" heads that can't be adjusted at all. The complimentary breakfast buffet was decent, as was the service at the front desk. If we visit York again, we would choose this hotel again. It was here that we learned that the British "How are you?" is actually "Are you alright?" and we thought the front desk employee was concerned with something about us (I checked to see if we had forgotten to get dressed...) :)”

“Very pleasant and relaxing hotel. Staff are very friendly and helpful. Good location, great breakfast choices. Restaurant prices reasonable and good food, well prepared and served. The room was very comfortable and cleaned daily. I would recommend this hotel to friends and anyone else looking for a relaxing break.”

“We stayed at the house at york lakeside lodges. Beautifully decorated for Christmas. We stayed 2 days to visit york Christmas Market. Only 6 min drive to york city. Staff were helpful, lovely location, good amenities.”

“The atmosphere was calm and perfect for a relaxing dinner.”

“Stayed for two nights and was not disappointed. The room was large and spacious with a king sized sleigh bed (so anyone over six feet tall can comfortably stretch out) and bathroom with roll-top bath and period fixtures and fittings. There were also high ceilings due to the era this property is from and the decor has been kept pretty much in keeping with that time period so it has a nice atmosphere. The breakfast was excellent, extremely tasty and well presented, the service was first rate and the staff extremely helpful and friendly. I'd definitely recommend this hotel to anyone.”

“A great location close to the city centre (a 10 minute bus ride), and honestly the room was spacious, nicely laid out and had everything we needed. The staff were helpful and friendly (all the housekeeping staff said good morning as they passed you by) and I cannot recommend it enough. The jacuzzi was nice and the view of York racecourse from the terrace was stunning too :)”

“Really lovely old feeling hotel. Staff are friendly and helpful. The room was stunning making you feel like you stepped back in time. Bathroom with the jacuzzi tub and huge walk in shower was amazing. Deffintatly will stay again.”

“Nice furnishings good swimming pool. Didn't use restaurant. Room very hot fan available. More of a walk from station than expected by description. Would use again.”

“Stunning hotel with beautiful preserved features, apparently it used to be a manor house and has been used for a hospital in wartime. You can feel the history when you walk through the door. Staff were welcoming when I arrived very late and everyone I encountered was friendly and helpful. The room was lovely with everything I needed, quality toiletries, a comfortable bed and powerful shower. Location was perfect for me, a short drive from the town centre. I was lucky enough to get free street parking right outside the hotel (6pm-8am, then you get an hour so can actually park until 9am). I would definitely stay again and hopefully for longer next time!”

“Amazing experience, about 10 minuite drive from the York town centre. The room cleanliness was up to a high standard, spacious room. The pool, hot tub and spa facilities included in the price of the room. Complimentary towels given when entering the pool area. The hot tub was at a great temperature and very relaxing. Would not reccomend the hotel more :)”

“I 'phoned the hotel a few days before my planned stay in order to request a few things. I was extremely fortunate to have my call answered by Eliana (I hope that I have spelled this lady's name correctly). No-one could possibly have been more friendly, helpful nor intuitive. She was offering us extras for our room before I even had the chance to ask! Amazing! In fact, once we arrived, we found that the whole team was fantastic! Fortunately, our room was not one which Premier Inn has refurbished and so still retained its large desk and useful wardrobe. The free Wi-Fi was fast enough to stream YouTube at all times and the hotel is conveniently located upon York's ring road but only a short drive from the city centre.”

“Great location with the park and ride just up the road. Lovely clean room. Good parking and the breakfast was really good. The pub opposite is nothing to do with the premier inn, so no meal deals available, but it was lovely and the food was great.”

“Excellent experience from start to finish. Staff very friendly and went above and beyond for our stay. They even decorated one of our rooms with birthday banners and balloons as one of our party celebrated their birthday during our stay.”

“We have stayed in this hotel 3-4 times a year for 6 years and we love it. Great location, clean rooms, great staff, you have everything you need and the breakfast is amazing! I arranged this trip as a suprise for my husband for Christmas and posted some decorations to add to the festive magic! See you next time!”

“Hilton York, 1 Tower Street Perfect location for a York stay. Walk around the side of the hotel and you’re right in the city centre: JORVIK Viking Centre is about 100 metres away, Fairfax House is roughly 50 metres, and Clifford’s Tower is practically on the hotel’s doorstep. You’re also surrounded by plenty of bars, restaurants, and shops. Our room was very well appointed and spotless, with a modern-classic feel throughout the hotel. It’s clearly well maintained, and our room’s view of Clifford’s Tower was amazing. The bar is modern and comfortable, and breakfast was a strong highlight—an extensive buffet plus a chef making eggs to order. Parking-wise, pay for the on-site valet. There’s no self-parking at the hotel, and the nearby Castle car park is expensive, so valet is the easiest, best-value option. Service was good overall—friendly and helpful—but not quite excellent; it could be a touch sharper and more responsive at times. That said, everything we needed was handled without fuss. Overall, highly recommended. We visit York a few times each year and would definitely stay here again for the unbeatable location, comfortable rooms, and solid amenities.”