Pets in Belfast

“Love bringing our dog here. He sniffs his way around and doesn't touch a thing until he reaches the very friendly staff at the till, then he sits patiently waiting for his treats...”

“Lovely place! We can tell the difference in how we picked him up from here versus how we picked him up from the different dogs hotel we have tried. He was so relaxed after his stay. He's been looked after brilliantly, by a staff that loves animals and caters to the needs of each dog as if they were their own. German Shepherd's are so specific, and seeing him so happy in all the photos that were shared with us, just made my heart full. We will definitely be using your services in the future. You guys are brilliant.”

“A host that goes above and beyond to make you feel welcome and informed. The meet and greet was fantastic. The apartment is stylish, clean, and well stocked. Location is ideal - lots of cafes, pubs, and restaurants within a few minutes walk. We loved everything about our stay and will definitely be back.”

“Great wee pet shop, it's got some really good dog food and the guy that works there is really knowledgeable about dog and cat stuff. Only bad thing is that a lot of the small animal supplies is actually unsuitable for most if not all small animals”

“Bella has been going to Elsa for physio after an elbow op. She adores Elsa, her treatment has been amazing and she’s made a vast recovery.”

“Natasha is great! So patient and has worked wonders with our pup who would be quite nervous. Wouldn’t go anywhere else as we really love that our dog is the only one with her each time. 100% would recommend!”

“Fabulous place, says Cricket, our dog, as we park the car & open the boot to let her out. Wagging her tail vigorously as she dashes towards the door, we do realise that whoever is behind the counter doesn’t stand a chance. Cricket knows where the treats are kept and goes straight there. Donna & Diane are both great with her as they are with all the dogs that visit. What a pet shop !!! You will find it has everything you could possibly need or want. Also the best place to go if you need any advice on your pet—very knowledgeable ladies ! We certainly would never go anywhere else except maybe the sister shops—Pets at the Port and Pets at the Causeway.”

“Great choice very varied and interesting products, the chap is very knowledgeable helpful informative and friendly, well worth visiting.”

“Well stocked shop. Very pleasant and helpful staff. Always ready to gave good advice We will be back.”

“We phoned the day before arrival and had a great stay, very hospitable and could not do more for us, it was like a home from home, beds were excellent and you can't get a better breakfast, we hope to visit again and would love to stay there again. Thank you so much for looking after us.”

“Always friendly and always do a great job. Toby, who can be a little timid when seeing new people always seems to go in no bother which is always a good sign.”

“I can't say enough about the fantastic experience we've had with Michelle. From the moment we started, it was clear that this was someone with an incredible understanding of dogs and a true passion for their work. Michelle has an incredible ability to connect with dogs of all breeds and temperaments as we've seen through the weeks. Our puppy, Pippin, was struggling with certain commands and we were at a loss, as this was how we'd trained previous dogs. Within just a few sessions we saw significant improvement because she made it so fun for him! Michelle's approach is rooted in positive reinforcement, patience, and consistency, which really make's a huge difference. Pippin adores his twice weekly sessions, and so will your dog! Michelle is also fantastic for grooming pups too, Pippin came out looking so handsome and he smelled fantastic ☺️”

“Just collected Alfie our black lab. he looks great and is very happy. Many thanks Jennifer and Jane. You are obviously dog lovers.”

“Great shop has everything if doesn't have will get for you.”

“Had car trouble so missed original appointment but was rearranged and we were not disappointed. Staff very professional and called us when rex was done being pampered! He came out looking and smelling fantastic and also very happy. I can't rate highly enough and prices are more than reasonable for the results! Will definitely be back later in the year.”

“Excellent customer service, expert advice and very friendly helpful staff who don’t always get the appreciation they deserve. Thank you for your time.”

“Iceland super is a place to visit. Their services are human friendly. They have all you deserve for breakfast, lunch and supper. Kindly call at them and you'll have a feel of nature.”

“Popped in to collect an online order. Staff helped out and got my collection very quickly. Browsed through the store and noticed the new items coming in for your pooch for winter. More stock to follow so will pop in for an update on the next collection. The last time I was in, the kibble had a limited variety, now restocked and more options again.”

