Pet hotel in Welling

“My kitten stayed here in December, his first time in a cattery. I was a very anxious cat mummy as Dylan is a rescue. I cannot praise this establishment enough. Not only did they post pictures and videos on their fb page . But they told me I could email if I was concerned. They replied promptly to all my emails and constantly reassured me . I had one very calm ,happy kitty when I returned from my holiday . So much so that I've booked him in for our holiday in July . The staff are so caring and so passionate about what they do , that no matter how anxious I feel about leaving my fur baby , I have every confidence that they will give him the same care and love as if he was their own and if I have a wobble they won't delay in letting me know that he is happy and ok . They even let me come and look round and meet the staff before his first stay . 10/10 on every aspect of my Dillsy's stay”

“Steve was my hero. Our cat Lily was due to stay with our daughter but she was unable to have her. So the day before we were due to go on holiday I rang Steve. We were in luck he had, had a cancellation. Steve reassured us that Lily would be fine, he asked what food she preferred and biscuits etc. Made sure all her injections were up to date. When we dropped her of he took her to her holiday home. Steve kindly let us pick her up a little earlier due to M25 bring busy and his wife Melinda explained how Lily had been, when she had eaten etc. We will happily leave Lily at The Ark in future and found them very friendly and caring. Great value to.”

“Such a lovely lot of ladies who are really friendly. My dog Nellie is a nutter but she absolutely loves going to see them.”

“Excellent boarding kennels! We’ve been using Canada Farm for many years for boarding and grooming. The kennels are immaculate and the staff are always friendly and super confident when handling the dogs. I totally recommend them and I wouldn’t take our dogs anywhere else.”

“My husky stayed here for 7 days while i was away, the ladies at the kennel were amazing so caring and friendly and my dog immediately felt comfortable around them. My dog was well looked after and the groomer deshedded my dog before she came home which was very kind of them to do. Definitely recommend and will be using this kennel again. Thank you”

“My (very large) rescue dog had his first groom here today and I will definitely be bringing him again! Enquiring and booking was very easy- communication was great. The lady I spoke to asked lots of questions about my dog and what I wanted from his groom. My main worries were knowing that my dog doesn’t enjoy being bathed/brushed, and his size. The team were able to successfully complete his groom and he seemed comfortable enough. He looks so lovely and tidy. It really has made such a difference! I booked as someone I knew recommended Spoilt Rotten and now I will also be recommending to anyone in need of a groomers :)”

“I boarded my cat and dog with Oak Cottage Kennels & Cattery for the first time as our usual kennels and cattery were fully booked. I went to take a look and was very impressed by the very knowledgeable, professional and friendly staff. I could tell immediately that they put the welfare of the pets first. They were very good at explaining how the kennels work on a daily basis. I booked in two trial days for our Labrador and then both my cat and dog stayed for two weeks. I had very regular photos and it was obvious they were both enjoying their stay. I would like to thank everyone for looking after my pets in an exceptional manner. Harvey and Simba will definitely book again! A massive thank you to all !”

“Wonderful cattery. Made going away so easy. My cat seemed to be content here. I sense we will be repeat visitors.”

“Came for a viewing beforehand and I honestly wasn’t too sure, mainly with the length of time they’re alone overnight without access to outside - it seems like this might be standard practice in kennels though. BUT, it seems like he had a good time. It was my first time boarding my 8.5 year old dog (he’s done daycare and stayed overnight with sitters, just not kennels before). He ate his food which was a surprise, but a good sign. I chose Haytor because of the ability for him to play with other dogs. My dog is nervous with new people, but he gains confidence around other dogs. The drop off felt quite like I was being rushed a bit, but this could just be because they’re aiming to spend as much time as possible with the dogs. It would be great to see photos of them whilst there, through Instagram stories for example (although it seems super busy so that might not be possible). I emailed to check on him in the afternoon and got a response the following morning, which was fine. An option to drop off at the daycare time, if your dog is social, would be great too instead of just 10-12 or 2-5! Especially on a Saturday overnight as you do end up paying for two days for around 24 hours as there are no afternoon pickups on a Sunday, so a single sat to sun overnight comes out quite expensive that way, though I understand different kennels have different booking setups. Overall, my dog came back happy, he ate and although very glad to see me, didn’t seem too bothered by his stay. Would recommend to anyone who feels their dog would benefit in a kennel environment from having other dogs around them! Will use Haytor kennels again for my dog. Thanks for taking care of my boy! :)”