“I stayed here while visiting Belfast. The hotel has a great location by the river, just a few steps from downtown and the old town. Everything met my expectations — from the room to the food and the customer service. A special thank you to the person who checked me in. She took the time to ask about us and, since we love hiking, she recommended a visit to the Mourne Mountains. We went — and it was absolutely amazing. Thank you!”

“Had the best Santa Sunday carvery experience. Food was amazing, staff were so attentive and a massive shout out to head chief Jay and his amazing team. Very Family friendly with a massive selection of food suitable for everyone. Such a great experience and an amazing pre Christmas dinner with the family..I'll definitely be back”

“The most comfortable bed ever, could have slept for a week!!! By far the best breakfast I have ever had at any hotel and I travel for business so stay in hotels 200 nights a year!!! Staff were fabulous too A+++++++ 1000000% recommend this hotel”

“Went today to purchase some food for a dog we have on respite. I asked a member of staff for help and that’s what she did to perfection. She was so knowledgable and by asking me questions about the dog, knew which brand we needed! You even ran and got me a poop bag holder and bags, when 2 other staff were at the cash point - 1 had just pointed and gave me directions to where they were whilst the other stood and watched our conversation. Customer service is so important to a successful company and staff retention! I’m glad I asked your name - thank you Connie for all your help today and making me feel happy as I left your store.”

“Lovely staff and very helpful. Large selection of animal care items not just cats and dogs.”

“I have just bought a new puppy and wanted to get everything for him. I was served by Cherry, what a credit to your company she was so knowledgeable, helpful and friendly and gave extremely valuable advice on my new Shih Tzu. Cherry helped me set up the app so I could get special discounts etc. exceptional service. I have been into the store again and whoever serves me is always so helpful and kind and spends time with you. Also I made an appointment with the vets and Hannah was also so kind and helpful. Must be a great company to work for when you have such incredible staff and service. Thank you so much and Presley appreciates it too”

“Such a big selection of fish, the quality of the fish is remarkable and the colours are amazing, I’ve never seen rainbow fish with such vivid colours before! I was very impressed! The Staff are really lovely, Mark is my favourite, His knowledge of fish keeping is abundant. He is so friendly and approachable and always helps me with any issue I’m having regarding my aquarium. I would highly recommend!!”

“This is a touchless hotel. Everything is done by internet, the front door is coded lock and the room keys are in lock boxes. You are given the code before you arrive. It was a very interesting stay having never completed a touch less stay. The room was immaculately clean! Towels were not luxurious but did the trick. The room itself was a full size bed which comfortably fit my wife and I. The room itself was in the smallish size, think bedroom in an older home. The city noises kept my wife awake one night, lots of traffic, sirens, people walking the ally and all. For me, it was white noise. If you’re a sensitive to noise sleeper, you may want to weigh this heavily! The location was great! We were 20 minutes walking from pretty much everywhere we wanted to be. 25 minutes from Belfast Grand Central Station. The breakfast was good! Continental with fruit, yogurt, cereals, breads, butter jams etc. You will be adequately fed for the day! By no means is this hotel luxurious? But it is clean, fun and reasonably priced. I rather enjoyed our stay! We took a tour of the northern Irish coast and the pickup was very close so it worked well. Cheers!!”

“Very well positioned, specially for people without transport. Reception was very helpful and accommodated every request. Some tour groups kings of dominated the common area, but that isn't the hotels fault. Room was comfortable. Only criticism is that i would have preferred a secure wifi link rather than an open one”

“Very convenient to everything. Buffet breakfast was very good. Problem: no jam, marmalade, Bananas. Limited cerals choices. Other wise. Good. The Lady @ check in outstanding, so helpful & caring. Met her a few times as she seemed to work a lot. Nice chats. A treasure for sure. In regards to the items in the bar, very limited. We. Will be back.”

“We had a fantastic stay at Benedicts. We booked the dinner, bed and breakfast deal and upgraded to an executive suite (book direct with the hotel - not through booking.com). The food was excellent as was the service (from reception to the bar and restaurant) The room was quiet despite being at the front of the building and the bed extremely comfortable. Thanks to all staff members that made our stay perfect. Loved the Halloween decorations throughout too.”