“We had an incredible stay at Coworth Park – Dorchester Collection. We spent five days there with our one-year-old, who had the greatest time in the kids club, the pool, and watching the polo games — such a unique experience for a little one. The accommodation was impeccable, the service genuinely outstanding, and every meal was memorable. It’s rare to find a place that feels both luxurious and truly welcoming to families, but Coworth Park delivered on every front. Overall, a fantastic stay. We can’t wait to return.”

“Having a cat or indeed any pet is akin to me, as having a child. They are all precious gifts, I would only entrust another person or organisation that had the same expectations, values and standards as myself, if not higher. From the moment I viewed Lily’s Retreat in 2020 & met Louise I knew this would be the perfect place to leave my cat after lockdown. Almost four years on I have to say I haven’t been disappointed an iota. She is loved, cared for, pampered, fed & watered perfectly. I know this as when she returns home she comes back as a very happy bunny.”

“My Guinea pigs love it there! Since finding Charlie I would not leave my piggies anywhere else, they are extremely well looked after and always come home happy and relaxed. Charlie would send pictures and updates to let me know how the piggies were getting on which helped me relax and enjoy my time away. Highly recommend by me and piggies :)”

“Pinewood Cattery is spotlessly clean and all cats are well cared for. Sam and her team worked around our recent house move and what seemed like forever changing move dates. Our girls Boo & Willow were well cared for and actually came home friends than sibling rivals. Thank you Pinewood, we will see you again in October.”

“London Woof provides a wonderful caring service. Both our dogs enjoy staying at London Woof and we know they are well cared for by staff. Our dog rec'd an insect bite while we were on holiday and we were kept well informed as LW took all the steps to get him swiftly seen by our vet of choice - and all was resolved. We would definitely recommend London Woof to other dog owners.”

“Bed and Biscuits were kind enough to look after our two pups, gin and Ivy, for two nights whilst we got married. They are my babies I get incredibly nervous leaving them but Bed & Biscuits were so accommodating and the facilities really are amazing. They came back so happy and two days later are still shattered! Thank you so much and I highly recommend!”

“The ladies in this Salon are absolutely amazing. Joanna, Karolina and Kat - you are absolute angels. We started bringing our sweet Cassie here after she had bad experiences with other groomers - she had become afraid of the whole grooming process. Doggies Furever are ALWAYS so patient with her and they never do anything that stresses her out. It's very hard for me to trust anybody with my dog but I trust all of these ladies without any hesitation. Cassie is hard work, she's strong and very stubborn but they always manage to do such an amazing job on her. We went in yesterday and we were emotional because we had received some bad news about our Cassie - not only were they so comforting and supportive, they offered so much advice. Thank you for EVERYTHING xxx”

“Took the caravans back again, location is perfect, no need for an alarm as the parakeets will wake you up in a happy way. The staff are all awesome and friendly. London so near with the Elizabeth line.”

“Our cat has stayed here on two occasions, both times he has returned healthy and happy. Yvonne is welcoming and gives you peace of mind leaving a beloved pet with her.”

“I felt compelled to write a review after yet another wonderful stay at the Fairmont Windsor Great Park. The setting is beautiful, the service always impeccable, and the facilities fantastic — but it’s the people who truly make it special. A huge thank you to Sharmila, who looks after us so thoughtfully every time we visit. She greets us with such warmth and genuine kindness, immediately making us feel at home. Sharmila and the team are a big part of why we return again and again. We really appreciate everything they do to make each stay so enjoyable, relaxing, and memorable — especially in such a fast-paced world. Thank you, Sharmila. We can’t wait to see you again very soon.”

“Went for a birthday breakfast at the Royal Lancaster hotel, I had the breakfast buffet and was very happy with everything, the service was great, the breakfast options were plenty, with sweet and savoury there was something for everyone, please note if you’re Muslim you’ll have to request halal sausages from the kitchen as the ones out aren’t halal but glad there’s an option for that. The French toast was also amazing. Marcelina, Mounir and Ayska were lovely and very attentive throughout our breakfast, thank you again.”

“Both my cats (Birmans, 15 years old) flew from the UK - Canada with Airpets and it was a joy to see them when they arrived, safe, happy and calm. Emily handled all the logistics for us and was reassuring throughout. She was so knowledgeable and guided us through the booking. I would 100% recommend Airpets for cat travel!”

“Breakfast at The Level was a truly fantastic experience. The variety and quality of the food are exceptional, from the fresh fruit and natural juices to the freshly baked pastries and hot dishes prepared with care. The atmosphere is calm and elegant, perfect to start the day full of energy. I would especially like to highlight Juan, an excellent waiter who was always attentive, kind, and professional. Thanks to him, the service was flawless and the whole experience even more enjoyable.”

“Have become a repeat customer! Super happy with the service at Mutts n Moggies. We were recommended this cattery by our vets (Family Friends Vets) and they were not wrong about how great it is! My cat had his own pen, perfect given he is an indoor cat and used to being alone. The pen was super clean when I came to pick him up and he seemed content to stay there. Will definitely be using this cattery again! To take this beyond the 10/10 service offered, I would be really keen to see a discount for those with Family Friends Vets, or a reward system where the 8th visit or something is free. But honestly, it is a great service as is for cats :)”

“Thank you very much to the kind person who suggested tripe for the fussy eater of a dog I was dog sitting. The dog went from not eating more that a handful to eating it’s meals straight away. You truly saved me from having a stressful Christmas and trying to hand feed a big dog!. Great friendly service. Would recommend. Thanks again.”

“This B/B was the most perfect location to stay in absolute comfort and attention for visiting Harry potter studio tours, we took our 8 year old grandson and booked the wizardry room as a surprise and when we arrived Marrick met us at reception and he was so friendly and took us to a double room, my grandson was a little bit bored, then he said wrong one and took him to the Harry potter room Elliots face was just amazing to witness, I can only sum this B/B in a few words Room perfect, management perfect, Continental breakfast perfect, location perfect, value for money perfect. Thank you so much for making Elliots visit PERFECT. by the way the tour was perfect as w ell Mike O'Neill”

“I always board my cat here whenever I travel. They always accommodate my cats' needs and are very friendly. If for some reason my flight was delayed and I had to collect my cat the next day, they are very understanding and reasonable. The owner, Nicola, is kind and approachable. My cats do well here. Thank you for taking care of my cats.”

“The Nepalese food is outstanding! Prepared fresh to order and bursting with amazing flavours. I don't tend to leave reviews unless I am very, very impressed. This place definitely deserves one. Every dish had unique flavours/spices and we ate up every bit.”

“A very clean and accommodating hotel. Prime location. Absolutely centrally located to many of the city's attractions. Within walking distance or in some cases a 30 minute taxi ride or less to very popular areas of the city. The bar at Primo is well maintained, modern and impeccably clean. The bartender there the night we were there was a true professional. His name was Denis, and so far on our trip, he has been our favorite bartender with no close second. Drinks were spot on. He has a great personality and a great sense of humor. Bravo Park Plaza, you have gem on your hands in Denis.”

“Wedding venue We got married at the Bingham Riverhouse in Richmond on the 18th of October and couldn’t have wished for a more perfect day. We chose the winter wedding package, and everything from start to finish was beautifully organised. Laure was absolutely wonderful – calm, patient, and so responsive throughout the whole planning process. She explained everything clearly, gave fantastic advice, and it was lovely to have her there on the day with her calm, kind and reassuring manner. The venue looked stunning, with the room very professionally set up and the riverside location providing a beautiful backdrop. The food was exceptional – so many of our guests commented on how delicious it was and how smoothly the whole day ran. The fire pit, hot chocolate, and mulled wine were the perfect added touches for an autumn wedding. A huge thank you to Laure, Sherry, and the entire team at the Bingham Riverhouse for making our wedding day so special. Everything was flawless, and we’ll remember the day for years to come. Sara and Simon Galea”

“My dog Bubbles has been attending Bruce’s for nearly ten years. She loves her fun days there and is always so pleased to see her driver Chris when he arrives in the morning to pick her up. Would highly recommend this great doggy day care.”